27 managed services support engineer jobs at 21 companies in Towson, MD
4w
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Principal Support Engineer and Technical Trainer
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's degree in engineering/chemistry/physics or equivalent,5+ years field service technical support,training experience,knowledge of IR/optics/lasers/HPLC/GC/Mass Spectrometry,ATEX/IECEx,project management,and troubleshooting electronic/electrical/mechanical systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InfoPath
2w
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1d
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
3w
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INTERDISCIPLINARY ENGINEER - VH-92 Fleet Support Team Engineer
Patuxent River, Maryland, United States
$102k-$133k/yr OnsiteFull Time
1+ YOEMinimum one year specialized experience equivalent to GS-11: developing program sustainment and acquisition engineering support, managing technical/professional services to sustain weapon systems, and evaluating engineering approaches and standards.
1mo
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Specialized Infrastructure Services - ISSO Support Systems Engineer
Laurel or Jessup
$176k-$282k/yr OnsiteFull Time
15+ YOEProvide ISSO support for information systems: maintain ATO, manage POA&Ms, vulnerability and account management, develop SSPs, perform security assessments, use XACTA; TS/SCI with polygraph and DoD8570 IAT Level 2+ required; ~15 years systems engineering experience.
XACTA, Risk Management Framework (RMF), SECONOPs
3w
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
1mo
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Engineer, Field Service
York, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's in engineering and 3+ years hydro-power experience; knowledge of hydro turbines/generators, project management from bidding to execution, OSHA standards; proficiency with Microsoft Office, Oracle Primavera P6, AutoCAD, Solid Edge, SolidWorks; ability to perform site assessments and support field projects.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Oracle Primavera P6, AutoCAD, Solid Edge, SolidWorks
6d
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Senior EOD Analyst - Naval Expeditionary Programs Support Services
Alexandria, Virginia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOEBachelor's in engineering/related,10+ years managing technical programs including 3+ years supporting US Navy or Joint acquisition programs; knowledgeable in Navy acquisition, POM/PBIS; active Secret clearance required.
3w
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Sr. Engineer
Owings Mills, Maryland, United States
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years IT production support experience in asset management or financial services; ServiceNow/Jira/Confluence/SharePoint/Splunk/Compass; SQL, Informatica, Business Objects, AWS; ITIL knowledge; L2/L3 and on-call support experience.
ServiceNow, Jira, Confluence, Microsoft SharePoint, Splunk, Compass, SQL, Informatica, Business Objects, AWS, Grafana
3w
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Voice/Data Communications Engineer
Alexandria, Virginia, United States
$135k-$140k/yr OnsiteFull Time
Experience leading enterprise Microsoft 365 engineering or operations teams; managing technical projects, production support, and service delivery; supporting SharePoint Online, Teams, OneDrive, Power Platform; strong leadership and communication.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform, Microsoft Copilot, Azure
6d
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Engineering Support Technician III) - Department of General Services, Facilities
Columbia, Maryland, United States
$64k-$124k/yr OnsiteFull Time
2+ YOEAssociate's degree or equivalent and 2 years' related experience (or equivalent combination), valid driver's license, knowledge of building construction and building envelope systems, ability to read blueprints, and project/field oversight experience.
Bluebeam, Microsoft Word, Microsoft Excel, Microsoft Project
1w
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
15+ YOE15+ years supporting DoD experimentation/integration events, bachelor\u0002s in engineering, PMP or DAWIA (Level II/III), active TS/SCI, strong program management, cross-service coordination, and excellent communication.
MS Project
1mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
1mo
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
6d
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Collections & Member Management Systems Delivery Manager
McLean, Virginia, United States
$69k-$134k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering required; 5+ years technical project management and delivery in application development/production support and 5+ years in financial services; LOS/FICO experience preferred; strong communication and cross-functional skills.
FICO LOS, ITSM
3d
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Project Coordinator - Stormwater Maintenance
West Chester or Linthicum Heights or Clackamas
OnsiteFull Time
4+ YOEBachelor's or equivalent, minimum 4 years customer service/sales support or order management experience in construction/manufacturing/engineering; strong communication, organizational, problem-solving skills; proficiency with Microsoft Office, Excel, Access, and CRM; willingness to travel ~10% overnight.
Microsoft Office, Microsoft Excel, Microsoft Access, CRM
1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
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