1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1w
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
1mo
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Front Office Support Engineer
New York, New York, United States
$140k-$160k/yr OnsiteFull Time
Experience supporting trading desks and front-office vendor systems in financial services; strong business analysis/project management, communication, and attention to detail; exposure to APIs and trading applications preferred.
APIs, Neovest, TT, BidFX, Portware, Coremont, Tradeweb, Bloomberg Terminal
1mo
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Design Services During Construction (DSDC) Engineer - NYC
New York City, New York, United States
$102k-$140k/yr HybridFull Time
2+ YOEDegree in engineering or construction management (or equivalent experience), PE preferred (NY or reciprocity), minimum 2 years resident engineering/construction experience (4+ preferred), ability to review submittals/RFIs/change orders, support commissioning, and perform site inspections.
3mo
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
1mo
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SENIOR FIELD SERVICES ENGINEER
Smithtown, New York, United States
$55k-$60k/yr FieldFull Time
3+ YOEAssociates degree plus 3+ years IT experience with multi-site infrastructure, help-desk support, MDM/corporate mobile management, Azure, network troubleshooting, printer/desktop hardware, NYS driver's license, ability to lift 50+ lbs, and on-call participation.
Azure, Adobe, Zoom, MDM, HP, Dell, Aruba, routers, switches, wireless controllers, access points, telephone system, firewalls, MPLS, TCP/IP
1mo
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Director, Engineering and Support Services
Manhattan, New York, United States
OnsiteFull Time
2+ YOERequires NYS PE or Architect or relevant degree/certification with 2–7 years construction/engineering experience in health care; CHFM acceptable; supervisory experience and knowledge of construction and maintenance programs.
3w
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Applications Engineer
Piscataway, New Jersey, United States
$72k-$108k/yr OnsiteFull Time
Degree in chemical engineering, chemistry, or related field; applications engineering or technical service experience preferred; skills in materials chemistry, application testing, data analysis, customer support, communication, and project management.
1mo
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Technical Customer Support Engineer Tier 3
Teaneck, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years Tier 3/Systems/DevOps/SRE experience; deep Linux, Docker/Kubernetes, networking, Bash/Python scripting; operational cloud (AWS/Azure/GCP); familiarity with Jira Service Management, Github, and Salesforce.
Linux, Docker, Kubernetes, Python, Bash, AWS, GCP, Azure, Jira Service Management, Github, Salesforce, Jenkins, Helm
1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
2mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
5d
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Senior Engineering Lead, Broadcast Platform Services & Support
Secaucus, New Jersey, United States
$180k-$215k/yr HybridFull Time
10+ YOE10+ years broadcast engineering experience, college degree in Communications or Engineering, leadership of technical teams, SMPTE ST 2110 and EVS familiarity, video compression and IP video transport expertise, willingness to travel and work flexible hours.
EVS, SMPTE ST 2110, High-Speed Arena Network (HSAN), Software Defined Video Networks
1w
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Software Engineer [Multiple Positions Available]
Jersey City, New Jersey, United States
$161k-$185k/yr OnsiteFull Time
2+ YOEMaster's in CS/MIS/CE+2 years or Bachelor's+4 years; experience with database management, web services, production support, Agile, and financial product development.
Rational, Object DBMS, JIRA, Jet, CI-CD, Unix
1w
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
1w
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Port Engineer
Brooklyn, New York, United States
$120k-$150k/yr OnsiteFull Time
10+ YOEManage repair and maintenance of tugs and barges, ensure regulatory compliance, diagnose technical problems, set budgets, and support shipyard projects. B.S. in Marine Engineering or 10 years' related experience; strong planning and technical skills.
Microsoft Office
2w
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Supervisor Operations Support
New York City, New York, United States
$93k-$123k/yr OnsiteFull Time
3+ YOE1+ MgmtAssociate degree in electro/mechanical engineering or related, 3+ years railcar/locomotive maintenance, 1+ year supervisory experience, proficiency with maintenance management systems, data analysis, Microsoft Office/Access/Excel, and strong communication skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Access, AMS, IMS
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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