13 manager digital customer success jobs at 11 companies in Markham, IL

2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
2mo
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Technical Customer Success Manager
Chicago or United States
$120k-$160k/yr RemoteFull Time
Inriver
Inriver: Swedish B2B software providing AI-powered product information management for brands, manufacturers, and retailers.
3+ YOEBachelor's degree preferred, 3+ years in customer success or related SaaS roles; strong knowledge of PIM, APIs, integrations, digital commerce; excellent communication, analytical and consultative skills.
Inriver, Product Information Management (PIM), APIs, SaaS
1mo
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Head of Digital and Scaled Customer Success
San Francisco or Chicago or New York City
$178k-$262k/yr HybridFull Time
Asana
AsanaNYSE: ASAN: Platform for human and AI collaboration for teams.
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
3w
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Manager, Client Success
Chicago, Illinois, United States
$100k-$130k/yr HybridFull Time
Nexxen
NexxenNasdaq Global Market: NEXN: Public Israeli ad-tech providing DSP, SSP, data, and CTV solutions for brands, agencies, publishers, and broadcasters.
5+ YOE2+ MgmtRequires 5+ years in advertising, ad tech, or digital media; 2+ years managing teams; strategic account and campaign budget experience; programmatic advertising, CTV, and digital media expertise.
CTV
3w
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Client Success Manager
New York City or Chicago or Irving
$48k-$58k/yr HybridFull Time
Nexstar Media Group
Nexstar Media GroupNASDAQ: NXST: Largest local broadcast television operator in the United States.
1+ YOEBachelor’s degree or equivalent experience and 1+ year in account or campaign management, media planning or buying, or digital media execution; requires digital media experience, communication, organization, and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint
1mo
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Client Success Manager I (Chicago-based)
Chicago, Illinois, United States
$60k/yr HybridFull Time
seoClarity
seoClarity: Private enterprise SEO and AEO platform helping brands and agencies improve visibility across traditional and AI search.
2+ YOEBachelor's degree, 2+ years in client success/account management (SaaS preferred). Strong relationship, data, and strategic skills; familiarity with SEO, digital marketing, and AI/LLMs.
seoClarity, CRM, LLMs
1w
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Sr. Client Success Manager - Activation (P3775)
Cincinnati or Chicago
$75k-$110k/yr OnsiteFull Time
84.51°
84.51°: Retail data science, insights and media creating personalized shopper experiences.
4+ YOEBachelor’s degree and 4–5+ years in media, incentives, account management, business development, or digital marketing; requires strategic thinking, client communication, campaign management, storytelling, and project management.
Kroger Precision Marketing, 84.51° Insights, Kroger Plus
2mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
Verizon
VerizonNYSE: VZ: Leading global provider of telecommunications and technology services.
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
Verizon
VerizonNYSE: VZ: Leading global provider of telecommunications and technology services.
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Customer Growth Manager
New York City or San Francisco or Los Angeles or Chicago or Dallas or London
$80k-$110k/yr HybridFull Time
Nextdoor
NextdoorNYSE: NXDR: Public neighborhood social-networking connecting neighbors, businesses, publishers, and public agencies through local information and advertising.
4+ YOE4+ years in digital advertising, sales, account management, or customer success; CRM experience (Salesforce or similar); consultative selling, presentation, and SMB experience; strong organization and communication skills.
Claude, Gemini, ChatGPT, Glean, Salesforce, LinkedIn, Pathmatics
3w
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Client Success Associate (Chicago-based ONLY)
Chicago, Illinois, United States
$50k-$55k/yr HybridFull Time
seoClarity
seoClarity: Private enterprise SEO and AEO platform helping brands and agencies improve visibility across traditional and AI search.
1+ YOE1+ year client-facing experience preferred; strong presentation, analytical, communication, organization, problem-solving, and time-management skills; proficiency with Microsoft Office and interest in SaaS, digital marketing, analytics, or SEO.
Microsoft Office, Google, AI Overviews
1mo
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Sr. Client Manager
New York City or Lafayette or Chicago
$70k-$100k/yr HybridFull Time
Recruitics
Recruitics: Data-powered recruitment marketing platform helping leading brands attract and hire talent.
3+ YOE3+ years client success/HR tech or related experience; enterprise client management; recruitment marketing, analytics, and HR technology knowledge; experience with digital advertising, tracking, and BI tools; strong communication and analytical skills.
Google Ads, Meta Ads Manager, Looker, Tableau, Power BI, APIs
1mo
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Strategic Account Manager, Partnerships
Chicago or New York City
RemoteFull Time
Milu Health
Milu Health: Digital healthcare provider using data, AI, pharmacists, and nurses to help employees access better, more affordable care.
2+ YOE2+ years preferred in employee benefits, digital health, TPAs, or healthcare consulting; experience in account or customer success; strong communication, project management, and cross-functional collaboration skills.
HubSpot, Salesforce