1w
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Field Support Engineer
College Park, Georgia, United States
$60k-$70k/yr FieldFull Time
6+ YOEExperience imaging/staging desktops and laptops, hardware/software troubleshooting, end-user support, ticket management (Service Now), reliable transportation, and ability to lift equipment.
Service Now, VPN, Wi-Fi, LAN, Windows 7-10, Microsoft Office
3mo
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Content Services Solution Engineer
York or Princeton or Pittsburgh or Portland or Ohio or Arizona or Texas or Washington or Chicago or Philadelphia or Miami or Atlanta or Boston
$85k/yr OnsiteFull Time
1+ YOEBachelor’s degree; 1-3 years software support and configuration; content management and data analysis; strong English communication; MS Office; web conferencing tools.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, WebEx, GoToMeeting, XSL, XSLT, HTML, CSS, DITA, DocBook, S1000D, MIL-STD, FrameMaker, InDesign, Oxygen, XMetaL, ArbortextEditor
3mo
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Content Services Solutions Engineer
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yr HybridFull Time
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
1w
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Senior Fleet Engineer - Avionics
Atlanta, Georgia, United States
OnsiteFull Time
Provide avionics engineering support, review and implement service bulletins, manage installations and retrofits, support maintenance troubleshooting, maintain avionics software configuration and cybersecurity, and ensure FAA compliance.
6d
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Customer Support Project Specialist
Savannah, Georgia, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in program management/engineering/finance or equivalent, 5 years aircraft design/manufacturing/service with 3 years program management, ability to obtain US Secret clearance, comprehensive aircraft industry knowledge, English proficiency.
21h
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
6d
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Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
3w
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Administrator - Desk Side Services, AMT Asset Management Software (126339)
Atlanta, Georgia, United States
FieldFull Time
Provide tier 2 onsite technical support across internal sites, troubleshoot hardware, Windows/Mac, networking, VoIP, imaging, and endpoint tools; maintain ServiceNow tickets, perform IMACs, manage assets, participate in on-call rotation, and hold a valid driver's license.
ServiceNow, Outlook, Teams, Autopilot, Quest Diagnostics Workstation (QSW)
3w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
3w
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Service Desk Engineer II
Atlanta, Georgia, United States
$54k-$70k/yr OnsiteFull Time
4+ YOEJourney-level Microsoft 365 and Windows 11 support, troubleshooting Entra ID/Active Directory/MFA, RingCentral UCaaS, ticketing documentation, IT asset management, 4+ years customer service/Tier1-2 experience, associates degree preferred, ITIL Foundation preferred.
Microsoft Windows 11, Microsoft 365, RingCentral UCaaS, Entra ID, Active Directory, MFA, Avita Service Connect, Microsoft Copilot
1mo
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Technical Area Manager (TAM)
Albany, Georgia, United States
RemoteFull Time
6+ YOE6–8 years in marine service or propulsion; strong mechanical/electrical skills; diesel engine knowledge; field support and customer-facing experience; US boat license; willingness for domestic and international travel; fluent English; independent, customer-focused.
CRM, Digital Reporting Tools, Service Platforms
1mo
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Project Manager- Network Access Service Delivery
Knoxville or Birmingham or Atlanta
RemoteFull Time
Manage onboarding implementations for hosted VoIP, data, and video; set milestones, coordinate engineers and departments, communicate with customers/partners, provide after-hours/on-call support, and use MS Office and critical thinking skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Software Consultant (Remote - US)
Atlanta or Houston or Madison
RemoteFull Time
Troubleshoot and resolve complex software issues, communicate with stakeholders, document support activities, develop technical content, competency with Intergraph Smart3D, Azure DevOps experience, consulting and customer service experience, degree in engineering or equivalent experience.
Intergraph Smart3D, Azure DevOps, Microsoft Teams
3mo
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Service Manager
Atlanta, Georgia, United States
$103k-$129k/yr HybridFull Time
Bachelor's in CS/IT/Engineering or equivalent experience; hands-on experience delivering technical services/support; strong troubleshooting, communication, and organizational skills; ability to manage multiple priorities in a fast-paced environment.
ITIL
1w
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Technical Account Manager Associate, Google Cloud Consulting, Multiple
New York or Atlanta or Austin or Cambridge or Chicago
$92k-$131k/yr OnsiteFull Time
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Google Cloud
1w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
3w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent, 5+ years customer-facing experience driving technical implementations, experience supporting cloud operations, EMR not mentioned, strong communication and problem-solving skills.
Google Cloud
2w
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Academic Advisor, Southern Polytechnic College of Engineering & Engineering Technology
Kennesaw or Marietta
OnsiteFull Time
1+ YOEBachelor's degree and 1 year of student-success or support experience; proficiency with Banner, Electronic Records Management systems, EAB, and Microsoft Office; ability to work evenings and weekends.
Banner, Electronic Records Management systems, EAB, Microsoft Office Suite
1mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
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