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19 manager digital customer success jobs at 14 companies in Dublin, CA

1d
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
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1mo
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Sr. Customer Success Manager
San Francisco, California, United States
$90k-$110k/yr OnsiteFull Time
Conductor
Conductor: Enterprise website optimization and intelligence platform for digital marketing.
5+ YOE5+ years in B2B SaaS customer success, 2+ years managing a book of business, experience with organic/digital marketing, strong analytical and communication skills, travel ability.
Gainsight, Zoom
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3w
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Scaled Customer Success Manager
San Francisco, California, United States
$81k-$105k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
3+ YOE3+ years in customer success/account management or digital marketing, experience with scaled/tech-touch models, strong writing, data analysis, and Salesforce proficiency; comfortable with AI and automation.
Salesforce, GenerativeAI
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1w
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Sr. Principal Customer Success Manager
San Francisco, California, United States
$167k-$263k/yr HybridFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
10+ YOE10+ years in customer success, account management, consulting, or enterprise transformation; executive-level enterprise experience; AI and digital transformation expertise; Jira, Confluence, CSP, and stakeholder management skills.
Jira, Confluence, Gainsight, Salesforce, Tableau, MEDDPICC
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3w
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Head of Digital and Scaled Customer Success
San Francisco or Chicago or New York City
$178k-$262k/yr HybridFull Time
Asana
AsanaNYSE: ASAN: Software platform for team project management and workflow automation.
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
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2mo
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Customer Success Manager, Mid-Market
South San Francisco, California, United States
$92k-$125k/yr HybridFull Time
Color Health
Color Health: Provides virtual cancer care and genetic screening solutions.
3+ YOE3+ years customer/client success experience (CSM level), deep understanding of employee benefits/digital health, strong relationship and analytical skills, comfortable using AI and tech to scale, excellent communication and organization.
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1d
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Cursor
Cursor: AI-powered code editor for professional software developers.
Proven leader who has built/scaled digital/tech-touch customer success functions, managed directors/managers, owned health-scoring, activation, retention, GRR/NRR, and partnered cross-functionally on data and AI-enabled engagement.
Slack
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3w
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Senior Client Success Manager
New York City or San Francisco or Seattle
$128k-$145k/yr HybridFull Time
Maven Clinic
Maven Clinic: Virtual clinic providing women's and family healthcare services.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
Salesforce, Looker, Microsoft Office
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4w
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Cursor
Cursor: AI-native code editor for software development.
Proven experience building and scaling digital/tech-touch customer success functions, hiring and managing leaders, data-driven health-scoring and PLG expansion, and working with developer-focused products.
Slack
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3w
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Customer Growth Manager
New York City or San Francisco or Los Angeles or Chicago or Dallas or London
$80k-$110k/yr HybridFull Time
Nextdoor
NextdoorNYSE: NXDR: Hyperlocal social networking platform for neighborhood communication and services.
4+ YOE4+ years in digital advertising, sales, account management, or customer success; CRM experience (Salesforce or similar); consultative selling, presentation, and SMB experience; strong organization and communication skills.
Claude, Gemini, ChatGPT, Glean, Salesforce, LinkedIn, Pathmatics
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2d
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Account Manager, Digital
United States or Sunnyvale
$93k-$113k/yr RemoteFull Time
Watts Water Technologies
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
3+ YOEBachelor's degree or equivalent and 3–7 years in account management, customer success, sales, business development, or related customer-facing work; requires retention, expansion, data analysis, and cross-functional collaboration experience.
CRM, IoT
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2mo
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AI Solutions Manager, Digital Native
San Francisco or New York City or United States
$140k-$175k/yr RemoteFull Time
Arize AI
Arize AI: Platform for monitoring and evaluating artificial intelligence models.
2+ YOE2+ years as a SaaS Customer Success Manager, proven expansion/upsell revenue experience, ability to demo technical products, strong communication and organizational skills, customer-first self-starter; Bay Area-based required.
Arize AX, CRM
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4w
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Sr. Client Manager
New York City or Lafayette or Chicago
$70k-$100k/yr HybridFull Time
Recruitics
Recruitics: Provider of recruitment marketing software and advertising services.
3+ YOE3+ years client success/HR tech or related experience; enterprise client management; recruitment marketing, analytics, and HR technology knowledge; experience with digital advertising, tracking, and BI tools; strong communication and analytical skills.
Google Ads, Meta Ads Manager, Looker, Tableau, Power BI, APIs
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3mo
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Client Services Manager (Agency Relationships)
San Francisco or New York or Los Angeles
$80k-$110k/yr HybridFull Time
Tatari
Tatari: A platform for buying and measuring TV advertising campaigns.
2+ YOEBachelor's degree preferred; 2+ years in post-sales account management or client success; strong data storytelling; knowledge of linear and streaming TV; comfortable cross-functional collaboration; AI-enabled process improvement; beneficial: digital marketing, programmatic buying, advanced Excel, data visualization.
Excel, Data Visualization, Programmatic Buying
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4w
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Sr. Account Manager
San Francisco, California, United States
$120k-$135k/yr HybridFull Time
Conductor
Conductor: Enterprise website optimization and intelligence platform for digital marketing.
8+ YOE8+ years in B2B account management/sales/customer success in enterprise SaaS; experience with Salesforce/CRM, digital marketing/SEO, account planning, negotiation, and cross-functional collaboration; willingness to travel ~10%.
Salesforce, Microsoft Office, G Suite
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4w
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Accounts Payable Specialist
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yr HybridFull Time
Everflow
Everflow: SaaS platform for managing and scaling partner marketing programs.
3+ YOE3+ years digital advertising experience, BA/BS preferred, strong analytical and product sense, familiarity with payment processing, experience with project management/customer success tools, excellent English.
Everflow Pay, Tipalti, Veem
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4w
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Accounts Payable Specialist
Oakland or Costa Mesa or Los Angeles or Miami or Tampa or Orlando or New York City
$65k-$70k/yr HybridFull Time
Everflow
Everflow: SaaS platform for managing and scaling partner marketing programs.
3+ YOE3+ years digital advertising or related experience, BA/BS preferred, strong analytic and product sense, experience with payments a plus, familiarity with project management and customer success tools, high English proficiency.
Everflow Pay, Tipalti, Veem
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4w
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Accounts Payable Specialist
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yr HybridFull Time
Everflow
Everflow: SaaS platform for managing and scaling partner marketing programs.
3+ YOE3+ years digital advertising experience, strong analytical and product sense, familiarity with payment processing and customer success/project tools, BA/BS preferred, ability to manage client relationships and payments.
Everflow Pay, Tipalti, Veem
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