31 manager it operations jobs at 27 companies in Needham, MA

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IT Operations & Security Manager
Boston, Massachusetts, United States
$110k-$135k/yr HybridFull Time
envelio
envelio: Software to help utilities digitize and automate power grids.
4+ YOE4+ years in information security or IT operations, SOC 2/ISO 27001 experience, MDM and identity management experience, Microsoft 365/Entra ID/Intune administration, strong communication and process-building skills.
SOC 2, ISO 27001, Mobile Device Management (MDM), Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Intune
2w
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Director, IT Business Operations
Boston, Massachusetts, United States
$131k-$190k/yr HybridFull Time
Northeastern University
Northeastern University: Global research university offering experiential learning and degree programs.
10+ YOE5+ Mgmt10+ years in IT business operations or IT governance with 5+ years leadership, bachelor’s degree, TBM and vendor management experience, strong financial planning, analytics, program management, and stakeholder communication skills.
Technology Business Management (TBM), ITIL
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Manager, IT Infrastructure & Operations
Cambridge, Massachusetts, United States
$129k-$145k/yr HybridFull Time
Amylyx Pharmaceuticals
Amylyx PharmaceuticalsNASDAQ: AMLX: Develops treatments for neurodegenerative diseases and endocrine conditions.
5+ YOE5+ years technical support experience (or 8+ years without degree), 3+ years supporting pharma/clinical research, Azure/Entra ID and Office 365 knowledge, experience with Windows/macOS/iOS/Android, strong communication and on-call availability.
Azure/Entra ID, Office 365, Windows, macOS, iOS, iPadOS, Android, SharePoint Online
1w
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Senior IT Operations Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Black Kite
Black Kite: Provides third-party cyber risk intelligence and security ratings.
5+ YOE5+ years IT operations/service delivery experience, vendor and asset lifecycle management, hands-on administration of identity/MDM and collaboration tools, ITSM fundamentals, automation and provisioning experience.
Slack, Zoom, Asana, Neat, Microsoft 365, Claude Enterprise, ChatGPT Enterprise, JumpCloud, Okta, Jamf, Intune, n8n, Python, PowerShell
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Director, IT Operations & Security
Atlanta or New York City or Boston or Washington
$140k-$160k/yr HybridFull Time
Year Up United
Year Up United: Provides job training and corporate internships for young adults
10+ YOE5+ Mgmt10+ years IT infrastructure/operations experience with 5+ years in senior IT leadership; MSP contract and vendor management; ServiceNow ownership; cloud (AWS/Azure), identity (Okta/Active Directory); AI/automation experience; team leadership.
ServiceNow, AWS, Azure, Okta, Active Directory, Intune, Jamf
2w
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Senior IT Operations Specialist
Boston, Massachusetts, United States
$90k-$105k/yr OnsiteFull Time
Black Kite
Black Kite: AI-native platform for third-party cyber risk management.
5+ YOE5+ years IT operations experience, frontline support, vendor and contract management, identity/MDM and Microsoft 365 administration, ITSM fundamentals, automation and provisioning, procurement and asset lifecycle, familiarity with governance (SOC 2/ISO 27001).
Slack, Zoom, Asana, Neat, Microsoft Office 365, Claude Enterprise, ChatGPT Enterprise, JumpCloud, Okta, Jamf, Intune, Suptask, n8n, Python, PowerShell
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Director, IT Operations
Berkeley or Somerville or Weirton
$200k-$294k/yr HybridFull Time
Form Energy
Form Energy: Developing multi-day batteries for grid-scale energy storage.
10+ YOE5+ Mgmt10+ years in IT with 5+ years leading IT operations/infrastructure across multiple sites; operational maturity in identity, endpoint, network, and Microsoft 365/Azure; ITSM/ITIL practices and experience producing audit-ready ITGC evidence.
Microsoft 365, Azure, Google Workspace, Entra ID, Active Directory, MFA, SCIM, SSO, MDM, Windows, macOS
2w
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IT Manager
Lisbon or Paris or New York City or Boston
HybridFull Time
Dashlane
Dashlane: Digital password management and credential security software.
7+ YOE3+ Mgmt7+ years IT operations experience with 3+ years managing teams; hands-on with Azure, Google Workspace, MDM, SaaS provisioning; experience with GitLab and AI-driven automation; fluent English.
Azure, Terraform, Entra, Intune, Jamf, GitLab, Google Workspace, SSO, SCIM
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IT Product Manager - Heating Operations
Lawrence, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
Haffner's
Haffner's: Operates gas stations and provides home heating fuel services.
7+ YOE7+ years in IT/applications, bachelor\u0002s or equivalent, product or application management experience, ERP and SQL proficiency, BI/ reporting experience, vendor management, strong communication.
CarGas Energy ERP, PDI, Bluecow, ADD Systems, SQL, Targit, Python
3w
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Production Support and IT Operations Lead
Canton, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience in production support/IT operations in healthcare, deep ITIL knowledge, incident and SLA governance, stakeholder communication, and service improvement.
ITIL
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Associate Director, IT Business Relationship Management - Operations
Boston, Massachusetts, United States
$184k-$217k/yr HybridFull Time
Foundation Medicine
Foundation Medicine: Molecular profiling for personalized cancer treatment and research.
8+ YOE4+ MgmtBachelor's degree in IT/CS/Engineering/Life Sciences required; 8+ years in IT/digital/operations technology in regulated industries, 4+ years management; experience with LIMS, process automation, sample management, ITIL, cloud platforms (AWS/Azure).
LIMS, Thermo Fisher SampleManager, LabWare, LabVantage, ERP, AWS, Azure, ITIL
2w
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IT Security Manager, Authentication & Authorization
Windsor or Boston or Atlanta or Minneapolis or Charleston
$114k-$170k/yr RemoteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
Experience managing technical teams and IAM/authentication/web security; strong stakeholder and process leadership; experience implementing intake/workflow, SLAs, and operational reporting.
IBM Verify Identity Access (ISVA / WebSEAL), IBM DataPower, Keycloak, Okta, PingFederate, Azure Entra, ServiceNow
4d
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Associate Director, IT Contracts & Business Operations
San Francisco or Boston or Indianapolis or United States
$146k-$213k/yr HybridFull Time
Eli Lilly and Company
Eli Lilly and CompanyNYSE: LLY: Researches and manufactures medicines for human health.
6+ YOEBachelor's degree required;6+ years IT contract negotiation experience in biotech/pharma;authorized to work in US;experience negotiating complex IT, SaaS, data and AI agreements;ability to influence senior stakeholders.
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Senior Director - IT Infrastructure
Waltham, Massachusetts, United States
$208k-$221k/yr OnsiteFull Time
Benchmark Senior Living
Benchmark Senior Living: Operates senior living communities providing personalized care and housing.
10+ YOE3+ Mgmt10+ years in IT infrastructure and operations with 3+ years in senior leadership; experience with on‑prem, hybrid and cloud (Azure/AWS); service desk/ITSM ownership; vendor and budget management; bachelor's or equivalent.
Azure, AWS, VMware, Hyper-V, Entra ID, Active Directory, Intune, MDM, MFA, PAM, ServiceNow, SD-WAN, LAN/WAN, VPN, SAN, NAS
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Senior IT Engineer (AI)
Atlanta or Austin or Boston or Chicago or Denver or San Francisco or New York or London or Lisbon or United States or United Kingdom
RemoteFull Time
Iterable
Iterable: AI-powered customer engagement and cross-channel marketing automation platform.
Experience building integrations and automations, API and cloud proficiency (GCP), AI implementation experience, strong technical communication, and operational infrastructure skills (Terraform, DNS, certificate management).
Salesforce, Snowflake, ADP, Gemini Enterprise, GCP, Terraform, Model Context Protocol (MCP)
1w
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IT Audit, Cybersecurity & Risk Director
Tewksbury, Massachusetts, United States
$212k-$359k/yr HybridFull Time
Baker Tilly
Baker Tilly: Provides audit, tax, and consulting services to business clients.
12+ YOECISSP/CISA/CPA required, 12+ years cybersecurity consulting experience, knowledge of NIST CSF/ISO 27001/2/PCI DSS, penetration testing review, excellent communication and leadership skills.
NIST CSF, ISO 27001/2, PCI DSS, penetration testing, vulnerability scanning
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Audit Director (IT) - Technology Operations Directorate
Woburn or Bethesda or Arlington
$154k-$197k/yr OnsiteFull Time
USPS Office of Inspector General
USPS Office of Inspector General: Conducts independent audits and investigations of the Postal Service.
5+ YOE2+ Mgmt5+ years professional technical auditing experience, 2+ years leading teams/projects, 1+ year supervisory experience (GS-14 equivalent), degree in auditing or related field or equivalent experience, and technical audit certifications (CISA/CISSP/CISM) preferred.
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Director of IT Applications (On Campus)
Lowell, Massachusetts, United States
OnsiteFull Time
Middlesex Community College
Middlesex Community College: Public community college offering associate degrees and certificate programs.
Responsible for directing and managing IT applications staff and operations under the Chief Information Officer.
1mo
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 IT Support-Tier I Technician - Herb Chambers
Boston or Brookline
$30-$35/hr OnsiteFull Time
Asbury Automotive Group
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
5+ YOE5+ years IT help desk experience; strong troubleshooting, communication, and time management skills; working knowledge of ITIL v3 and MS operating systems; Cisco Call Manager experience a plus.
Cisco Call Manager, ITSM, ITIL v3, Clicklane
2mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
Wave Life Sciences
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365