3,622 manager customer service jobs at 1,161 companies in Massachusetts
3mo
Save
Mark Applied
Hide
Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
1w
Save
Mark Applied
Hide
Customer Service Manager
Weston, Massachusetts, United States
$24-$32/hr OnsiteFull Time
Front-end operations or management experience, ServSafe certification, English proficiency, computer skills, customer service leadership, and authorization to work in the United States.
scanner, scales, adding machine, cash register, Point-Of-Sale, POS system, phones/paging system, store computer system, alarm systems, U-Boat, safety cutters
4w
Save
Mark Applied
Hide
Customer Service Manager
Pittsfield, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience in retail grocery preferred; bachelor’s degree preferred; strong leadership, communication, multitasking, labor management, and customer service skills.
2w
Save
Mark Applied
Hide
Customer Service Manager
Gardner, Massachusetts, United States
$110k-$125k/yr OnsiteFull Time
3+ YOE3-5 years customer service management in manufacturing, strong leadership, Excel and ERP (Radius) proficiency, analytical and communication skills; bachelor\u0002s degree desirable.
Microsoft Office, Microsoft Excel, Radius
3mo
Save
Mark Applied
Hide
Customer Service Manager (50328)
Mayfield Heights or Alabama or Arkansas or Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$80k-$100k/yr OnsiteFull Time
Manage and lead customer service teams; strong customer-service orientation, organizational and interpersonal skills; knowledge of Cleveland products, logistics, QADEE/ERP preferred; proficient with Microsoft Outlook, Excel, Word, PowerPoint, Teams.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE, ERP
1mo
Save
Mark Applied
Hide
Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
Save
Mark Applied
Hide
Customer Service Manager (491589)
Franklin, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1-3 years supervisory experience in retail grocery; bachelor's degree preferred; strong leadership, communication, and customer service skills.
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
2mo
Save
Mark Applied
Hide
Customer Service Manager
East Brookfield, Massachusetts, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year retail banking experience, basic Windows keyboarding skills, supervisory/coaching ability, audit/compliance and new accounts experience preferred.
Windows
3w
Save
Mark Applied
Hide
FT Assistant Manager Customer Service
Taunton, Massachusetts, United States
$19-$27/hr OnsiteFull Time
Manage front-end operations, train and supervise associates, ensure sanitation/safety/food safety compliance, handle cash and transactions, and meet productivity and customer service standards.
cash register, scanner, lottery machine, computer, calculator
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
2d
Save
Mark Applied
Hide
Assistant Customer Service Manager
Auburndale, Massachusetts, United States
$19-$25/hr OnsiteFull Time
Customer service and front-end operations expertise, cash handling and reconciliation knowledge, scheduling and labor planning skills, coaching ability, flexible evening, weekend, and holiday availability, and ability to stand, lift, carry, and push.
2mo
Save
Mark Applied
Hide
Customer Service Rep/Assistant Manager
Ware, Massachusetts, United States
OnsitePart Time
Customer service and assistant manager role; requires energy and positive personality; duties include phone answering and pizza preparation; minimum age 16.
2w
Save
Mark Applied
Hide
Customer Service Administrator
Milford, Massachusetts, United States
$25-$28/hr OnsiteFull Time
High school diploma or equivalent; strong customer service, communication, time-management, computer, internet and phone skills; call-center experience helpful.
SalesForce, HotStotSheet.com
2mo
Save
Mark Applied
Hide
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
Save
Mark Applied
Hide
Customer Service Representative
North Reading, Massachusetts, United States
OnsiteFull Time
High school graduate required; related experience, building-material knowledge, customer service, problem-solving, project management, teamwork, initiative, and Microsoft Office proficiency required. Some college and AS400 preferred.
AS400, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
Save
Mark Applied
Hide
Customer Service Supervisor
Uxbridge, Massachusetts, United States
$73k-$85k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years B2B customer service experience, 2+ years supervising teams; high school diploma required (associate/bachelor preferred); experience with order management, ERP/CRM, Microsoft Office; strong communication and coaching skills.
ERP, CRM, Microsoft Office
3mo
Save
Mark Applied
Hide
Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
4d
Save
Mark Applied
Hide
Customer Service Representative
Worcester, Massachusetts, United States
$15/hr OnsiteFull Time, Part Time
Must be at least 18 years old, customer-focused, courteous, hardworking, able to listen, multitask, follow communication procedures, and manage customer inquiries.
2d
Save
Mark Applied
Hide
Senior Supervisor, Customer Service
Raynham, Massachusetts, United States
HybridFull Time
5+ YOEBachelor’s degree required and 5+ years of progressive customer service or operations experience. Requires supervisory leadership, customer operations, performance analysis, process improvement, and stakeholder management skills.
ERP, CRM, Customer Support Platforms, Standard Operating Procedure (SOP)
Explore Jobs
Expand Your Job Search
Top Cities in Massachusetts for Manager Customer Service
- Manager Customer Service jobs in Boston, MA
- Manager Customer Service jobs in Worcester, MA
- Manager Customer Service jobs in Springfield, MA
- Manager Customer Service jobs in Lowell, MA
- Manager Customer Service jobs in Cambridge, MA
- Manager Customer Service jobs in New Bedford, MA
- Manager Customer Service jobs in Brockton, MA
- Manager Customer Service jobs in Fall River, MA
- Manager Customer Service jobs in Quincy, MA
- Manager Customer Service jobs in Lynn, MA
- Manager Customer Service jobs in Newton, MA
- Manager Customer Service jobs in Somerville, MA
- Manager Customer Service jobs in Lawrence, MA
- Manager Customer Service jobs in Framingham, MA
- Manager Customer Service jobs in Waltham, MA
- Manager Customer Service jobs in Haverhill, MA
- Manager Customer Service jobs in Malden, MA
- Manager Customer Service jobs in Brookline, MA
- Manager Customer Service jobs in Medford, MA
- Manager Customer Service jobs in Taunton, MA