208 manager customer success engineering jobs at 139 companies in United States
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Manager, Customer Success Engineering
Austin or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
SonarSource: Sonar analyzes code for quality and security.
8+ YOE3+ MgmtRequires 8+ years in solutions engineering, customer success engineering, technical account management, or similar roles, including 3+ years managing teams; technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted development.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarQube Foundation Agent, SonarSweep, Sonar Context Augmentation, CI/CD
DigitalOceanNYSE: DOCN: The AI-Native Cloud purpose-built for inference and agentic workloads.
5+ YOE2+ Mgmt5+ years in technical support/Customer Success/TAM within B2B SaaS or cloud, 2+ years people management, deep AI/ML and cloud knowledge, Python and REST debugging, Kubernetes, GPU experience, strong communication and incident management skills.
5+ YOEBachelor's degree in engineering, business, economics, or related field; 5+ years in customer success, technical account management, infrastructure operations, or professional services; EV and industrial technology expertise.
SLBNYSE: SLB: Global technology driving energy innovation.
5+ YOEBachelor's degree in business, CS, engineering, or related field; 5+ years in customer success/account management; SaaS experience; strong communication; Azure hosting knowledge; data-driven; collaborative.
Wallenius WilhelmsenOslo Stock Exchange: WAWI: Public Norwegian RoRo shipping and vehicle-logistics moving cars, trucks, rolling equipment, and breakbulk worldwide.
5+ YOE5–10 years in customer success/account management/shipping/logistics; bachelor’s degree in business, engineering, or supply chain (or equivalent); strong communication, problem solving, and data/analytical skills.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: AI-powered hospitality software provider helping hotels and resorts manage guest experiences, operations, and revenue.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
Truv: Private open-finance platform helping lenders, banks, governments, and screeners verify consumer-permissioned income, employment, and assets.
3+ YOE3+ years in B2B SaaS/fintech customer success or account management, startup experience (50-200 employees), strong communication and problem-solving, bachelor\u0002s degree in CS/Engineering preferred or equivalent experience.
Ecorobotix: Swiss B-certified precision-agriculture developing AI-powered plant-by-plant sprayers for farmers.
3+ YOE3+ years in customer success or client-facing technical roles, degree in agronomy/turf/engineering or equivalent, experience with Odoo/GitLab, valid driver's license, frequent domestic travel, excellent English communication.
Constructor: AI-powered ecommerce product search and discovery platform serving enterprise retailers, brands, distributors, and marketplaces.
3+ YOE3+ years working directly with customers in customer success, technical account management, or solutions consulting; strong communication, API experience, ability to prioritize and work with engineering teams.
Gumloop: Private software that lets business teams build and run AI agents without coding.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Crusoe: Vertically integrated AI infrastructure and energy.
Proven customer success/technical account management experience, strong knowledge of cloud computing, AI/ML and Kubernetes, excellent communication and presentation skills, bachelor’s degree in CS/Engineering or related field.
HHAeXchange: Homecare management software platform for Medicaid providers, payers, and caregivers.
3+ YOE3+ years in Customer Success or Account Management for enterprise SaaS; bachelor's or equivalent; experience managing 30–50 enterprise accounts; Gainsight and Salesforce proficiency; strong executive presence, analytics, and generative AI/prompt engineering experience.
Span: Developer intelligence platform helping engineering organizations measure AI impact and automate coordination work.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Grote Industries: Family-owned vehicle lighting and safety-systems manufacturer serving commercial-vehicle OEM and aftermarket customers worldwide.
10+ YOE5+ MgmtBachelor’s degree in engineering, marketing, or related field; 10+ years of professional customer service experience and 5+ years in management; travel up to 25%.
Washington or San Diego or Europe or North America or Asia or Australia
$110k-$170k/yrHybridFull Time
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.