153 medallia jobs at 79 companies in United States
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Medallia Administrator & Developer
McLean, Virginia, United States
$120k-$160k/yrOnsiteFull Time
Steampunk: Federal digital transformation and consulting services provider.
5+ YOEBachelor's degree and 5+ years experience administering/configuring Medallia or similar CX platforms; survey, workflow, dashboard, integration, API experience; eligible for government clearance.
Steampunk: Design-led federal technology consulting and innovation services firm.
5+ YOEBachelor's degree and 5+ years experience administering Medallia or comparable CX platforms, developing surveys/workflows/dashboards, building integrations/APIs, and supporting SaaS platforms; eligible for government clearance.
Medallia: Provides cloud-based software for experience management and analytics.
Apply statistical and analytical methods to large structured and unstructured datasets; familiarity with R/RStudio, Jupyter Notebooks, BigQuery, Kubeflow, SQL (Python a plus); generative AI use; Bachelor's in a quantitative field or equivalent experience.
Medallia: Provides enterprise experience management and customer feedback software.
Bachelor's in a quantitative field (or equivalent experience); experience applying statistical/analytical techniques to business problems; familiarity with regression, testing, segmentation, forecasting, machine learning; experience with R/RStudio, Jupyter, BigQuery, Kubeflow, SQL; generative AI use and strong communication.
R/RStudio, Jupyter Notebooks, BigQuery, Kubeflow, SQL, Python, Medallia, Generative AI
Acuity: Provides property and casualty insurance for individuals and businesses.
2+ YOE2+ years in VOC, survey operations, or CX; experience with Qualtrics/Medallia; survey implementation, reporting, and dashboard support; Bachelor's preferred.
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
2+ YOE2+ years of experience with a Bachelor’s or higher; strong Excel, Dynamics CRM, and Medallia; data analysis and reporting skills; ability to translate questions into analytics.
Microsoft Excel, Power BI, Microsoft Dynamics CRM, Medallia, ChatGPT, Copilot
Octapharma: Manufacturer of human protein therapies from plasma.
8+ YOEBachelor's degree, 8+ years in audience insights/segmentation/analytics, expertise with XM platforms (Qualtrics, Medallia), strong analytical and cross-functional influence skills.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
6+ YOELead voice of customer programs; manage NPS/CSAT; analyze data; partner with analytics; 6-8 years in customer research; experience with Medallia/Qualtrics; strong PM.
Medallia, Qualtrics, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, XD, Figma, Canva
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
10+ YOE10+ years in enterprise operations/product ownership with change management and release coordination; experience with Salesforce, Microsoft Dynamics, Medallia; strong stakeholder influence and vendor management skills.
Purpose Brands: Operates and manages a portfolio of global fitness franchise brands.
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
6+ YOEBachelor's degree in business/analytics, 6+ years in analytics or customer insights, experience with customer lifecycle metrics, familiarity with VOC platforms (Qualtrics, Medallia) preferred, strong analytical and communication skills.
NRG EnergyNYSE: NRG: Integrated energy and home services provider.
3+ YOE3+ years in survey operations or CX/platform management; enterprise survey platform proficiency (Qualtrics/Medallia/etc.); data file and integration experience; strong communication and project management skills.
Qualtrics, Medallia, Forsta, InMoment, Snowflake, Microsoft SharePoint, Microsoft Teams, Asana, HeyMarvin, Dovetail, SQL
Director of Brand, Communications and Marketing Operations
Enumclaw, Washington, United States
$100k-$130k/yrHybridFull Time
Crystal Mountain Resort: Operates a mountain resort providing skiing, lodging, and dining.
10+ YOE5+ MgmtBachelor's in marketing/communications, 10+ years marketing or advertising experience, 5+ years management experience, advanced Microsoft Office skills, Asana, PowerBI, Medallia familiarity, strategic brand and campaign leadership.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Asana, PowerBI, Medallia
Justworks: HR, payroll, and benefits platform for small businesses
7+ YOE7+ years in customer insights/CX strategy or VoC programs; proven cross-functional influence; experience with Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau; strong communication and storytelling.
Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau, ICP server
Omni Hotels & Resorts: Operates luxury hotels, resorts, and golf courses globally.
2+ YOEMinimum 2 years culinary management experience, Serve Safe food manager certification, proficiency with Microsoft Word and Excel, Delphi, Kronos, Birch Street, and Medallia; flexible to work nights, weekends, and holidays.
Microsoft Word, Microsoft Excel, Delphi, Kronos, Birch Street, Medallia
Percepta: Provides customer experience and business services for automotive brands.
10+ YOEBachelor's or equivalent, 10+ years in enterprise operations/product ownership/system governance, experience with large-scale system changes, Salesforce/Microsoft Dynamics/Medallia experience, strong change management and stakeholder influence.
Frontier Hospitality Group: Operates and manages various hotel and lodging properties.
5+ YOE5+ years hotel management experience, ability to supervise up to 50 employees, flexible availability including nights/weekends/on-call, valid driver's license, proficiency with Microsoft Office and Medallia, strong analytical and leadership skills.
15+ YOE10+ Mgmt15+ years hotel operations experience and 10+ years leadership, bachelor’s degree or equivalent, strong analytics and relationship skills, proficiency with Microsoft Office and tools like CoSTAR, Medallia, Tableau, Salesforce, and ~70% regional travel.
Microsoft Office, CoSTAR, Medallia, Salesforce, Tableau