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20 managed services support engineer jobs at 13 companies in Redmond, WA

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Network Engineer – Cisco Enhanced Packet Core (EPC) Managed Services
Bellevue, Washington, United States
OnsiteContract
Delan Associates
Delan Associates: Provides engineering and professional services to government agencies.
Experience with Cisco Enhanced Packet Core, network testing, deployment, upgrades, design consultation, change management, escalation support, and customer-facing technical workshops.
Cisco Enhanced Packet Core (EPC), Cisco TAC, HTTS, Production First Office Application (FOA)
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1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
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Support Engineer
Boston or Seattle or Bengaluru or California or Florida or Oregon or Texas or India
HybridFull Time
AtScale
AtScale: Provides a universal semantic layer platform for data and AI.
Experience troubleshooting cloud data platforms, SQL querying, enterprise system debugging, strong communication, and customer case management; ability to work East Coast hours.
Snowflake, Databricks, Google BigQuery, SQL
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Microsoft Engineer support
Chennai or Coimbatore or Bengaluru or Hyderabad
RemoteFull Time
Presidio
Presidio: Global provider of cloud, cybersecurity, and digital infrastructure solutions.
2+ YOE2+ years NOC/managed services experience with Microsoft infrastructure, Windows Server, Azure, AD/Exchange/SQL, networking fundamentals, strong troubleshooting and communication skills.
ServiceNow, Microsoft Azure, Windows Server, Active Directory, Exchange, SQL Server, DNS, DHCP, Microsoft 365, VMware, Hyper-V
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
Outreach
Outreach: AI platform for sales engagement and revenue intelligence
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
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Jr. Field Service Engineer
Puerto Rico or Everett
FieldFull Time
Fortive
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Perform preventive maintenance, installation, repair, diagnostics, technical improvements, asset management, regulatory recordkeeping, and customer support for sterilization equipment.
Fortive Business System (FBS)
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
Snowflake
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
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Observability SRE Manager, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Senior SRE leader to own and evolve observability platform (metrics, logging, tracing, alerting) supporting Apple Services Engineering.
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IT Service Engineer II
Seattle, Washington, United States
OnsiteFull Time
Executech
Executech: Provides managed IT and cybersecurity services for businesses.
2+ YOE2+ years IT support experience, strong Microsoft 365, identity, device management, PowerShell skills, MSP toolset experience, customer communication, and willingness to pursue Microsoft role-based certification.
Microsoft 365, PowerShell, Intune, SharePoint, Teams, Autopilot, BitLocker, PSA, RMM
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SAP Service Delivery Management Run Lead
Seattle, Washington, United States
$160k-$200k/yr OnsiteFull Time
Trident Seafoods
Trident Seafoods: Harvests, processes, and distributes wild-caught Alaska seafood products globally.
10+ YOEBachelor's in IT/CS/Engineering or related; 10+ years IT; 8+ years SAP service delivery; ITIL familiarity; experience with SAP support, SLA, incident mgmt; ITSM tools; offshore delivery; cross-domain knowledge.
ServiceNow, Jira Service Management, SAP
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