ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
Talent development expertise in learning design, program implementation, communication, project management, analytics, and stakeholder partnership; intermediate-to-advanced Excel and Power BI skills; bachelor's degree preferred.
Microsoft Excel, Microsoft Power BI, WebEx, Microsoft PowerPoint, Medallia, Hogan, Korn Ferry
Lotte Hotels & Resorts: Managing and operating a global chain of luxury hotels.
1+ YOE1+ years progressive housekeeping leadership preferred; experience managing 25+ staff, PMS/housekeeping systems knowledge, strong coaching and conflict-resolution skills, ability to work flexible schedule and maintain brand standards.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrRemoteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Digital Client Experience (CX) Lead - Wealth Management
Chicago, Illinois, United States
$115k-$195k/yrOnsiteFull Time
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
10+ YOEBachelor’s degree in business, marketing, finance, or related field; 10+ years in customer experience or client strategy within financial services; CX transformation, wealth management, CRM, and CX platform expertise.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Analyst, Voice of Customer (VOC) & Retail Experience
Deerfield, Illinois, United States
$63k-$101k/yrOnsiteFull Time
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
3+ YOE3+ years retail or mail pharmacy experience, ability to elicit and document requirements, experience with requirements specification methods (JAD/RAD, use cases, process flows), strong written/verbal communication and presentation skills; VOC, survey and text-analytics experience preferred.
Medallia, Qualtrics, InMoment, Forsta, Microsoft Excel