1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1d
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AI Support Engineer, Biosciences - San Francisco
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
ChatGPT, Codex, APIs
3mo
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Content Services Solutions Engineer
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yr HybridFull Time
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
1w
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
6d
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Support Delivery Lead, Ads
San Francisco, California, United States
$234k-$260k/yr HybridFull Time
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years in technical support/engineering, deep Ads support experience, strong troubleshooting, systems-building, and cross-functional influence.
6d
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Support Delivery Lead
San Francisco, California, United States
$234k-$260k/yr HybridFull Time
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, deep application/infrastructure expertise, automation-first tooling experience, strong cross-functional influence and customer reliability focus.
1mo
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Product Support Inspection Specialist
San Leandro, California, United States
$36-$42/hr OnsiteFull Time
3+ YOEExperience in heavy equipment or automotive service; Excel skills; strong time management; customer service; translate inspection data; CAT Inspect familiarity preferred.
Microsoft Excel, Cat Inspect
1w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2mo
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
3w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
4w
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
2d
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Cost Manager
San Francisco, California, United States
$93k-$130k/yr OnsiteFull Time
4+ YOEProvide cost management services including invoice validation, cost forecasting, change management, procurement support, earned value, and value engineering; people management experience required.
Microsoft Excel
1mo
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Cloud Technical Account Manager, ES - NAMER - US-ISV
Seattle or Mountain View or San Francisco
$154k-$239k/yr OnsiteFull Time
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing enterprise support background; ability to advise on AWS services and escalate to engineers; travel ~10%.
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
2d
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Senior Technical Account Manager, Google Cloud
Sunnyvale or San Francisco
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years customer-facing experience,experience with cloud operations/support/consulting,EMR not required,excellent communication and problem-solving skills.
1mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
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