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16 managed services support engineer jobs at 15 companies in Brookhaven, GA

6d
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Senior Manager - Production Support Services
Alpharetta, Georgia, United States
$75k-$166k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
7+ YOETechnical leader with 7+ years software engineering experience, 3+ years production support experience; expertise in cloud platforms, Kubernetes, Java, Node.js, Python, observability and incident management.
AKS, Azure Service Bus, Azure Monitor, Azure DevOps, GKE, Cloud Pub/Sub, BigQuery, Cloud Operations Suite, PostgresSQL, Java, Node.js, Python, React, Kubernetes, Grafana, Splunk
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1w
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Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
Wesco
WescoNYSE: WCC: Distributes electrical and industrial products and supply chain solutions.
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Gallagher
Gallagher: Provides integrated physical and electronic security technology solutions.
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Gallagher Command Centre
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3w
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Senior Fleet Engineer - Avionics
Atlanta, Georgia, United States
OnsiteFull Time
Delta Air Lines
Delta Air LinesNYSE: DAL: Major US-based airline providing passenger and cargo air transport.
Provide avionics engineering support, review and implement service bulletins, manage installations and retrofits, support maintenance troubleshooting, maintain avionics software configuration and cybersecurity, and ensure FAA compliance.
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6d
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
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1w
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
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2w
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Head of Support
Atlanta, Georgia, United States
HybridFull Time
Nexus Cognitive
Nexus Cognitive: Managed data platform for enterprise AI and analytics.
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
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1mo
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Administrator - Desk Side Services, AMT Asset Management Software (126339)
Atlanta, Georgia, United States
FieldFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Provide tier 2 onsite technical support across internal sites, troubleshoot hardware, Windows/Mac, networking, VoIP, imaging, and endpoint tools; maintain ServiceNow tickets, perform IMACs, manage assets, participate in on-call rotation, and hold a valid driver's license.
ServiceNow, Outlook, Teams, Autopilot, Quest Diagnostics Workstation (QSW)
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1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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1w
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Sr. Manager, Service - Automation
Duluth, Georgia, United States
OnsiteFull Time
Marathon Electric
Marathon ElectricB3: WEGE3: Manufacturer of industrial electric motors and power generators.
7+ YOEBachelor's in engineering or equivalent experience,7+ years in service support for electrical/automation,leadership experience,knowledge of panels/drives/MV-LV,proficiency with SAP/Salesforce/Power BI,PMP/Lean preferred.
SAP, Salesforce, Power BI, CRM/ERP
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1mo
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Project Manager- Network Access Service Delivery
Knoxville or Birmingham or Atlanta
RemoteFull Time
Momentum Telecom
Momentum Telecom: This provides managed cloud communication and connectivity services.
Manage onboarding implementations for hosted VoIP, data, and video; set milestones, coordinate engineers and departments, communicate with customers/partners, provide after-hours/on-call support, and use MS Office and critical thinking skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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1mo
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Software Consultant (Remote - US)
Atlanta or Houston or Madison
RemoteFull Time
Octave
Octave: Mission-critical software for industrial assets and public safety.
Troubleshoot and resolve complex software issues, communicate with stakeholders, document support activities, develop technical content, competency with Intergraph Smart3D, Azure DevOps experience, consulting and customer service experience, degree in engineering or equivalent experience.
Intergraph Smart3D, Azure DevOps, Microsoft Teams
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6d
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Service Coordinator
Newnan, Georgia, United States
OnsiteFull Time
Yokogawa
YokogawaTokyo Stock Exchange: 6841: Develops and sells industrial automation and measurement systems.
5+ YOECoordinating and dispatching field service engineers, managing parts and service orders, procurement and vendor coordination, documentation, billing support, and customer communication; proficiency in Microsoft Office.
Microsoft Excel, Microsoft Outlook, Microsoft Word, SAP, CRM, CENTUM
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2w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
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3w
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Academic Advisor, Southern Polytechnic College of Engineering & Engineering Technology
Kennesaw or Marietta
OnsiteFull Time
Georgia Southwestern State University
Georgia Southwestern State University: Public university offering undergraduate and graduate degree programs.
1+ YOEBachelor's degree and 1 year of student-success or support experience; proficiency with Banner, Electronic Records Management systems, EAB, and Microsoft Office; ability to work evenings and weekends.
Banner, Electronic Records Management systems, EAB, Microsoft Office Suite
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2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
iboss
iboss: Provides cloud-delivered network security and threat protection services.
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
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