17 managed services support engineer jobs at 16 companies in Chamblee, GA
5d
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
2w
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Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Gallagher Command Centre
4w
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Senior Fleet Engineer - Avionics
Atlanta, Georgia, United States
OnsiteFull Time
Provide avionics engineering support, review and implement service bulletins, manage installations and retrofits, support maintenance troubleshooting, maintain avionics software configuration and cybersecurity, and ensure FAA compliance.
1w
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
2w
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
3w
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Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
1mo
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Administrator - Desk Side Services, AMT Asset Management Software (126339)
Atlanta, Georgia, United States
FieldFull Time
Provide tier 2 onsite technical support across internal sites, troubleshoot hardware, Windows/Mac, networking, VoIP, imaging, and endpoint tools; maintain ServiceNow tickets, perform IMACs, manage assets, participate in on-call rotation, and hold a valid driver's license.
ServiceNow, Outlook, Teams, Autopilot, Quest Diagnostics Workstation (QSW)
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
5d
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Windows System Engineer
Atlanta or Austin
$110k-$120k/yr OnsiteFull Time
4+ YOERequires 4–7 years supporting enterprise Windows environments, with Windows Server, Active Directory, Microsoft 365, Intune, patch management, troubleshooting, communication, and customer service skills.
Windows Server, Active Directory, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra ID, Microsoft Intune, Windows 10, Windows 11, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, PowerShell, VPN, MCSA, Azure Administrator, Endpoint Administrator, ITIL Foundation
1mo
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Service Desk Engineer II
Atlanta, Georgia, United States
$54k-$70k/yr OnsiteFull Time
4+ YOEJourney-level Microsoft 365 and Windows 11 support, troubleshooting Entra ID/Active Directory/MFA, RingCentral UCaaS, ticketing documentation, IT asset management, 4+ years customer service/Tier1-2 experience, associates degree preferred, ITIL Foundation preferred.
Microsoft Windows 11, Microsoft 365, RingCentral UCaaS, Entra ID, Active Directory, MFA, Avita Service Connect, Microsoft Copilot
2w
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Sr. Manager, Service - Automation
Duluth, Georgia, United States
OnsiteFull Time
7+ YOEBachelor's in engineering or equivalent experience,7+ years in service support for electrical/automation,leadership experience,knowledge of panels/drives/MV-LV,proficiency with SAP/Salesforce/Power BI,PMP/Lean preferred.
SAP, Salesforce, Power BI, CRM/ERP
1mo
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Software Consultant (Remote - US)
Atlanta or Houston or Madison
RemoteFull Time
Troubleshoot and resolve complex software issues, communicate with stakeholders, document support activities, develop technical content, competency with Intergraph Smart3D, Azure DevOps experience, consulting and customer service experience, degree in engineering or equivalent experience.
Intergraph Smart3D, Azure DevOps, Microsoft Teams
1w
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Service Coordinator
Newnan, Georgia, United States
OnsiteFull Time
5+ YOECoordinating and dispatching field service engineers, managing parts and service orders, procurement and vendor coordination, documentation, billing support, and customer communication; proficiency in Microsoft Office.
Microsoft Excel, Microsoft Outlook, Microsoft Word, SAP, CRM, CENTUM
3w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
1mo
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Academic Advisor, Southern Polytechnic College of Engineering & Engineering Technology
Kennesaw or Marietta
OnsiteFull Time
1+ YOEBachelor's degree and 1 year of student-success or support experience; proficiency with Banner, Electronic Records Management systems, EAB, and Microsoft Office; ability to work evenings and weekends.
Banner, Electronic Records Management systems, EAB, Microsoft Office Suite
2mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
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