Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY: Cloud-based ERP and CAD/CAM software provider for custom woodworking and architectural millwork manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform helping mid-market and enterprise operations teams understand and improve work.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
Luxury Presence: Real estate growth platform providing branded websites, marketing tools, and CRM software to agents, teams, and brokerages.
8+ YOE3+ MgmtRequires 8+ years in client success or account management, including 3+ years managing managers, retention and expansion ownership, SaaS team-scaling experience, and experience building health scoring, segmentation, playbooks, and forecasting.
United States or Columbus or Austin or San Francisco or New York City or Canada or Quebec
$128k-$177k/yrRemoteFull Time
UpstartNasdaq: UPST: Public AI lending marketplace connecting consumers with banks and credit unions for personal, auto, and home-equity loans.
4+ YOE4+ MgmtBachelor’s degree or equivalent experience; 4+ years leading customer support, experience, servicing, or related operations; experience managing managers, scaled multi-channel operations, outsourced vendors, and regulated performance programs.
INNERGY: Cloud-based ERP and CAD/CAM software provider for custom woodworking and architectural millwork manufacturers.
8+ YOERequires 8+ years in customer or product enablement, success, services, product management, marketing, or related fields; experience scaling B2B SaaS or ERP programs, learning content, analytics, and cross-functional leadership.
ERP, B2B SaaS, Learning Management Systems (LMS), AI