258 manager customer success implementation jobs at 195 companies in United States

2w
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Implementation & Customer Success Specialist
United States or New Jersey
RemoteFull Time
iPiD
iPiD: Global API for payee verification and fraud prevention
2+ YOE2+ years in client-facing/customer success roles (fintech preferred), 1+ year with APIs/SaaS, strong implementation and pre-sales experience, project management proficiency, excellent communication and multitasking skills.
APIs, SaaS, databases, cloud technologies, project management tools
4d
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Customer Success & Implementation Engineer
New York City, New York, United States
HybridFull Time
Sitemark
Sitemark: A technology providing AI and robotics platform solutions for building and operating renewable energy sites.
Technical onboarding and implementation experience; comfortable with CAD/DXF and GIS data; strong stakeholder management, communication, and analytical problem-solving; bachelor's degree in a relevant field required.
CAD, DXF, GIS, photogrammetry, Lidar, UAV
1mo
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
Stampli
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
3mo
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Implementation Manager, Public Sector Customer Success
United States
$109k-$147k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
5+ YOE3+ Mgmt5+ years in Customer Success/Account Management/Strategic Consulting; 3+ years in people leadership; Bachelor's degree.
Gainsight
2mo
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Customer Success & Implementation Manager - Designer Platform
Stamford, Connecticut, United States
OnsiteFull Time
Fletcher Development
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
3mo
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Customer Success Manager
Indianapolis or United States
HybridFull Time
PAXAFE
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
APIs, JSON, Postman, LLMs, Agentic AI, Azure, Python, Prismatic, Supabase, PostgreSQL, IoT
1mo
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Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Themis
Themis: Provides a compliance collaboration platform for financial institutions.
Financial services governance and BaaS experience required. Proven success managing customer portfolios, driving adoption, leading renewals, managing implementations, and advising compliance/risk stakeholders.
1mo
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Customer Success Manager
United States or Canada
$70k-$90k/yr RemoteFull Time
Digitail
Digitail: Cloud-based practice management software for veterinary clinics.
Experience in VetMed and SaaS customer-facing roles; proven customer success/account management/implementation experience; portfolio management; consultative skills; ability to drive adoption, run reviews, and support outcomes.
Digitail
1w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
Renterra
Renterra: A venture-backed SaaS building an end-to-end platform to modernize equipment rental operations.
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
2mo
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Customer Success Manager
Chicago, Illinois, United States
$90k-$120k/yr HybridFull Time
Arvist
Arvist: AI-powered quality control platform for warehouse and logistics operations.
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
WMS, SaaS, Analytics, CRM
1mo
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
2mo
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Customer Success Manager
United States
$80k-$85k/yr RemoteFull Time
TaxPlanIQ
TaxPlanIQ: AI-powered tax planning software for accounting professionals.
2+ YOE2–5+ years in customer success or related SaaS roles; strong PM; excellent communication; tech-savvy; post-implementation support.
Salesforce, HubSpot, ClickUp, JIRA, BI tools, Excel, G-Suite
4w
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Customer Success Manager
New York City, New York, United States
$110k-$125k/yr OnsiteFull Time
Adaptive Security
Adaptive Security: Provides AI-powered protection against deepfakes and social engineering scams.
2+ YOE2+ years in customer success or implementation at a SaaS company; strong troubleshooting, communication, multitasking, and cross-functional collaboration skills; customer-first mindset and growth orientation.
1w
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Customer Success Manager
Atlanta, Georgia, United States
HybridFull Time
Evident
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Salesforce
1w
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Customer Success Manager
Chesterbrook, Pennsylvania, United States
HybridContract
Education Management Solutions
Education Management Solutions: Provides simulation management and competency assessment software for healthcare.
3+ YOEBachelor's or equivalent,3+ years in customer success/professional services/training/implementation,experience with education or healthcare software,strong presentation/facilitation skills,and ability to travel to customer sites.
2mo
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Customer Success Manager - SchoolCare
Austin or Madison
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
2+ YOEBS/BA preferred, 2+ years in account management/customer success/project management, strong communication and problem-solving, experience with SaaS applications and customer implementations.
1mo
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Founding Customer Success Manager
New York City, New York, United States
$100k-$135k/yr OnsiteFull Time
Clark
Clark: AI-powered trust infrastructure for audit and accounting firms.
3+ YOE3+ years in customer success, account management, implementation, or consulting in B2B SaaS or workflow-heavy environments; strong communication, organization, and stakeholder management.
6d
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Customer Success Manager (Procurement)
Atlanta, Georgia, United States
HybridFull Time
Euna Solutions
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
3+ YOEBachelor's degree, 3+ years customer success/implementation experience, project management skills, proficient in Salesforce and Microsoft Office, strong communication and analytical skills.
Salesforce, Microsoft Office
2w
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Customer Success Manager, EDU
United States
$120k-$160k/yr RemoteFull Time
CodeSignal
CodeSignal: Provides technical skill assessments and AI-powered learning solutions.
5+ YOE5+ years customer success/account management in higher education or EdTech, experience with implementations, training, retention and expansion, strong communication, presentation, and data-driven account management skills.