18 managed services support engineer jobs at 14 companies in Redan, GA
3w
Save
Mark Applied
Hide
Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
1mo
Save
Mark Applied
Hide
Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2d
Save
Mark Applied
Hide
First Line Support NOC Engineer
Atlanta, Georgia, United States
$60k-$63k/yr HybridFull Time
2+ YOERequires 2+ years of technical support and network troubleshooting experience, TCP/IP, DNS, DHCP, VPN, Windows, IT service management, communication, and ticket analysis skills.
Windows Active, Microsoft Windows, TCP/IP, DNS, DHCP, VPN, SIP
1mo
Save
Mark Applied
Hide
Senior Fleet Engineer - Avionics
Atlanta, Georgia, United States
OnsiteFull Time
Provide avionics engineering support, review and implement service bulletins, manage installations and retrofits, support maintenance troubleshooting, maintain avionics software configuration and cybersecurity, and ensure FAA compliance.
1w
Save
Mark Applied
Hide
Reliability Engineer 4 (Observability Specialist )
Chicago or Atlanta or Cupertino or Gresham or Denver or Charlotte or Brookfield or Irving or Hopkins or Earth City
$124k-$146k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6–8 years in reliability, SRE, IT service management, production support, application development, or related work; expertise in observability and stakeholder leadership.
Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, OpenTelemetry, Kubernetes
1mo
Save
Mark Applied
Hide
Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
1mo
Save
Mark Applied
Hide
Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
2w
Save
Mark Applied
Hide
Principal Network Engineer - Data Center Services - Alpharett (Hybrid)
Alpharetta or Atlanta
$3k-$4k/wk HybridFull Time
4+ YOEBachelor’s degree or equivalent experience; 4+ years supporting load balancing and enterprise network delivery, 4+ years in network security, and 1+ year with monitoring platforms and complex enterprise troubleshooting.
VMware AVI, Infoblox, F5, F5 LTM, F5 GTM, Nautobot, Splunk, Cribl, ADX, Ansible, Python, F5 VIPRION, vCMP, Wireshark, NetMRI, CA Spectrum
1mo
Save
Mark Applied
Hide
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
3w
Save
Mark Applied
Hide
Windows System Engineer
Atlanta or Austin
$110k-$120k/yr OnsiteFull Time
4+ YOERequires 4–7 years supporting enterprise Windows environments, with Windows Server, Active Directory, Microsoft 365, Intune, patch management, troubleshooting, communication, and customer service skills.
Windows Server, Active Directory, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra ID, Microsoft Intune, Windows 10, Windows 11, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, PowerShell, VPN, MCSA, Azure Administrator, Endpoint Administrator, ITIL Foundation
3d
Save
Mark Applied
Hide
Reliability Engineer 3 (Observability Specialist)
Brookfield or Atlanta or Hopkins or Cupertino or Charlotte or New York City or Chicago or Gresham or Englewood or Cincinnati or Irving or Earth City
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience and 5–7 years in IT service management, production support, risk analysis, product/project management, or application development; observability, SRE, cloud, distributed systems, and Kubernetes expertise preferred.
Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, OpenTelemetry, Kubernetes
1w
Save
Mark Applied
Hide
Senior AI Operations Engineer
Alpharetta or Halifax
$87k-$115k/yr HybridFull Time
2+ YOERequires 2+ years supporting Microsoft 365 and Copilot or equivalent AI platforms, complex technical troubleshooting, root cause analysis, governance controls, IT service management, and stakeholder communication.
Microsoft Copilot Premium, Microsoft 365, SharePoint Online, OneDrive, Exchange, Microsoft Search, ServiceNow
1mo
Save
Mark Applied
Hide
Software Consultant (Remote - US)
Atlanta or Houston or Madison
RemoteFull Time
Troubleshoot and resolve complex software issues, communicate with stakeholders, document support activities, develop technical content, competency with Intergraph Smart3D, Azure DevOps experience, consulting and customer service experience, degree in engineering or equivalent experience.
Intergraph Smart3D, Azure DevOps, Microsoft Teams
1mo
Save
Mark Applied
Hide
Service Coordinator
Newnan, Georgia, United States
OnsiteFull Time
5+ YOECoordinating and dispatching field service engineers, managing parts and service orders, procurement and vendor coordination, documentation, billing support, and customer communication; proficiency in Microsoft Office.
Microsoft Excel, Microsoft Outlook, Microsoft Word, SAP, CRM, CENTUM
13h
Save
Mark Applied
Hide
Sr Software Technical Account Manager
Scottsdale or Boston or Atlanta
$121k-$193k/yr RemoteFull Time
4+ YOE4+ years in technical implementation, professional services, technical account management, customer success engineering, field deployment, solutions delivery, or enterprise technical support; hardware-plus-SaaS and networking experience required.
Evidence.com
13h
Save
Mark Applied
Hide
Sr Software Technical Account Manager
Atlanta, Georgia, United States
RemoteFull Time
4+ YOERequires 4+ years in technical implementation, professional services, technical account management, customer success engineering, field deployment, solutions delivery, or enterprise technical support; hardware-plus-SaaS and networking experience required.
SaaS, Evidence.com, MDM, Network monitoring, packet-analysis tools, Wi-Fi, DNS
13h
Save
Mark Applied
Hide
Sr Software Technical Account Manager
Scottsdale or Boston or Atlanta
RemoteFull Time
4+ YOERequires 4+ years in technical implementation, professional services, technical account management, customer success engineering, field deployment, solutions delivery, or enterprise support; hardware-plus-SaaS experience and networking knowledge required.
SaaS, Evidence.com, MDM, Network+, Security+, CCNA
2mo
Save
Mark Applied
Hide
Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
Explore Jobs