24 managed services support engineer jobs at 17 companies in Gilroy, CA

3w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
1w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers, program management, field service operations, service logistics, and customer-facing incident management.
Salesforce/SFDC
1w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
1w
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
Snowflake
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
1mo
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Manager, Technical Support Engineering
Livingston or New York City or Sunnyvale or San Francisco or Bellevue or Dallas
$165k-$242k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Specialized cloud infrastructure provider for high-performance AI workloads.
4+ YOE4+ Mgmt4+ years managing technical support or field engineering teams, hands-on technical background, experience in SaaS/AI/ML, data-driven management, strong cross-functional communication, familiarity with cloud infrastructure and ML tooling.
Weights & Biases, AWS, GCP, Azure, Kubernetes, Python, PyTorch, TensorFlow, JAX
3w
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Manager, Worldwide Support
Mexico or San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
2+ YOE3+ Mgmt3+ years management in a technical environment, 2+ years as a technical engineer, BS in Computer Information Systems or equivalent, strong leadership, account/project management, scheduling, and advanced written/verbal communication (English).
Virtual Call Center, Salesforce
1w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2mo
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
Zerova Technologies
Zerova Technologies: Designs and manufactures electric vehicle charging solutions and hardware.
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
2mo
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Sr. Manager, Networking Service Support
Santa Clara or Dallas
$153k-$215k/yr OnsiteFull Time
Coherent
CoherentNYSE: COHR: Manufactures lasers, engineered materials, and optical networking components.
5+ YOEMinimum 5 years in networking/communications; BS/MS in engineering/sciences/photonics; MBA a bonus.
Networking systems, Field service management, Logistics
3w
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
Nextpower
NextpowerNasdaq: NXT: Provides integrated solar tracker and energy technology solutions.
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
3mo
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Principal IT Product Manager-AI Support
Santa Clara, California, United States
$164k-$266k/yr HybridFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
12+ YOE12+ years PM experience in technology or IT CX; AI-powered solutions; Salesforce Service Cloud and Omnichannel; AI integration; Bachelors/Masters in CS/Engineering/Business; MBA a plus.
SFDC Service Cloud, Omnichannel, AI/ML platforms, Cloud architectures
1w
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Administrative Assistant - ASE Operations Admin Team, Apple Services Engineering
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Provide administrative support to senior leaders, manage programs and events, streamline processes, anticipate needs, and communicate professionally in a fast-paced environment.
5d
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
Eightfold.ai
Eightfold.ai: AI-native platform for talent management and workforce optimization.
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
5d
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
Eightfold
Eightfold: A building AI-driven talent and HR solutions for enterprise customers.
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
1d
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AGS Regional Operations Manager
Boise or Hillsboro or Santa Clara
$140k-$193k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.
1mo
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UC AND UM, VIDEO CONFERENCING-EXCHANGE
Pune or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
Zensar
ZensarNational Stock Exchange of India: ZENSARTECH: Global technology firm providing digital transformation and infrastructure services.
10+ YOE10+ years experience supporting Microsoft Office 365, Exchange (2010/2013/2016), hybrid migrations, Azure AD/AD Connect, ADFS/WAP, Exchange Online/EOP/ATP, PowerShell automation, and related collaboration services.
Microsoft Office 365, Microsoft Exchange 2010, Microsoft Exchange 2013, Microsoft Exchange 2016, Azure AD Connect, Azure Active Directory (Azure AD), Active Directory Federation Services (ADFS), WAP, Exchange Online, Microsoft Exchange Online Protection (EOP), Microsoft Advanced Threat Protection (ATP), Microsoft Teams, OneDrive for Business, Microsoft SharePoint, Microsoft Intune, PowerShell, Active Directory, Microsoft Graph API, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Power BI, Skype for Business, Office 365 Admin Console, Office 365 PowerShell (Office365 Command Shell), ServiceNow
1mo
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Cloud Technical Account Manager, ES - NAMER - US-ISV
Seattle or Mountain View or San Francisco
$154k-$239k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing enterprise support background; ability to advise on AWS services and escalate to engineers; travel ~10%.
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
2d
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Senior Technical Account Manager, Google Cloud
Sunnyvale or San Francisco
$140k-$205k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years customer-facing experience,experience with cloud operations/support/consulting,EMR not required,excellent communication and problem-solving skills.

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