1,488 manager customer support specialist jobs at 843 companies in United States
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Customer Support Specialist
United States
$65k-$70k/yrRemoteFull Time
Hostie: AI virtual concierge and guest-communication platform serving independent restaurants and hospitality groups.
Technical customer support experience across email, live chat, and video; ability to explain complex issues clearly, manage support metrics, write bug reports, and participate in weekend on-call rotations.
FMX: FMX is a cloud-based facilities and maintenance management software provider serving schools, governments, healthcare, manufacturing, and other organizations.
Requires 1–3 years in customer support, SaaS, or related work; technical troubleshooting, communication, SLA management, customer training, and documentation skills. A BS/BA is preferred.
NRC HealthNASDAQ: NRC: Public U.S. healthcare technology and analytics serving hospitals, health systems, and medical groups with experience-management tools.
1+ YOEAssociate degree or 1–2 years of related customer support experience; strong written, verbal, and interpersonal communication, time management, analytical, and problem-solving skills.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Private-markets fund operations partner providing connected software, data, and fund administration services to investment managers.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, communication, problem-solving, training, organization, and adaptability to AI technologies.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, technical troubleshooting, training ability, and strong communication and organizational skills.
Achilles: Supply-chain risk intelligence platform helping organizations manage supplier and third-party risk through verified data and engagement.
Previous customer support experience in a high-pressure environment required. Strong communication, multitasking, time management, and teamwork skills needed. Zendesk knowledge is a plus; Spanish is desirable.
Premium Parking: U.S. private parking operator and technology serving property owners, municipalities, venues, businesses, and parkers.
1+ YOERequires 1+ year of customer support experience, Microsoft Office and Windows 10 proficiency, strong phone and problem-resolution skills, flexibility, and ability to manage stressful, high-volume work.
Vibration Mounting & Controls: A fast-growing, technology-driven manufacturing specializing in vibration mountings and control systems.
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
QGenda: Healthcare workforce-management software serving hospitals, health systems, and medical groups.
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
Velsera: Precision-medicine technology providing AI-enhanced software and expert services to life-science and clinical-diagnostic organizations.
Bachelor's in bioinformatics/genomics/life sciences, proven technical support experience in bioinformatics/precision medicine/workflow automation, strong troubleshooting, customer communication, help desk/CRM proficiency, ability to mentor and deputize for management.
GT Independence: Financial management services for self-directed long-term care.
Provide phone support, enter data, manage DocuSign and documents, review timesheets and payroll checklists; high school diploma/GED required, associate preferred.
Wrapbook: Private U.S. production-finance platform providing payroll, accounting, spend management, and reporting for film and television teams.
2+ YOE2+ years in customer or technical support (film/TV production or B2B SaaS), strong communication, troubleshooting, case management, familiarity with production payroll/accounting, and experience with support tooling.
PracticeTek: Private U.S. healthcare software and services helping retail healthcare practices manage patients, operations, and payments.
2+ YOERequires 2 years of eyecare experience, strong communication and troubleshooting skills, customer focus, organization, time management, and ability to manage multiple interactions; RevolutionEHR experience preferred.
RevolutionEHR, Electronic Health Record (EHR), EHRs, EMR, SaaS
Kinetics Noise Control: Manufacturer of engineered noise, vibration, acoustical, and seismic-control products for buildings, industry, and infrastructure.
3+ YOE3+ years customer service or order management experience in manufacturing; strong communication, attention to detail, and proficiency with Microsoft Office and ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Infor Visual ERP
First Bank of Montana: A banking organization providing financial products and customer support services.
High school diploma or equivalent, strong customer service and communication skills, basic computer and office equipment knowledge, attention to detail, and ability to manage deadlines.
Fargo or Badger or Baudette or Clearbrook or Coon Rapids or Greenbush or International Falls or Middle River or Roseau or Thief River Falls
$18-$24/hrOnsiteFull Time
Border Bank: Private regional community bank serving consumers, farmers, and businesses across Minnesota and North Dakota.
High school diploma or equivalent required. Customer service or banking experience preferred, with strong communication, problem-solving, time management, computer, accuracy, and confidentiality skills.
Rexel USAEuronext Paris: RXL: Leading distributor of electrical products and industrial automation solutions.
3+ YOERequires 3+ years of quotation, project management, or customer service experience, high school diploma or GED, communication, analytical, organizational, multitasking, and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Elite Truck: Privately held online retailer of commercial truck and van equipment serving tradespeople and fleets.
2+ YOEHigh school diploma, 2+ years customer service experience, CRM experience, strong communication and problem-solving skills, ability to manage orders/returns/warranty workflows.
Shipfusion: Canadian 3PL fulfillment and e-commerce software provider serving fast-growing direct-to-consumer and omnichannel brands.
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal