18 manager customer success programs jobs at 15 companies in Epping, NH
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
1mo
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Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
2mo
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Director, Customer Experience & Scaled Success
Boston, Massachusetts, United States
$116k-$215k/yr HybridFull Time
8+ YOE8-10+ years in Customer Success/Experience, lifecycle programs, and scalable engagement systems; strong cross-functional leadership and data-driven mindset.
1mo
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Customer Success AI Operations Lead
Boston or United States
$79k-$117k/yr HybridFull Time
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
Salesforce, Gainsight, Clari, Gong, Zendesk, Snowflake, Slack, Zoom, Google Workspace, Claude, Claude Code, ChatGPT, Gemini, Cursor, Replit, Zapier, Make, Workato, n8n, Tray.io, SQL
1mo
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Scaled Success Program Manager
San Francisco or Boston
$125k-$250k/yr HybridFull Time
5+ YOE5+ years in Customer Success/Developer Relations/Technical Account Management at a SaaS or developer tools company; strong technical foundation (CI/CD, GitHub, GitLab); familiarity with AI tools; data-driven with excellent communication skills.
CI/CD, GitHub, GitLab
1w
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Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
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Customer Enablement Lead (US)
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in program management/customer success/customer education at a B2B software company; strong project management, cross-functional communication, measuring self-service outcomes; technical aptitude; proficiency with Jira and HubSpot; willingness to travel.
Jira, HubSpot
1w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
20h
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Customer Relationship Program Manager
Maple Plain or Nashua
$70k-$101k/yr HybridFull Time
Requires 2–5 years in B2B account management, customer success, or inside sales; aerospace and defense experience; communication, relationship management, analytical, problem-solving, and project management skills.
Salesforce, CNC, 3D printing
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
2mo
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Director, Customer Deployment & Delivery
Boston, Massachusetts, United States
$109k-$202k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise SaaS implementation or professional services, 5+ years people leadership, P&C insurance experience preferred, proven success with complex deployments, strong consultative and cross-functional partnership skills, and curiosity about AI.
1mo
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
2w
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Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
2d
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Associate Channel Manager, AWS
Somerville, Massachusetts, United States
$105k-$110k/yr HybridFull Time
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
AWS, AWS Marketplace, Salesforce, CRM
2d
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Director, Global Professional Services
Boston or New York City or London or Gurgaon or Copenhagen
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years of Professional Services, consulting, customer delivery, customer success, or enterprise SaaS leadership, including 5+ years leading global teams, plus a bachelor's degree and global travel willingness.
AI, automation
2mo
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AI Outcomes Engineer
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in technical account management/customer success or similar; enterprise customer experience in cybersecurity or AI; strong program management; technical fluency with integrations/APIs; excellent communication and change management skills.
APIs
1d
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Service Advisor
Exeter, New Hampshire, United States
OnsiteFull Time
Requires prior service advisor, assistant lane manager, or service consultant experience, customer satisfaction success, computer skills, integrity, energy, and willingness to learn new programs.
Computer
1w
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Sr. Professional Services Consultant
Boston, Massachusetts, United States
$100k-$117k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years consulting/customer success or risk/security experience, 2+ years leading or mentoring teams, strong program management, client retention, communication, and executive presentation skills.
Salesforce, Google Suite