12 manager customer success implementation jobs at 11 companies in Atlanta, GA
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Customer Success Manager
Atlanta, Georgia, United States
HybridFull Time
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
3+ YOEBachelor's degree, 3+ years customer success/implementation experience, project management skills, proficient in Salesforce and Microsoft Office, strong communication and analytical skills.
Pearly: Automates patient billing and collections for dental practices
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Locality: Unified platform for local broadcast and streaming video advertising.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
AderantNYSE: ROP: Software solutions for law firm business and practice management.
3+ YOE3+ years client-facing B2B SaaS experience in customer success, implementation, or professional services; ability to drive adoption, realize value, mitigate risk, and coordinate cross-functional teams; strong communication and data-driven decision skills.
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in onboarding/professional services/customer success; strong project management, communication, and analytical skills; experience creating playbooks and onboarding content; bachelor’s degree in related field.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
Axle: AI-native infrastructure for automating insurance data and workflows.
6+ YOERequires 6+ years in solutions engineering, sales engineering, implementation, customer success, or customer-facing engineering; RESTful APIs, cloud services, SaaS architecture, and exceptional communication skills.
RESTful APIs, Figma, Application Programming Interface (API), Node.js, JavaScript, Point of Sale (POS), Loan Origination System (LOS)
Relay Payments: Digital payment platform for the trucking and logistics industries
3+ YOERequires 3+ years in sales, implementation, partner management, customer success, or account management; portfolio growth, retention, expansion, escalation management, data analysis, and executive communication skills.
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
3+ YOE3+ years in customer implementations supporting enterprise B2B SaaS; experience with sales and client success engagement, customer-focused, strong interpersonal, able to work independently and manage high-volume implementation tasks.
Northspyre: Software platform for real estate development project management.
Customer success role driving product adoption, renewals, expansion and value; analyze customer data, manage onboarding/implementation, liaise with product/technical teams, and travel occasionally; real estate or construction experience preferred.