28 managed services support engineer jobs at 23 companies in Illinois
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yrHybridFull Time
CIBCToronto Stock Exchange: CM: Provides personal, commercial, and investment banking and wealth management.
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEField service and onsite support experience, ITIL and incident management, IMAC/EUC, ServiceNow, OT security, asset and vendor management, customer communication; Bachelor of Computer Science required.
York or Princeton or Pittsburgh or Portland or Ohio or Arizona or Texas or Washington or Chicago or Philadelphia or Miami or Atlanta or Boston
$85k/yrOnsiteFull Time
TransPerfect: Providing global translation, localization, and language technology solutions.
1+ YOEBachelor’s degree; 1-3 years software support and configuration; content management and data analysis; strong English communication; MS Office; web conferencing tools.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, WebEx, GoToMeeting, XSL, XSLT, HTML, CSS, DITA, DocBook, S1000D, MIL-STD, FrameMaker, InDesign, Oxygen, XMetaL, ArbortextEditor
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yrHybridFull Time
TransPerfect: Provides global language services and localization technology solutions.
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Fischer Paper Products: Manufactures food-safe paper packaging for the foodservice industry.
5+ YOE2+ Mgmt5+ years manufacturing/technical support experience, 2+ years supervisory experience, bachelor’s in engineering/manufacturing or equivalent experience, knowledge of GMP/HACCP, Lean/CI/Six Sigma preferred.
Lean manufacturing, Continuous Improvement (CI), Six Sigma, root-cause analysis, Good Manufacturing Practices (GMPs), Hazard Analysis Critical Control Point (HACCP)
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yrFieldFull Time
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
Alter Domus: Provides administrative and accounting services for alternative investment funds.
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
Deployment Field Service Representative (Ship Rider / FSR) - Level 4
Virginia Beach or Norfolk or Virginia or California or Massachusetts or New York or Colorado or Hawaii or Illinois or Maryland or Minnesota or New Jersey or Vermont or Washington or District of Columbia
$100k-$199k/yrFieldFull Time
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Secret clearance and U.S. citizenship required; must deploy aboard U.S. Navy ships 3–6+ months (50–75% year). Experience in aviation supply/warehouse management, logistics, PHS&T, project management, and customer-facing technical support.
SAP, Automated Logistics Information System (ALIS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Northwestern University: Private research university providing higher education and academic research.
4+ YOEBachelors or equivalent; 4-5 years supporting production code/services; strong Linux, Python, Kubernetes, monitoring tooling (Prometheus, Grafana, Fluentbit, Loki); familiarity with cloud concepts and basic cybersecurity; strong communication skills.
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
Geneva Trading: Global proprietary trading firm specializing in listed derivatives markets.
Senior IT leader to manage data center, systems engineering, network, trading application support, cybersecurity, vendor management, and AI-assisted workflows; bachelor's degree required; experience in trading/financial services preferred.
Burckhardt CompressionSIX Swiss Exchange: BCHN: Designs and manufactures reciprocating compressor systems and services.
3+ YOE3+ years in customer service, sales support, or order management in industrial/manufacturing; technical aptitude; proficiency with CRM and ERP; bachelor's in business/engineering or equivalent experience preferred.