49 managed services support engineer jobs at 48 companies in Mercerville, NJ
2mo
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Senior Services Engagement Engineer (Newtown Square, PA, US, 19073)
Newtown Square, Pennsylvania, United States
$126k-$183k/yr HybridFull Time
4+ YOEBachelor's in CS/Industrial Engineering +6 years (or Master's +4 years); 4 years of technical support, SAP Basis/security, ABAP/NetWeaver/Java/SQL RCA, change management, deployment support, and service delivery experience.
SAP Basis, ABAP, NetWeaver, Java, SQL
2mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1w
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
2w
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Integrated Logistic Support Engineer (ILS)
Wall Township, New Jersey, United States
OnsiteFull Time
5+ YOEMaster's degree, more than 5 years' relevant experience, ILS/LSA knowledge, aeronautics or general engineering background, project management, English fluency, teamwork and customer-service orientation.
Windows, PROMPT
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1d
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Senior Support Engineer, Snoo Operations & Support
New York City, New York, United States
$133k-$186k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years in IT operations or end-user support, 3+ years mentoring junior staff, Mac troubleshooting, ticket management, customer service, project coordination, vendor communication, and on-call availability.
Mac, Jira Service Desk, Google Workspace, Okta, OneLogin, SailPoint, SAML
1mo
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
3mo
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
1d
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Customer Support Engineer (Upper Providence, PA)
Collegeville, Pennsylvania, United States
$80k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree with 3+ years, associate degree with 4+ years, or high school diploma with 5+ years servicing laboratory equipment. Requires troubleshooting, technical writing, coaching, communication, and prioritization skills.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel
4w
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Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Site Reliability Engineer - Application Support (Director)
New York, New York, United States
$120k-$165k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years supporting or developing enterprise applications, 3+ years leading teams, DevOps/SRE experience, observability tools, AWS services, scripting in Python, knowledge of Java and database engineering, on-call support experience.
Grafana, Prometheus, Splunk, Kibana, EC2, ECS, S3, Fargate, Aurora, Lambda, Python, Java, Perl, PowerShell, Unix scripting, C#, .NET, JavaScript, React, GraphQL, Django, Celery, PostgreSQL, Golang, ElasticSearch, RabbitMQ, Kafka, Adobe Experience Cloud, ITIL
1mo
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Applications Engineer
Piscataway, New Jersey, United States
$72k-$108k/yr OnsiteFull Time
Degree in chemical engineering, chemistry, or related field; applications engineering or technical service experience preferred; skills in materials chemistry, application testing, data analysis, customer support, communication, and project management.
2w
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Deskside IT Support Engineer (Mac/Apple Specialist) – On-Site
New York City, New York, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years of deskside or desktop engineering experience, advanced macOS and iOS troubleshooting, MDM experience, customer service, communication, and independent ticket management.
macOS, iOS, Addigy, Autotask, ITGlue, Microsoft 365, Google Workspace, VPN
1w
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Lead Systems Operations Engineer - Citrix Platform Services
Charlotte or Iselin
HybridFull Time
5+ YOERequires 5+ years in systems engineering or technology architecture, Citrix and Windows Server experience, enterprise L2/L3 support, virtualization, ITIL service management, monitoring, root cause analysis, and Active Directory administration.
Citrix Virtual Apps and Desktops, Microsoft Windows Server, VMware vSphere, Citrix Delivery Controllers, StoreFront, Director, Citrix Workspace, Microsoft Active Directory, Group Policy, Citrix Cloud, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix NetScaler ADC, Ansible, PowerShell, Terraform, Splunk, Dynatrace, Grafana, AppDynamics, SCOM, Domain Name System (DNS), Secure Sockets Layer (SSL)
3mo
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Assistant Director, Engineering and Support Services
Brooklyn, New York, United States
OnsiteFull Time
2+ YOEBachelor's in engineering/architecture/construction management (or related) + 2 years project/facilities/construction management experience in a healthcare setting, OR HS + 6 years; supervisory experience, knowledge of healthcare building systems and relevant codes, CMMS familiarity, strong written/oral communication.
CMMS
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
2mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
3mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
21h
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
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