153 medallia jobs at 79 companies in United States

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Medallia Administrator & Developer
McLean, Virginia, United States
$120k-$160k/yr OnsiteFull Time
Steampunk
Steampunk: Federal digital transformation and consulting services provider.
5+ YOEBachelor's degree and 5+ years experience administering/configuring Medallia or similar CX platforms; survey, workflow, dashboard, integration, API experience; eligible for government clearance.
Medallia, APIs, Agile, DevSecOps
4d
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Medallia Administrator & Developer
McLean, Virginia, United States
OnsiteFull Time
Steampunk
Steampunk: Design-led federal technology consulting and innovation services firm.
5+ YOEBachelor's degree and 5+ years experience administering Medallia or comparable CX platforms, developing surveys/workflows/dashboards, building integrations/APIs, and supporting SaaS platforms; eligible for government clearance.
Medallia, APIs, Agile, DevSecOps
1mo
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Medallia Strategy Analytics, Analyst
McLean, Virginia, United States
$71k-$114k/yr OnsiteFull Time
Medallia
Medallia: Provides cloud-based software for experience management and analytics.
Apply statistical and analytical methods to large structured and unstructured datasets; familiarity with R/RStudio, Jupyter Notebooks, BigQuery, Kubeflow, SQL (Python a plus); generative AI use; Bachelor's in a quantitative field or equivalent experience.
R/RStudio, Jupyter Notebooks, BigQuery, Kubeflow, SQL, Python, Medallia, Generative AI tools
1mo
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Medallia Strategy Analytics, Analyst
McLean, Virginia, United States
$71k-$114k/yr OnsiteFull Time
Medallia
Medallia: Provides enterprise experience management and customer feedback software.
Bachelor's in a quantitative field (or equivalent experience); experience applying statistical/analytical techniques to business problems; familiarity with regression, testing, segmentation, forecasting, machine learning; experience with R/RStudio, Jupyter, BigQuery, Kubeflow, SQL; generative AI use and strong communication.
R/RStudio, Jupyter Notebooks, BigQuery, Kubeflow, SQL, Python, Medallia, Generative AI
1d
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Voice of Customer Specialist
United States or Sheboygan
$72k-$92k/yr RemoteFull Time
Acuity
Acuity: Provides property and casualty insurance for individuals and businesses.
2+ YOE2+ years in VOC, survey operations, or CX; experience with Qualtrics/Medallia; survey implementation, reporting, and dashboard support; Bachelor's preferred.
Qualtrics, Medallia, Google Analytics
3mo
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Principal, Cust-Centric Rsrch
Tucson, Arizona, United States
OnsiteFull Time
Tucson Electric Power
Tucson Electric PowerNew York Stock Exchange: FTS: Provider of electricity generation, transmission, and distribution services.
4+ YOEData-driven customer and employee research; SQL, Python, R; Oracle; Qualtrics, JD Power, Escalent, Medallia; CX governance and leadership.
SQL, Python, R, Oracle, Qualtrics, JD Power, Escalent, Medallia
1mo
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Sales Operations Analyst
Atlanta, Georgia, United States
$89k-$139k/yr HybridFull Time
Visa
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
2+ YOE2+ years of experience with a Bachelor’s or higher; strong Excel, Dynamics CRM, and Medallia; data analysis and reporting skills; ability to translate questions into analytics.
Microsoft Excel, Power BI, Microsoft Dynamics CRM, Medallia, ChatGPT, Copilot
4d
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Dir. - Insights and Segmentation
Charlotte, North Carolina, United States
OnsiteFull Time
Octapharma
Octapharma: Manufacturer of human protein therapies from plasma.
8+ YOEBachelor's degree, 8+ years in audience insights/segmentation/analytics, expertise with XM platforms (Qualtrics, Medallia), strong analytical and cross-functional influence skills.
Qualtrics, Medallia
1w
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Director, Client Provided Tool Product Ownership
United States
RemoteFull Time
Percepta
Percepta: Provides customer experience outsourcing for the automotive industry.
10+ YOE10+ years in enterprise operations/product ownership, Bachelor's or equivalent, experience with Salesforce/Dynamics/Medallia, change management, release coordination, vendor management; CSPO preferred.
Salesforce, Microsoft Dynamics, Medallia
1mo
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Manager, Voice of Customer Programs
Long Island City, New York, United States
$81k-$135k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
6+ YOELead voice of customer programs; manage NPS/CSAT; analyze data; partner with analytics; 6-8 years in customer research; experience with Medallia/Qualtrics; strong PM.
Medallia, Qualtrics, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, XD, Figma, Canva
1w
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Director, Client Provided Tool Product Ownership
United States
RemoteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
10+ YOE10+ years in enterprise operations/product ownership with change management and release coordination; experience with Salesforce, Microsoft Dynamics, Medallia; strong stakeholder influence and vendor management skills.
Salesforce, Microsoft Dynamics, Medallia
2w
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Research and Insights Manager
Boca Raton or Woodbury or Seattle
$95k-$110k/yr HybridFull Time
Purpose Brands
Purpose Brands: Operates and manages a portfolio of global fitness franchise brands.
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
Medallia, Salesforce, Tableau, Power BI
2w
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Senior Manager, 360 Intelligence
Bethesda, Maryland, United States
$110k-$186k/yr HybridFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
6+ YOEBachelor's degree in business/analytics, 6+ years in analytics or customer insights, experience with customer lifecycle metrics, familiarity with VOC platforms (Qualtrics, Medallia) preferred, strong analytical and communication skills.
Qualtrics, Medallia
1w
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Manager, VOC Platform & Tools
Houston or Utah
OnsiteFull Time
NRG Energy
NRG EnergyNYSE: NRG: Integrated energy and home services provider.
3+ YOE3+ years in survey operations or CX/platform management; enterprise survey platform proficiency (Qualtrics/Medallia/etc.); data file and integration experience; strong communication and project management skills.
Qualtrics, Medallia, Forsta, InMoment, Snowflake, Microsoft SharePoint, Microsoft Teams, Asana, HeyMarvin, Dovetail, SQL
2w
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Director of Brand, Communications and Marketing Operations
Enumclaw, Washington, United States
$100k-$130k/yr HybridFull Time
Crystal Mountain Resort
Crystal Mountain Resort: Operates a mountain resort providing skiing, lodging, and dining.
10+ YOE5+ MgmtBachelor's in marketing/communications, 10+ years marketing or advertising experience, 5+ years management experience, advanced Microsoft Office skills, Asana, PowerBI, Medallia familiarity, strategic brand and campaign leadership.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Asana, PowerBI, Medallia
3w
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Voice of Customer Program Lead
New York City, New York, United States
$190k-$209k/yr HybridFull Time
Justworks
Justworks: HR, payroll, and benefits platform for small businesses
7+ YOE7+ years in customer insights/CX strategy or VoC programs; proven cross-functional influence; experience with Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau; strong communication and storytelling.
Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau, ICP server
1mo
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Chef de Cuisine
Irving, Texas, United States
OnsiteFull Time
Omni Hotels & Resorts
Omni Hotels & Resorts: Operates luxury hotels, resorts, and golf courses globally.
2+ YOEMinimum 2 years culinary management experience, Serve Safe food manager certification, proficiency with Microsoft Word and Excel, Delphi, Kronos, Birch Street, and Medallia; flexible to work nights, weekends, and holidays.
Microsoft Word, Microsoft Excel, Delphi, Kronos, Birch Street, Medallia
1w
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Director, Client Provided Tool Product Ownership
United States
RemoteFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
10+ YOEBachelor's or equivalent, 10+ years in enterprise operations/product ownership/system governance, experience with large-scale system changes, Salesforce/Microsoft Dynamics/Medallia experience, strong change management and stakeholder influence.
Salesforce, Microsoft Dynamics, Medallia
3w
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Hotel General Manager (GM)
Moline, Illinois, United States
$60k-$90k/yr OnsiteFull Time
Frontier Hospitality Group
Frontier Hospitality Group: Operates and manages various hotel and lodging properties.
5+ YOE5+ years hotel management experience, ability to supervise up to 50 employees, flexible availability including nights/weekends/on-call, valid driver's license, proficiency with Microsoft Office and Medallia, strong analytical and leadership skills.
Microsoft Office, Medallia
1mo
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Area Director, Franchise Performance (Southern California)
San Diego or Los Angeles or Pasadena or Glendale or Ontario or Santa Ana or Orange County or Anaheim or Fresno or Bakersfield or California
$100k-$117k/yr FieldFull Time
Choice Hotels International
Choice Hotels InternationalNYSE: CHH: Franchises lodging brands and provides hospitality management services globally
15+ YOE10+ Mgmt15+ years hotel operations experience and 10+ years leadership, bachelor’s degree or equivalent, strong analytics and relationship skills, proficiency with Microsoft Office and tools like CoSTAR, Medallia, Tableau, Salesforce, and ~70% regional travel.
Microsoft Office, CoSTAR, Medallia, Salesforce, Tableau