172 manager digital customer success jobs at 133 companies in United States
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
1w
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Senior Digital Success Manager
United States
RemoteFull Time
Experience in digital or adoption marketing or digital customer success; cross-functional influence; strong prioritization and project management skills.
email, in-app, AI agents, automation
2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
2mo
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Associate Digital Customer Success Manager
Raleigh or United States or Canada
RemoteFull Time
Bachelor's degree or equivalent experience; 0-2 years relevant experience preferred. Digital engagement, client communications, reporting/dashboard creation, KPI monitoring, and basic consultative/support skills.
3mo
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Customer Success & Digital Account
Jersey City, New Jersey, United States
$95k-$105k/yr OnsiteFull Time
3+ YOERequires 3+ years in digital sales or customer success, account portfolio management, strategic planning, process improvement, sales target achievement, project management, analytics, negotiation, and customer relationship management.
1mo
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Senior Digital Customer Success Manager
Austin or United States
$76k-$129k/yr OnsiteFull Time
5+ YOE5+ years in a CSM role; strong written communication, data-driven decision making, experience with Gainsight/Salesforce; ability to manage many customers, triage risk, and drive renewal outcomes.
Gainsight, Salesforce, Compass
2w
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Digital Customer Success Campaign Manager
United States or Canada
$96k-$134k/yr RemoteFull Time
Experience in digital customer success, lifecycle or growth marketing, operations, or product-led growth in SaaS; customer program ownership, data analysis, campaign writing, cross-functional collaboration, and experimentation skills.
Gainsight, Salesforce, Microsoft Excel, AI, machine learning (ML), natural language processing, predictive analytics
2w
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Digital Success Strategy Manager
United States
$104k-$162k/yr RemoteFull Time
6+ YOERequires 6+ years in customer success or engagement strategy, digital program expertise, AI and automation experience, customer success metrics knowledge, cross-functional leadership, and a bachelor's degree or equivalent experience.
Gainsight, Salesforce
1w
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Digital Program Manager, Customer Success
Nashville or United States
RemoteFull Time
5+ YOERequires 5+ years in Customer Success Operations, Revenue Operations, Sales Operations, lifecycle operations, digital customer success, SaaS program management, or related roles; strong Salesforce.com, analytics, dashboard, BI, and cross-functional program management skills.
Salesforce.com, Salesforce, Snowflake, Tableau, Power BI, Gainsight, ChurnZero, Avoma, Totango, Planhat, Vitally, Catalyst
2w
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Customer Success Manager
United States
RemoteFull Time
3+ YOERequires 3–5 years in customer success, account or project management; 2 years in digital media; spreadsheet and presentation skills; strong communication; bachelor's degree or equivalent.
Microsoft Excel, Google Sheets, Microsoft PowerPoint, Google Slides, Ad Platform APIs, MTA, MMM
3mo
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Customer Success Manager
Austin, Texas, United States
$66k-$75k/yr HybridFull Time
2+ YOE2+ years in a Customer Success, Account Management, or digital CS role at a B2B SaaS company; experience managing a high-volume book; data-driven; strong written communication; comfortable using AI tools.
APIs, JavaScript, Web fundamentals, AI tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
3w
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Customer Success Manager
United States
$54k-$70k/yr RemoteFull Time
3+ YOE3+ years in customer success or related SaaS role, SaaS experience required, strong data analysis, communication, and customer advocacy skills; experience with digital/hybrid engagement and AI tools preferred.
CRM, Zoom, Google Meet
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years in B2B customer success, sales, product or business management, strategic planning, or commercial execution in a digital environment.
CRM, SFDC
1mo
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Associate Customer Success Manager
United States
$90k-$110k/yr RemoteFull Time
2+ YOE2+ years in customer success/account management or digital advertising, experience with e-commerce marketplaces (Amazon/Walmart), strong analytical, organizational, and communication skills.
Amazon, Walmart, TikTok
1w
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
CRM, Salesforce
1w
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a relevant discipline and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC and data experience preferred.
CRM, SFDC
1mo
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Sr. Customer Success Manager
San Francisco, California, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years in B2B SaaS customer success, 2+ years managing a book of business, experience with organic/digital marketing, strong analytical and communication skills, travel ability.
Gainsight, Zoom
2w
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Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
6d
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Senior Customer Success Manager
United States or California or Colorado or District of Columbia or Florida or Georgia or Illinois or Maryland or Massachusetts or New Jersey or New York or Oregon or Pennsylvania or Texas or Utah or Virginia or Washington
$150k-$180k/yr RemoteFull Time
8+ YOERequires 8+ years of enterprise customer success or account management experience, digital marketing experience, strong presentation and communication skills, problem-solving, project management, technical systems, and relationship-building abilities.
Carrot Fertility, Ginger, Gympass, Headspace, One Medical, Rightway, Sofi, Spring Health
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