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7 manager digital customer success jobs at 5 companies in Frederick, MD

2w
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Customer Success Manager – Digital (Marketing & Commerce) Clouds
Washington or Chicago or New York City or Atlanta or Indianapolis
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success/SaaS experience supporting Marketing/Commerce customers; Marketing Cloud certifications or Commerce Cloud training; strong communication, consulting, and stakeholder management skills.
Journey Builder, Commerce Promotions, Marketing Cloud, Data Cloud, Forecasting, Pipeline Inspection
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4w
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
Emmes
Emmes: Full-service clinical research organization supporting biopharmaceutical and public health.
7+ YOEBachelor's degree or 7–10 years' experience in ophthalmology/clinical research, customer success experience, eClinical/digital health familiarity, strong communication and stakeholder management, Salesforce/CRM experience preferred.
Acuvera Suite, Salesforce
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4w
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
Emmes
Emmes: Provides full-service clinical research and technology-enabled development solutions.
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
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1mo
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Digital Account Manager
Linthicum Heights or United States
RemoteFull Time
CyberMaxx
CyberMaxx: Provides managed detection and response cybersecurity services to organizations.
Experience in account management or customer success; strong communication, organization, and problem-solving; renewal, retention, and expansion experience preferred; BA/BS preferred.
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1d
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Digital Ecosystem Engagement Lead
Springfield or St. Louis
$130k-$190k/yr OnsiteFull Time
Modern Technology Solutions, Inc.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
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1d
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Digital Ecosystem Engagement Lead
Springfield or St. Louis
$130k-$190k/yr HybridFull Time
Modern Technology Solutions
Modern Technology Solutions: A technology solutions supporting defense and intelligence missions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; U.S. citizenship and active TS/SCI clearance required.
Confluence, Jira, Agile, Scrum
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14h
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Program Coordinator
College Park or North America
FieldFull Time
Obvio
Obvio: AI-powered solar cameras for automated traffic safety and enforcement.
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
CRM, case management systems
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