461 manager customer success programs jobs at 362 companies in United States
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
2mo
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Customer Success Manager
United States
HybridFull Time
2+ YOELead client relationships, program execution, and sales performance; 2+ years in program management or customer success; enterprise experience; SaaS/tech sales preferred.
Salesforce, Salesloft, ZoomInfo, Orum, Jira, Asana, Smartsheet, Microsoft Office
1mo
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Customer Programs Manager
United States
$125k-$145k/yr RemoteFull Time
5+ YOE5+ years in customer success/program management in B2B SaaS, experience owning end-to-end post-sales programs, VOC/NPS/CSAT experience, strong cross-functional communication, and program measurement skills.
Gainsight, Totango, ChurnZero
1mo
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Customer Success Manager
Duluth, Georgia, United States
OnsiteFull Time
5+ YOE5+ years project management/customer success experience; technical affinity in software/AV/visualization/networking; strong stakeholder, communication, planning, and problem-solving skills.
Salesforce, Microsoft Project, Jira
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
1mo
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Customer Success Operations Manager
Denver, Colorado, United States
$100k-$110k/yr OnsiteFull Time
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
1w
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Customer Success Manager - Strategic
Austin, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years in customer success, executive relationship management, adoption and renewal programs, customer success processes, escalations, success planning, and value realization for enterprise customers.
Gainsight, Salesforce
2mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
1w
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Customer Success Manager
United States
$72k-$94k/yr RemoteFull Time
3+ YOERequires 3–5+ years in customer success, account management, program management, client services, or learning operations; enterprise relationship management, project coordination, stakeholder facilitation, and CRM experience.
3w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
2w
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Customer Success Manager
Denver, Colorado, United States
$130k-$155k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires executive presence, program management, communication, Salesforce, Gong, travel, and Microsoft Office proficiency.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
2w
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Customer Success Manager
Denver, Colorado, United States
$130k-$155k/yr HybridFull Time
6+ YOEBachelor’s degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires program management, executive communication, Salesforce, Gong, Microsoft Office, PowerPoint, and periodic travel.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
2mo
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Customer Success Manager
Burlington, Vermont, United States
OnsiteFull Time
3+ YOE3–5 years in customer success, account management, or client services in B2B SaaS; experience running training programs; strong written and verbal communication; self-directed and able to manage a large enterprise account.
Brandhub
2mo
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
4d
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Senior Customer Success Manager
Illinois or California or Florida or Virginia or Toronto or Minnesota or Texas
$140k-$170k/yr RemoteFull Time
10+ YOE10+ years in customer success, program management, consulting, strategic account management, or related customer-facing roles; experience leading complex programs and executive governance; bachelor's degree required.
Agentic AI, AI, SaaS
1mo
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
2w
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Enterprise Customer Success Manager
Arlington, Virginia, United States
HybridFull Time
5+ YOE5+ years in customer success, account management, or customer-facing SaaS; program and change management experience; AI savvy; strong communication, technology, customer adoption, and ownership skills.
4d
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Customer Success Manager
United States
$100k-$118k/yr RemoteFull Time
Requires 5+ years in customer-facing roles, enterprise SaaS experience, technical account or customer success expertise, project and technical program delivery, quantitative analysis, leadership, cross-cultural collaboration, and a bachelor's degree or equivalent.
1mo
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Senior Manager, Customer Success Enablement
United States or Canada
$155k-$232k/yr RemoteFull Time
5+ YOE5+ years leading customer success or enablement teams in SaaS, strong people leadership, data-driven decision making, program design, project management, and proficiency with generative AI and enablement tooling.
Claude, ChatGPT, Gong, LetterAI, Salesforce
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