1mo
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Customer Success Programs Manager
New York City or San Francisco
$260k/yr OnsiteFull Time
6+ YOE6-8+ years in Customer Success with digital, scaled, or programmatic CS; track record of measurable outcomes; experience shipping lifecycle programs; fluency with AI in workflows; hands-on live 1:many engagements; strong data instincts; API-first literacy.
SQL, APIs, LLMs, AI-native tooling, Scripting
3w
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
1mo
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Customer Success Manager
United States
HybridFull Time
2+ YOELead client relationships, program execution, and sales performance; 2+ years in program management or customer success; enterprise experience; SaaS/tech sales preferred.
Salesforce, Salesloft, ZoomInfo, Orum, Jira, Asana, Smartsheet, Microsoft Office
1w
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Customer Programs Manager
United States
$125k-$145k/yr RemoteFull Time
5+ YOE5+ years in customer success/program management in B2B SaaS, experience owning end-to-end post-sales programs, VOC/NPS/CSAT experience, strong cross-functional communication, and program measurement skills.
Gainsight, Totango, ChurnZero
2mo
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Customer Success Manager
Indianapolis or United States
HybridFull Time
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
APIs, JSON, Postman, LLMs, Agentic AI, Azure, Python, Prismatic, Supabase, PostgreSQL, IoT
2w
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3mo
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Customer Success Manager
United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years in customer success or account management in health tech or SaaS; Bachelor's; familiarity with US healthcare; travel 1-2x/quarter; proficient with Google, Salesforce, Zoom, Asana.
Google Workspace, Salesforce, Zoom, Asana, LMS
2mo
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Federal Customer Success Manager
Virginia or Maryland or District of Columbia
RemoteFull Time
Experience in customer success for federal clients; program management; cross-functional coordination; risk escalation; military or federal customer experience required.
2mo
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Customer Success Manager
United States
$70k-$105k/yr RemoteFull Time
2+ YOE2-3 years in a customer success or similar role; B2B content/digital media experience a plus; 4-year college degree.
3w
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
1d
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Customer Success Operations Manager
Denver, Colorado, United States
$100k-$110k/yr OnsiteFull Time
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
2w
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Customer Success Manager
Burlington, Vermont, United States
OnsiteFull Time
3+ YOE3–5 years in customer success, account management, or client services in B2B SaaS; experience running training programs; strong written and verbal communication; self-directed and able to manage a large enterprise account.
Brandhub
1mo
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Customer Success Program Manager
Ramat Gan or United States
HybridFull Time
7+ YOE7+ years in customer success operations, program/product/revenue operations within SaaS or digital health; strong technical fluency with APIs, CRM and CS systems; proven escalation and risk management; analytics and dashboard experience; English proficiency; overlap US hours.
APIs, CRM, CS systems, EHR
1mo
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Customer Success Manager
Denver, Colorado, United States
$65k-$80k/yr OnsiteFull Time
1+ YOE1+ years customer-facing experience (customer success, account management, support, sales, or related). Skilled in data-driven outreach, lifecycle programs, high-volume customer engagement, strong written/verbal communication, and familiarity with SaaS or travel businesses.
Checkfront, Rezdy, Google Apps, Zendesk, JIRA, HubSpot, HTML, CSS, Public APIs
3w
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Customer Success Manager
United States
$70k-$78k/yr RemoteFull Time
2+ YOE2–5 years in customer success/account management, renewal ownership, experience with CRM platforms (SFDC, HubSpot), data-driven program design; Commercial Real Estate, Fintech/Payments, or AR experience a plus.
SFDC, HubSpot, MRI
4w
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
2d
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
2mo
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Senior Customer Success Manager
Chicago or San Francisco
HybridFull Time
10+ YOE10+ years customer success in SaaS; Bachelor's degree; strong communication; program management skills; travel about 20%.
CRM, Microsoft Office, PowerPoint, Adobe Experience Cloud
2mo
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Federal Customer Success Manager
United States
RemoteFull Time
Federal Customer Success experience or military background; Top Secret clearance; strong program management and cross-functional leadership.
2w
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
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