9 manager scaled customer success jobs at 8 companies in Berkeley, IL
1w
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Manager, Scaled Customer Success
Chicago, Illinois, United States
$160k-$220k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years relevant experience (or equivalent),6+ years in Customer Success,2+ years managerial experience,experience with scaled/pooled CS,strong communication,analytical and coaching skills; Okta experience a plus.
Okta
4d
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
2w
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Head of Digital and Scaled Customer Success
San Francisco or Chicago or New York City
$178k-$262k/yr HybridFull Time
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
1mo
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Law Schools Founding CSM
Chicago, Illinois, United States
$140k-$160k/yr HybridFull Time
3+ YOE3+ years in customer success or account management in SaaS/legal tech preferred; strong trainer and presenter; experience building playbooks and scaled tech-touch CS programs; comfortable across time zones.
3d
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
2mo
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Team Lead - Account Management, Scaled
Chicago, Illinois, United States
$130k-$170k/yr HybridFull Time
5+ YOE5+ years in B2B account management/customer success/sales, commercial target ownership, team leadership/mentoring, strong negotiation and communication skills, interest in digital payments and API-driven products.
Gainsight, Salesforce
1w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
5d
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SVP, Partner Experience
Chicago, Illinois, United States
OnsiteFull Time
20+ YOERequires 20+ years of progressive customer experience, client success, or service delivery leadership in a technology-focused B2B organization, with CX scaling, service packaging, pricing, P&L, and executive communication experience.
Pathfinder, NPS