35 managed services support engineer jobs at 26 companies in Ilchester, MD
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
4w
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
2w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
1mo
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INTERDISCIPLINARY ENGINEER - VH-92 Fleet Support Team Engineer
Patuxent River, Maryland, United States
$102k-$133k/yr OnsiteFull Time
1+ YOEMinimum one year specialized experience equivalent to GS-11: developing program sustainment and acquisition engineering support, managing technical/professional services to sustain weapon systems, and evaluating engineering approaches and standards.
3w
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Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Specialized Infrastructure Services - ISSO Support Systems Engineer
Laurel or Jessup
$176k-$282k/yr OnsiteFull Time
15+ YOEProvide ISSO support for information systems: maintain ATO, manage POA&Ms, vulnerability and account management, develop SSPs, perform security assessments, use XACTA; TS/SCI with polygraph and DoD8570 IAT Level 2+ required; ~15 years systems engineering experience.
XACTA, Risk Management Framework (RMF), SECONOPs
1mo
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
1mo
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Cybersecurity Operations Engineer I - Managed Service Provider (Hybrid)
Reston, Virginia, United States
$80k-$95k/yr HybridFull Time
2+ YOEU.S. citizen eligible for government clearance, bachelor\u0002s or equivalent, 2+ years cybersecurity/MSP experience, experience deploying and supporting Microsoft security, EDR, SIEM/SOAR, cloud and vulnerability management, strong troubleshooting and communication skills.
Microsoft Defender, Microsoft Sentinel, CrowdStrike, HaloPSA, Azure, SIEM/SOAR
4d
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Principal Engineer - Data Center Infrastructure Engineering Service Delivery
Irving or Manassas or Charlotte or Sterling
$159k-$305k/yr HybridFull Time
7+ YOERequires 7+ years of engineering and data center experience, with enterprise technology support, infrastructure hardware knowledge, risk management, communication, and organizational skills.
ServiceNow
1w
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Enterprise Risk Manager and System Engineering Support
Chantilly, Virginia, United States
$150k-$207k/yr OnsiteFull Time
10+ YOEActive TS/SCI with polygraph, bachelor's degree, and 10–15+ years of systems engineering experience supporting government acquisitions and enterprise services; strong communication and risk methodology skills.
Risk Management Framework (RMF), systems engineering plans (SEPs), Courses of Action (CoA)
3w
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Senior EOD Analyst - Naval Expeditionary Programs Support Services
Alexandria, Virginia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOEBachelor's in engineering/related,10+ years managing technical programs including 3+ years supporting US Navy or Joint acquisition programs; knowledgeable in Navy acquisition, POM/PBIS; active Secret clearance required.
1d
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
1mo
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Sr. Engineer
Owings Mills, Maryland, United States
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years IT production support experience in asset management or financial services; ServiceNow/Jira/Confluence/SharePoint/Splunk/Compass; SQL, Informatica, Business Objects, AWS; ITIL knowledge; L2/L3 and on-call support experience.
ServiceNow, Jira, Confluence, Microsoft SharePoint, Splunk, Compass, SQL, Informatica, Business Objects, AWS, Grafana
6d
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
2w
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Join Our Growing Team - PMS 339!
Washington or Norfolk or San Diego
$72k-$112k/yr OnsiteFull Time
Experience with PMS 339 or similar programs supporting defense training systems, program planning, engineering services, acquisition, lifecycle management, cybersecurity, financial analysis, or training programs.
Virtual Trainers (VT), Part Task Trainer (PTT), Enterprise Resource Planning (ERP), NAVSEA Enterprise Planning System (NEPS), Microsoft PowerPoint
1mo
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Senior Windows Client Engineer, Region Services Corporate Infrastructure (RSCI) - VECTOR Team
Herndon, Virginia, United States
$155k-$210k/yr OnsiteFull Time
7+ YOE2+ MgmtActive TS/SCI with poly required; 7+ years supporting Windows OS with competencies in AD/DHCP/PowerShell/SCCM/GPO/DNS; 2+ years technical lead experience; PowerShell automation; Associate degree or security certs accepted.
PowerShell, SCCM, GPO, Active Directory (AD), DHCP, DNS
3w
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
15+ YOE15+ years supporting DoD experimentation/integration events, bachelor\u0002s in engineering, PMP or DAWIA (Level II/III), active TS/SCI, strong program management, cross-service coordination, and excellent communication.
MS Project
2mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
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