1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
3mo
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Client Services Engineer
New York, New York, United States
$80k-$100k/yr OnsiteFull Time
4+ YOEOn-site IT support; troubleshoot hardware/software; manage AD, Exchange, O365, MDM, SharePoint; 4-7 years in enterprise/server IT; Windows Server; networking; MSP/financial services preferred.
Windows Server, MS Exchange, Active Directory, MS Office Suite, VMware, Citrix, MDM, SharePoint, O365, Cisco, SAN, Cyber Security, LAN/WAN, Active Sync
4w
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
5d
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
1mo
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Front Office Support Engineer
New York, New York, United States
$140k-$160k/yr OnsiteFull Time
Experience supporting trading desks and front-office vendor systems in financial services; strong business analysis/project management, communication, and attention to detail; exposure to APIs and trading applications preferred.
APIs, Neovest, TT, BidFX, Portware, Coremont, Tradeweb, Bloomberg Terminal
1mo
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Design Services During Construction (DSDC) Engineer - NYC
New York City, New York, United States
$102k-$140k/yr HybridFull Time
2+ YOEDegree in engineering or construction management (or equivalent experience), PE preferred (NY or reciprocity), minimum 2 years resident engineering/construction experience (4+ preferred), ability to review submittals/RFIs/change orders, support commissioning, and perform site inspections.
2mo
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
1mo
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SENIOR FIELD SERVICES ENGINEER
Smithtown, New York, United States
$55k-$60k/yr FieldFull Time
3+ YOEAssociates degree plus 3+ years IT experience with multi-site infrastructure, help-desk support, MDM/corporate mobile management, Azure, network troubleshooting, printer/desktop hardware, NYS driver's license, ability to lift 50+ lbs, and on-call participation.
Azure, Adobe, Zoom, MDM, HP, Dell, Aruba, routers, switches, wireless controllers, access points, telephone system, firewalls, MPLS, TCP/IP
1mo
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Site Reliability Engineer - Application Support (Director)
New York, New York, United States
$120k-$165k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years supporting or developing enterprise applications, 3+ years leading teams, DevOps/SRE experience, observability tools, AWS services, scripting in Python, knowledge of Java and database engineering, on-call support experience.
Grafana, Prometheus, Splunk, Kibana, EC2, ECS, S3, Fargate, Aurora, Lambda, Python, Java, Perl, PowerShell, Unix scripting, C#, .NET, JavaScript, React, GraphQL, Django, Celery, PostgreSQL, Golang, ElasticSearch, RabbitMQ, Kafka, Adobe Experience Cloud, ITIL
3mo
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Content Services Solutions Engineer
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yr HybridFull Time
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
3w
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Director, Engineering and Support Services
Manhattan, New York, United States
OnsiteFull Time
2+ YOERequires NYS PE or Architect or relevant degree/certification with 2–7 years construction/engineering experience in health care; CHFM acceptable; supervisory experience and knowledge of construction and maintenance programs.
2w
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Applications Engineer
Piscataway, New Jersey, United States
$72k-$108k/yr OnsiteFull Time
Degree in chemical engineering, chemistry, or related field; applications engineering or technical service experience preferred; skills in materials chemistry, application testing, data analysis, customer support, communication, and project management.
3mo
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SRE Application Support Engineer - AWS
New York, New York, United States
$120k-$165k/yr OnsiteFull Time
6+ YOE5–7 years enterprise app experience; 3–5 years team leadership; DevOps/SRE expertise; AWS; Python/Java; outage and incident management; financial services experience a plus.
AWS, Grafana, Prometheus, Splunk, Kibana, Python, Java, Perl, PowerShell, Unix scripting, JavaScript, React, GraphQL, Django, Celery, PostgreSQL, Golang, ElasticSearch, RabbitMQ, Kafka
1mo
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Technical Customer Support Engineer Tier 3
Teaneck, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years Tier 3/Systems/DevOps/SRE experience; deep Linux, Docker/Kubernetes, networking, Bash/Python scripting; operational cloud (AWS/Azure/GCP); familiarity with Jira Service Management, Github, and Salesforce.
Linux, Docker, Kubernetes, Python, Bash, AWS, GCP, Azure, Jira Service Management, Github, Salesforce, Jenkins, Helm
1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
3mo
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Assistant Vice President, L3 Application Support Service Engineer
Iselin, New Jersey, United States
$135k-$150k/yr OnsiteFull Time
5+ YOEBachelor’s degree in CS or Engineering; 5+ years IT experience; SQL, Python, Java, Splunk, ServiceNow; AWS; leadership; strong problem-solving; SDLC knowledge.
SQL, Python, Java, Splunk, ServiceNow, Scripting, Monitoring, AWS
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
1mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
5d
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Software Engineer [Multiple Positions Available]
Jersey City, New Jersey, United States
$161k-$185k/yr OnsiteFull Time
2+ YOEMaster's in CS/MIS/CE+2 years or Bachelor's+4 years; experience with database management, web services, production support, Agile, and financial product development.
Rational, Object DBMS, JIRA, Jet, CI-CD, Unix
2mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
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