3w
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Principal Support Engineer and Technical Trainer
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's degree in engineering/chemistry/physics or equivalent,5+ years field service technical support,training experience,knowledge of IR/optics/lasers/HPLC/GC/Mass Spectrometry,ATEX/IECEx,project management,and troubleshooting electronic/electrical/mechanical systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InfoPath
1w
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1w
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Director - Technology Support Services
Suwanee or Ashburn or Philadelphia or Orlando or Charlotte
$140k-$244k/yr RemoteFull Time
13+ YOE2+ MgmtBachelor's degree required (Engineering or IT preferred), 13+ years technical experience, 2+ years managing a team of ~6, proficiency with AutoCAD/iBwave/JVSG and Microsoft Office, ability to travel up to 25%.
AutoCAD 2D, iBwave, JVSG, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Specialized Infrastructure Services - ISSO Support Systems Engineer
Laurel or Jessup
$176k-$282k/yr OnsiteFull Time
15+ YOEProvide ISSO support for information systems: maintain ATO, manage POA&Ms, vulnerability and account management, develop SSPs, perform security assessments, use XACTA; TS/SCI with polygraph and DoD8570 IAT Level 2+ required; ~15 years systems engineering experience.
XACTA, Risk Management Framework (RMF), SECONOPs
2w
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
3w
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Cybersecurity Operations Engineer I - Managed Service Provider (Hybrid)
Reston, Virginia, United States
$80k-$95k/yr HybridFull Time
2+ YOEU.S. citizen eligible for government clearance, bachelor\u0002s or equivalent, 2+ years cybersecurity/MSP experience, experience deploying and supporting Microsoft security, EDR, SIEM/SOAR, cloud and vulnerability management, strong troubleshooting and communication skills.
Microsoft Defender, Microsoft Sentinel, CrowdStrike, HaloPSA, Azure, SIEM/SOAR
1mo
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Engineer, Field Service
York, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's in engineering and 3+ years hydro-power experience; knowledge of hydro turbines/generators, project management from bidding to execution, OSHA standards; proficiency with Microsoft Office, Oracle Primavera P6, AutoCAD, Solid Edge, SolidWorks; ability to perform site assessments and support field projects.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Oracle Primavera P6, AutoCAD, Solid Edge, SolidWorks
2w
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Senior Customer Support Director
Herndon, Virginia, United States
$145k-$165k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years aerospace experience, 3+ years managing category 1 customer support, aerospace engineering qualification, contracting knowledge, aviation safety awareness, transverse team leadership, strong English communication.
1mo
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Customer Support Specialist
Hagerstown, Maryland, United States
$51k-$79k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; strong customer service, technical parts research, order management, ability to read engineering drawings/schematics; Microsoft Office and ERP/CRM experience.
JED system, Microsoft Office, ERP systems, XA, Edge systems, Salesforce, Online Express
3w
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Sr. Engineer
Owings Mills, Maryland, United States
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years IT production support experience in asset management or financial services; ServiceNow/Jira/Confluence/SharePoint/Splunk/Compass; SQL, Informatica, Business Objects, AWS; ITIL knowledge; L2/L3 and on-call support experience.
ServiceNow, Jira, Confluence, Microsoft SharePoint, Splunk, Compass, SQL, Informatica, Business Objects, AWS, Grafana
4d
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Engineering Support Technician III) - Department of General Services, Facilities
Columbia, Maryland, United States
$64k-$124k/yr OnsiteFull Time
2+ YOEAssociate's degree or equivalent and 2 years' related experience (or equivalent combination), valid driver's license, knowledge of building construction and building envelope systems, ability to read blueprints, and project/field oversight experience.
Bluebeam, Microsoft Word, Microsoft Excel, Microsoft Project
3w
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Senior Windows Client Engineer, Region Services Corporate Infrastructure (RSCI) - VECTOR Team
Herndon, Virginia, United States
$155k-$210k/yr OnsiteFull Time
7+ YOE2+ MgmtActive TS/SCI with poly required; 7+ years supporting Windows OS with competencies in AD/DHCP/PowerShell/SCCM/GPO/DNS; 2+ years technical lead experience; PowerShell automation; Associate degree or security certs accepted.
PowerShell, SCCM, GPO, Active Directory (AD), DHCP, DNS
2w
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Surge Support Lead (VA ESOM)
Washington, District of Columbia, United States
$74k-$84k/yr OnsiteFull Time
5+ YOE5+ years relevant IT experience, bachelor\u0002s in CS/engineering preferred (8+ years may substitute), system administration, networking, scripting, Microsoft Office/Excel proficiency, strong customer service, able to lift 50 lbs and travel up to 50%.
Microsoft Office, Microsoft Excel, MS Bookings
1mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Dulles or United States
FieldFull Time, Contract
2+ YOEU.S. citizenship and ability to obtain DHS Public Trust (some roles require Secret/Top Secret). Positions vary: HS/Associate with 2+ years for service desk/site techs; Bachelor's plus 5+ years for engineers/managers. Desired: ITIL, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC
1mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
6d
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
15+ YOE15+ years supporting DoD experimentation/integration events, bachelor\u0002s in engineering, PMP or DAWIA (Level II/III), active TS/SCI, strong program management, cross-service coordination, and excellent communication.
MS Project
4w
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
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