45 managed services support engineer jobs at 29 companies in Tiburon, CA
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
2mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1mo
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AI Support Engineer, Biosciences - San Francisco
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
ChatGPT, Codex, APIs
3w
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Senior IT Support Engineer
Mountain View, California, United States
$80k-$100k/yr OnsiteFull Time
5+ YOE5+ years IT experience as a top-level escalation point; deep hands-on admin of Okta, Google Workspace, Jamf Pro, Rippling, 1Password and Jira Service Management; Notion documentation; automation with Zapier; mentoring and process ownership.
Okta, Google Workspace, Jamf Pro, Rippling, 1Password, Jira Service Management, Notion, Zapier, Slack
1mo
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers, program management, field service operations, service logistics, and customer-facing incident management.
Salesforce/SFDC
1mo
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
4w
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Project Engineer II
Pleasanton, California, United States
$93k-$119k/yr OnsiteFull Time
3+ YOESupport project managers with scheduling, submittals, change orders, procurement, document control, job closeout, and site coordination. Requires 3+ years project engineering experience and strong customer service skills.
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1w
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Inspection Services Support Manager II – Department of Building Inspection (0923 TEX)
San Francisco, California, United States
$150k-$191k/yr OnsiteFull Time, Temporary
4+ YOE2+ MgmtBachelor's degree and four years of professional experience in engineering, architecture, or administration related to building plan reviews, records, or construction permitting; supervisory experience preferred.
4d
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Reliability Engineer 4 (Observability Specialist )
Chicago or Atlanta or Cupertino or Gresham or Denver or Charlotte or Brookfield or Irving or Hopkins or Earth City
$124k-$146k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6–8 years in reliability, SRE, IT service management, production support, application development, or related work; expertise in observability and stakeholder leadership.
Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, OpenTelemetry, Kubernetes
2mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
2mo
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Product Support Inspection Specialist
San Leandro, California, United States
$36-$42/hr OnsiteFull Time
3+ YOEExperience in heavy equipment or automotive service; Excel skills; strong time management; customer service; translate inspection data; CAT Inspect familiarity preferred.
Microsoft Excel, Cat Inspect
14h
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
1mo
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
1mo
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
1mo
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
4d
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Senior Software Engineer, AI & Data Platforms (AiDP)
Sunnyvale, California, United States
OnsiteFull Time
Build database-managed services and data streaming platforms, collaborating with database engineering teams and internal stakeholders to support critical business use cases.
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
3d
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Deskside Engineer-Lead
San Francisco or New York City or United States
$85k-$105k/yr HybridFull Time
4+ YOERequires 4–8 years of trader, front-office, or financial services IT support experience; Windows/Mac troubleshooting, trading platform, Active Directory, Citrix, Microsoft 365, networking, ITSM, and stakeholder management skills.
Bloomberg Terminal, Refinitiv, Eikon, Reuters, Fidessa, OMS, EMS, ServiceNow, Remedy, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ITIL
2w
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Audio Visual Engineer
Santa Clara, California, United States
$79k-$92k/yr OnsiteFull Time
5+ YOERequires 5–8 years supporting enterprise AV, conferencing, or collaboration technologies; Zoom Rooms, networking, Windows, IT service management, troubleshooting, ticketing, and strong communication skills.
Zoom Rooms, Zoom Dashboard, Zoom Room Web Controller, Windows, IT service management
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