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179 manager customer support jobs at 120 companies in Austin, TX

2d
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
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1mo
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
Rose Dental Group
Rose Dental Group: Provides high-quality family and cosmetic dentistry services.
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
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3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
Fortive
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
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2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
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1mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
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1w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
PlayCore
PlayCore: Designs and manufactures commercial playground and recreational equipment.
Customer-service experience, strong organization and communication, ability to manage multiple projects, Microsoft Office and HubSpot experience, comfortable learning technical products.
Microsoft Office, HubSpot
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1w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
PlayCore
PlayCore: Designs and manufactures commercial playground and recreational equipment.
Coordinate project handoffs, manage submittals and records in HubSpot, provide customer service and basic technical/parts support, proficiency with Microsoft Office and CRM.
Microsoft Office, HubSpot
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2mo
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Manager, Customer Operations and Support
Austin, Texas, United States
OnsiteFull Time
Way
Way: SaaS platform for brands to launch and manage guest experiences.
Experience in customer operations and support, leadership, AI tooling, and cross-functional collaboration.
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1w
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Senior Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
ICON
ICON: Develops robotic systems for 3D printing homes and buildings.
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
HubSpot, Asana, Monday.com, Jira, Notion, Palantir Foundry
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2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
Boom
Boom: A fintech building rental financial services and rent reporting products for renters and property managers.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
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6d
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Store Support Supervisor (Customer Service, Front End Support) - Full Time
Cedar Park, Texas, United States
$16-$29/hr OnsiteFull Time
Whole Foods Market
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
1+ YOERequires 12+ months of retail experience, advanced product and regulatory knowledge, leadership and delegation skills, customer service ability, mathematical proficiency, and Microsoft Office and email proficiency.
Microsoft Office, email, box cutters, electric pallet jacks
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
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2mo
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Customer Experience Associate
Austin, Texas, United States
$13-$15/hr OnsitePart Time
Dripping Springs Racquet Club
Dripping Springs Racquet Club: Multi-sport club offering tennis, pickleball, and padel facilities.
Customer service and front desk duties; reservations management; member support; basic administrative tasks; promote merchandise.
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
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3w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
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1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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1d
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Customer Service Rep
Austin or Manor
OnsiteFull Time
Ultra Clean Holdings
Ultra Clean HoldingsNASDAQ: UCTT: Provides critical subsystems and cleaning services for semiconductor manufacturing.
Customer support and inside sales experience, Microsoft Office proficiency, strong organization, communication, collaboration, accuracy, and ability to manage multiple priorities; high school diploma preferred.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook
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1mo
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Customer Service Representative
Austin, Texas, United States
OnsiteFull Time
Classic Collision
Classic Collision: Automobile collision repair and auto body services.
Provide customer-facing support for vehicle repair processes, coordinate rentals/tows, manage payments, maintain logs, and perform administrative tasks; valid driver’s license and strong communication skills required.
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
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