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272 manager technical services jobs at 195 companies in Massachusetts

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Technical Infrastructure Program Manager, Robotics Technical Services Retrofits
North Reading, Massachusetts, United States
$127k-$172k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years technical infrastructure management; BS in mechanical/electrical engineering or equivalent; strong analytical, detail, and communication skills.
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3w
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Director of Information & Technical Services
Cambridge, Massachusetts, United States
HybridFull Time
Harvard University
Harvard University: Provides higher education and conducts advanced academic research.
5+ YOE3+ MgmtMaster's in library and information science (ALA-accredited) or related; 5+ years technical services experience in academic libraries; 3+ years managing librarians/staff; budget management and systems experience.
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3w
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
Axis Communications
Axis Communications: Provides network video surveillance and physical security solutions.
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
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3w
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Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
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4w
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Senior Manager, Technical Account Management
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Oregon or New Hampshire or Washington, D.C. or South Carolina
$159k-$239k/yr HybridFull Time
Relativity
Relativity: AI-powered platform for legal discovery and data intelligence.
Manage and coach Technical Account Managers, ensure service quality and capacity planning, troubleshoot complex technical issues (SQL, Windows, Azure), and drive TAM KPIs and customer outcomes.
Relativity, SQL, Windows, Microsoft Azure
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2w
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Technical Account Manager
Massachusetts or United States
$85k-$110k/yr RemoteFull Time
Redpoint Global
Redpoint Global: Customer data platform and marketing engagement orchestration software provider.
2+ YOE2–5 years in customer-facing technical roles, BS in CS/IS or equivalent, customer success/support or professional services experience, account/project management and troubleshooting skills, experience with Windows and Linux.
Snowflake, Redpoint Data Management, Azure Data Factory, Fivetran, Matillion, Alteryx, Informatica, Microsoft Azure, AWS, Google Cloud, MS Windows, Linux
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3w
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Technical Account Manager
Massachusetts or Florida or North Carolina or Maryland
HybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
4+ YOE4+ years in client-facing technical or professional services roles; strong Linux, messaging, networking knowledge; experience with SMTP, MySQL, Windows/Active Directory/Exchange; excellent communication and customer-service skills.
Linux, SMTP, MySQL, Windows, Microsoft Active Directory, Microsoft Exchange
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4w
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Technical Account Manager
Chicago or New York City or Boston
$97k-$120k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Box, SQL, MDM Solutions, SAML, OAUTH
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3w
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Technical Account Manager (TAM)
Boston or New York
RemoteFull Time
AtScale
AtScale: Provides a universal semantic layer platform for data and AI.
7+ YOE7+ years in technical account management or solutions architecture with deep knowledge of Snowflake, Databricks, and BigQuery; post-sales technical ownership, deployments, migrations, escalation management, and East Coast (ET) availability.
Snowflake, Databricks, Google BigQuery
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1mo
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Technical Account Manager - DACH
Munich or London or Boston
HybridFull Time
Perk
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
REST APIs, webhooks, SCIM, SAP, NetSuite, Workday
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3w
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Technical Success Manager
Boston, Massachusetts, United States
$92k-$115k/yr HybridFull Time
Snyk
Snyk: Developer security platform to find and fix software vulnerabilities
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
GitHub, Jira, Jenkins, VS Code
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1w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
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Manager, Technical Account Management- Remote
Arizona or Arkansas or California or Connecticut or Florida or Georgia or Idaho or Illinois or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Seattle or Washington, D.C. or Wisconsin
$146k-$220k/yr RemoteFull Time
Highspot
Highspot: Software for managing sales content, training, and buyer engagement.
8+ YOE4+ MgmtSenior leader with 8+ years in technical account management or similar, 4+ years managing technical/customer-facing teams in SaaS; experience with enterprise customers, CRM/SSO/REST APIs, analytics, and AI-driven features.
CRM, SSO, SAML, OIDC, SCIM, REST APIs, MCPs
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2w
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Technical Account Manager
Boston, Massachusetts, United States
$160k-$200k/yr HybridFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
Senior technical customer-facing role requiring DevOps/cloud background, hands-on integrations and troubleshooting, strong communication, presentation skills, and experience with monitoring/observability markets.
Java, Go, Python
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2w
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Senior Staff Technical Delivery Manager - Payments and Financial Services Engineering
San Jose or Draper or New York City or Seattle or Austin or Houston or Los Angeles County or Massachusetts or Utah or Florida or North Carolina or United States
$187k-$233k/yr HybridFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
6+ YOE6+ years in technical program management or software engineering, systems-level technical acumen, strong communication, OKR experience, program delivery across agile/hybrid models, experience with payment infrastructure preferred.
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5d
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Technical Account Manager Lead AMER
Boston or New York
OnsiteFull Time
Talon.One
Talon.One: Enterprise platform for managing loyalty and promotional incentive programs.
Proven leadership of 10+ people, technical account management experience, strong API and integration knowledge (REST, SOAP, OAuth, JSON/XML), hands-on mentorship and escalation management.
REST, SOAP, OAuth, JSON/XML, Postman, Swagger (OpenAPI), Workato, Mulesoft, Zapier
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1mo
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Senior Technical Success Manager III - Strategic
Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Minneapolis or New Haven or New York or Philadelphia or Raleigh or St Louis
$194k-$291k/yr HybridFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
7+ YOE7+ years in Customer Success/Technical Account Management in B2B SaaS, 3+ years leading enterprise deployments, 2+ years managing a portfolio of strategic accounts; strong technical fluency with Amplitude, project management, business acumen, and executive communication.
Amplitude
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1mo
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Technical Account Manager (Remote US)
United States or California or Massachusetts or Virginia or New York City or New Jersey or Florida or Texas or Pennsylvania or Connecticut or Berlin or Germany or Europe
RemoteFull Time
n8n: Open-source workflow automation and AI orchestration platform.
Proven TAM/Solutions Architecture or SRE experience; deep knowledge of cloud infrastructure, distributed systems, APIs and integrations; production troubleshooting; strong technical communication and stakeholder management; DevOps experience (Docker, Kubernetes).
Docker, Kubernetes, n8n, Zapier, Make, Node-RED, GitHub
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2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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3w
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Product Manager - Radium Services
Burlington, Massachusetts, United States
$100k-$150k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
5+ YOEBachelor's degree required; 5+ years in product management, strategic marketing, or related technical industries; experience with customer discovery, cross-functional coordination, and product roadmaps; technical learning agility; familiarity with radiological/nuclear regulations preferred.
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