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263 manager customer support jobs at 189 companies in Phoenix, AZ

3d
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
10X Health System
10X Health System: Providing personalized wellness protocols through genetic and blood analysis.
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
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3w
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Customer Support Supervisor, Escalations & QA
Phoenix, Arizona, United States
$73k-$98k/yr OnsiteFull Time
Kikoff
Kikoff: A profitable consumer fintech building products to help people build credit, access liquidity, and save money.
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Zendesk
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1w
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Director of Customer Support
Tempe or United States
HybridFull Time
Crexendo
CrexendoNASDAQ: CXDO: Provides cloud-based unified communication and contact center software platforms.
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
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2mo
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Customer Support Technician II (T2)
Phoenix, Arizona, United States
$20-$28/hr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs Tier I procedures, preventative maintenance and wet cleans, kit management, basic diagnostics, use of documentation and test equipment, follows safety and IP procedures, and provides customer-facing technical support.
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1w
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yr HybridFull Time
Benepass
Benepass: Platform for distributing and managing flexible employee benefits.
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Intercom
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Customer Technical Support I
Tempe or Phoenix
OnsiteFull Time
Hillman Solutions
Hillman SolutionsNasdaq: HLMN: Manufacturer and distributor of hardware, fasteners, and robotic kiosks.
High school diploma, 0-2 years experience, strong verbal and written communication, MS Office and call-management application familiarity, mechanical/technical aptitude, weekend/holiday/overtime availability.
Microsoft Office, Oracle, E1, K2, LogMeIn
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1d
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Epiq
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
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2w
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Associate Director, Customer Support (Operations Center)
Tempe, Arizona, United States
OnsiteFull Time
Gemini
GeminiNasdaq: GEMI: Regulated platform for trading and storing digital assets.
12+ YOE5+ Mgmt12+ years in contact center or financial services with 5+ years workforce management, proficiency with Google Sheets/Docs/Slides, strong communication and change management skills.
Google Sheets, Google Docs, Google Slides
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2w
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Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
Osaic
Osaic: Provides wealth management services to independent financial advisors.
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
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2mo
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Sales and Customer Support Specialist
Mesa, Arizona, United States
HybridFull Time
Metso
MetsoNasdaq Helsinki: METSO: Supplies equipment and services for mining and aggregates.
Experience in customer relationship management or sales support, strong communication and prioritization skills, business literacy, proactive customer focus; working knowledge of SAP and CRM systems is a plus.
SAP, CRM systems
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3mo
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Bilingual customer account manager
Chandler, Arizona, United States
OnsiteFull Time
Rent-A-Center
Rent-A-CenterNASDAQ: UPBD: Provides furniture and electronics through lease-to-own agreements.
1+ YOEBilingual customer service, accounts management, and delivery support in a retail environment; must be 21+, HS diploma/GED, valid driver’s license with good driving record.
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3w
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
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3w
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Customer Technical Support I
Phoenix or Tempe
$23/hr OnsiteFull Time
The Hillman Group
The Hillman GroupNASDAQ: HLMN: Distributes hardware, fasteners, and automated key duplication systems to retailers.
0+ YOEHigh school diploma, 0-2 years experience; strong written and verbal communication, MS Office knowledge, ability to learn call-management apps (Oracle,E1,K2,LogMeIn), mechanical/technical aptitude.
Microsoft Office, Oracle, E1, K2, LogMeIn
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3w
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Talent Manager (Administrative & Customer Support)
Phoenix, Arizona, United States
HybridFull Time
Robert Half
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOEExperience in business development, recruiting and client relationship management; BA/BS preferred; 1+ years admin/customer support experience preferred; 2+ years business development experience; Microsoft Windows, Microsoft Office, Salesforce familiarity.
Microsoft Windows, Microsoft Office, Salesforce
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1d
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Field Support Manager
Phoenix, Arizona, United States
$55k-$70k/yr FieldFull Time
Legacy Management
Legacy Management: Professional management services for hospitality and hotel properties.
Hospitality operations or leadership experience preferred; bachelor's degree or equivalent experience preferred. Requires driver's license, insurability, communication, organizational, problem-solving, and basic maintenance knowledge.
Microsoft Office
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1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
Beazer Homes
Beazer HomesNYSE: BZH: Designs and constructs energy-efficient single-family residential homes.
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
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1d
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Work From Home - Client Support Manager
Phoenix, Arizona, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
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1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (Hybrid)
Tempe, Arizona, United States
$78k-$181k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting, ability to drive retention/renewals/upsells, AI fundamentals knowledge, strong communication, problem-solving, and project management skills.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
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3w
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Technical Support Analyst
Phoenix, Arizona, United States
OnsiteFull Time
RevSpring
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
2+ YOEProvide client-facing account support, manage projects and change requests, use CRM and web tools, communicate with cross-functional teams; 2+ years customer service experience and bachelor's degree or equivalent.
Microsoft Office, CRM
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1w
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Customer Service Representative
Scottsdale, Arizona, United States
OnsiteFull Time
Veterans Guardian
Veterans Guardian: Helps veterans obtain earned VA disability benefits and compensation.
Provide empathetic phone- and email-based support, manage documentation and records in CRM, coordinate appointments, strong communication and organizational skills; customer service or related experience preferred.
Microsoft Office, Salesforce
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