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22 managed services support engineer jobs at 17 companies in Elgin, IL

2w
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
CIBC
CIBCToronto Stock Exchange: CM: Provides personal, commercial, and investment banking and wealth management.
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
OpenText, Microsoft Office
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1w
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Field services Engineer
Elgin, Illinois, United States
$65k-$75k/yr FieldFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEField service and onsite support experience, ITIL and incident management, IMAC/EUC, ServiceNow, OT security, asset and vendor management, customer communication; Bachelor of Computer Science required.
EUC, IMAC, ServiceNow
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3mo
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Content Services Solution Engineer
York or Princeton or Pittsburgh or Portland or Ohio or Arizona or Texas or Washington or Chicago or Philadelphia or Miami or Atlanta or Boston
$85k/yr OnsiteFull Time
TransPerfect
TransPerfect: Providing global translation, localization, and language technology solutions.
1+ YOEBachelor’s degree; 1-3 years software support and configuration; content management and data analysis; strong English communication; MS Office; web conferencing tools.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, WebEx, GoToMeeting, XSL, XSLT, HTML, CSS, DITA, DocBook, S1000D, MIL-STD, FrameMaker, InDesign, Oxygen, XMetaL, ArbortextEditor
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2mo
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Content Services Solutions Engineer
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yr HybridFull Time
TransPerfect
TransPerfect: Provides global language services and localization technology solutions.
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
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1mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
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2mo
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Product Support Specialist
Cleveland or Chicago
$58k-$81k/yr HybridFull Time
Brookfield Properties
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Ticketing systems, Salesforce, MRI, Yardi, Telephony
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1mo
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Technical Services Supervisor
Antioch, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Fischer Paper Products
Fischer Paper Products: Manufactures food-safe paper packaging for the foodservice industry.
5+ YOE2+ Mgmt5+ years manufacturing/technical support experience, 2+ years supervisory experience, bachelor’s in engineering/manufacturing or equivalent experience, knowledge of GMP/HACCP, Lean/CI/Six Sigma preferred.
Lean manufacturing, Continuous Improvement (CI), Six Sigma, root-cause analysis, Good Manufacturing Practices (GMPs), Hazard Analysis Critical Control Point (HACCP)
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3mo
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Learning Engineer
Evanston or Chicago
$72k-$86k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
2+ YOEBachelor's degree (or equivalent) and 2 years experience supporting faculty-driven educational initiatives; 1-3 years LMS experience; project management, web accessibility, and university systems security knowledge.
Canvas, LMS, Camtasia, Captivate, Lectora, Softchalk, Articulate
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2w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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2w
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Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yr FieldFull Time
Haemonetics
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
SFDC
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1mo
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Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
Alter Domus
Alter Domus: Provides administrative and accounting services for alternative investment funds.
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
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2mo
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Project Manager Assistant
Hillside, Illinois, United States
OnsiteFull Time
Midwest Applied Solutions
Midwest Applied Solutions: A fast-paced provider of HVAC rental solutions with nationwide presence.
1+ YOEExperience in mechanical HVAC service or equipment sales; bachelor’s degree preferred; construction/engineering knowledge a plus.
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2mo
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Technical Service Account Manager (Scientist)
Hoffman Estates, Illinois, United States
$71k-$104k/yr OnsiteFull Time
Tate & Lyle
Tate & LyleLondon Stock Exchange: TATE: Global provider of specialty food and beverage ingredients.
3+ YOEProvide technical support to customers; grow sales; 3+ years in food industry; soups/sauces/dressings/meals; travel up to 50%.
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1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
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4w
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Technical Inside Sales (Batavia, IL, US)
Batavia, Illinois, United States
OnsiteFull Time
Burckhardt Compression
Burckhardt CompressionSIX Swiss Exchange: BCHN: Designs and manufactures reciprocating compressor systems and services.
3+ YOE3+ years in customer service, sales support, or order management in industrial/manufacturing; technical aptitude; proficiency with CRM and ERP; bachelor's in business/engineering or equivalent experience preferred.
CRM, ERP, Bills of Materials (BOM)
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3w
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Manager III - Database Engineering
Salisbury or Chicago or Quincy
$121k-$181k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
10+ YOE5+ MgmtBachelor's in CS/IT/Engineering or equivalent, 10+ years supporting enterprise databases, 5+ years leadership, advanced expertise with Oracle, Microsoft SQL Server, PostgreSQL, MySQL and cloud DBs, strong security/compliance and service delivery experience.
Oracle, Microsoft SQL Server, PostgreSQL, MySQL, Azure, AWS, Rubrik, Datadog, SolarWinds, Rapid7, Microsoft Defender, ITIL
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2mo
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Customer Success Manager
Chicago or New York or Boston or Dallas or Seattle or United States
$116k/yr RemoteFull Time
Azul
Azul: Provides high-performance Java runtime and cloud optimization solutions.
7+ YOE7+ years in customer success, support, or sales engineering; BS/MS in computer science; strong Java knowledge; CRM tools experience; excellent communication; propensity for cross-functional collaboration.
Salesforce, Clari, CRM
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4d
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
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6d
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Technical Account Manager Associate, Google Cloud Consulting, Multiple
New York or Atlanta or Austin or Cambridge or Chicago
$92k-$131k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Google Cloud
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