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6 manager customer success programs jobs at 6 companies in Joppatowne, MD

1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
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1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
Emmes
Emmes: Provides full-service clinical research and technology-enabled development solutions.
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
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3mo
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Installation Success Coordinator
Wilmington, Delaware, United States
OnsiteFull Time
Agilent Technologies
Agilent TechnologiesNYSE: A: Provides laboratory instruments, software, and services for scientific research.
Coordinate installation and field service scheduling; communicate with customers; organize resources.
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3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Association of Universities for Research in Astronomy
Association of Universities for Research in Astronomy: Operates world-class astronomical observatories for federal agencies and universities.
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
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2mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Space Telescope Science Institute
Space Telescope Science Institute: Operates science operations for NASA's flagship space telescopes.
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
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1w
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Program Coordinator
College Park or North America
FieldFull Time
Obvio
Obvio: AI-powered solar cameras for automated traffic safety and enforcement.
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
CRM, case management systems
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