104,671 member experience jobs at 9,427 companies in United States

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Member Experience Team Member
Wake Forest, North Carolina, United States
$13/hr OnsitePart Time
O2 Fitness
O2 Fitness: Operator of fitness clubs providing training and group classes.
Provide superior customer service, greet members, answer phones, enroll members, schedule personal training, assist billing, maintain club cleanliness, and manage inventory. High school preferred; customer service skills required.
3w
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Member Experience Officer
Oklahoma City, Oklahoma, United States
OnsiteFull Time
Oklahoma's Credit Union
Oklahoma's Credit Union: Provides financial services and consumer loans to Oklahoma members.
Provide outstanding member service, assist members with credit union products, process loans and account transactions, interview members for loan applications, and track/collect delinquent accounts.
1d
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Member Experience Lead
Portland, Oregon, United States
OnsiteFull Time
Multnomah Athletic Club
Multnomah Athletic Club: Operates a private athletic and social club in Portland.
3+ YOEBachelor's degree or equivalent; 3+ years in onboarding, member experience, hospitality or related; strong verbal/written communication, program and project management, CRM proficiency, ability to work evenings and weekends.
CRM
1mo
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Member Experience Intern
Austin, Texas, United States
OnsiteInternship
Base Power
Base Power: Providing residential battery systems and retail electricity services.
Review member home photos, enter accurate data, communicate via email/phone/text/chat, make technical go/no-go decisions, surface trends, and contribute to documentation; detail-oriented and tech‑savvy.
2w
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Member Experience Associate
Oceanside, New York, United States
$17/hr OnsiteFull Time
Retro Fitness
Retro Fitness: A fitness club operator offering gym services, membership sales, and in-club amenities.
Provide welcoming member service, sell memberships and retail, maintain clean/safe club, resolve member issues; CPR/AED certification preferred; prior sales/retail/hospitality experience helpful.
1w
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Member Experience Representative
Greer, South Carolina, United States
$24-$27/hr OnsiteFull Time
Sharonview Federal Credit Union
Sharonview Federal Credit Union: Member-owned financial cooperative providing banking and lending services.
Provide member-facing service: open accounts, process loans, perform transactions, educate members on digital banking; strong communication and sales orientation preferred.
1w
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Member Experience Specialist
Odessa, Texas, United States
$13-$20/hr OnsiteFull Time
Southwest Heritage Credit Union
Southwest Heritage Credit Union: Member-owned financial cooperative providing banking and lending services.
Provide front-line member support via phone and written channels, evaluate member needs, perform deposit account operations, understand lending products, maintain compliance, use CRM and call systems, and perform accurate data entry.
CRM
1w
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Head of Member Experience
North Carolina, United States
OnsiteFull Time
Guardian Service
Guardian Service: Independent insurance agency providing personalized policy comparison and management.
Proven experience leading and scaling member/customer service or operations teams, expertise in workforce management, quality assurance, staffing, training, forecasting, and change management.
Salesforce, Talkdesk
1w
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Vice President of Member Experience
Medford, Oregon, United States
$169k-$212k/yr OnsiteFull Time
Rogue Credit Union
Rogue Credit Union: Provides personal and business banking and lending services.
5+ YOE5+ years leading member/customer experience programs, experience with voice of member, journey mapping, analytics, and team leadership; bachelor\u0002s degree required; proficient in Microsoft Office.
Microsoft Office
1d
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Member Experience Coordinator
Peachtree City or Fayetteville
$18-$20/hr OnsitePart Time
Invited
Invited: Operates a network of private golf and country clubs.
1+ YOEHigh school diploma, 1+ year hospitality or customer-facing experience, strong communication, social media and Microsoft Office skills, event coordination and member engagement experience.
Microsoft Word, Microsoft Outlook, Microsoft Excel, MembersFirst, Member 360
3mo
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Member Experience Representative
Elkhart, Indiana, United States
OnsiteFull Time
INOVA Federal Credit Union
INOVA Federal Credit Union: Provides retail banking, lending, and financial services to members.
Deliver branch and phone member service, handle transactions, listen and recommend credit union products, maintain membership eligibility.
3w
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MEMBER EXPERIENCE SPECIALIST
Kent County, Delaware, United States
OnsiteFull Time
Dover Federal Credit Union
Dover Federal Credit Union: Member-owned cooperative providing local banking and lending services.
0.5+ YOEHigh school diploma, intermediate math and typing skills, at least 6 months related member service experience, strong interpersonal skills, and cash-handling accuracy.
1d
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Member Experience Manager
West Hollywood, California, United States
$80k/yr OnsiteFull Time
Soho House & Co
Soho House & Co: Operates global private members' clubs and boutique hospitality venues.
2+ YOE2+ years in private members' clubs or luxury hospitality; strong relationship, commercial and communication skills; data-literate; CRM experience (Salesforce); familiarity with Opera, OpenTable and GEM.
Salesforce, Opera, Open Table, GEM
1d
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Member Experience Associate
Monroe, Michigan, United States
OnsiteFull Time
Monroe Community Credit Union
Monroe Community Credit Union: A member-owned financial cooperative providing personal banking and lending services.
High school diploma required; prior teller or member service experience preferred. Strong attention to detail, accuracy, communication, and ability to process cash transactions and maintain a balanced drawer.
Scanner, Money counter, Credit card terminal, Computer terminal, Calculator
2mo
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Member Experience Representative
Eagle River, Alaska, United States
OnsiteFull Time
Matanuska Valley Federal Credit Union
Matanuska Valley Federal Credit Union: Member-owned credit union providing banking and loan services.
2+ YOEProvides member service, teller duties, new accounts, loan services, cross-selling, and supports department goals in a compliant, courteous, and accurate manner.
1w
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Member Experience Navigator
Sioux Falls, South Dakota, United States
OnsiteFull Time
Sanford Health
Sanford Health: Operates an integrated network of hospitals and healthcare facilities.
3+ YOEHigh school diploma required (bachelor's preferred), minimum 3 years customer service experience, strong communication and member navigation skills.
1w
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MEMBER EXPERIENCE REP
Modesto, California, United States
$23-$29/hr OnsiteFull Time
Mocse Credit Union
Mocse Credit Union: Provides banking and loan services to credit union members.
Provide member service and account opening, process transactions, support loan processing, cross-sell products; 6 months to 2 years related experience and high school diploma required.
Internet Banking, Mobile Banking, Payment Portal, Zelle, Bill Pay, NADA
3w
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Member Experience Advisor
Gainesville, Florida, United States
OnsiteFull Time
Radiant Credit Union
Radiant Credit Union: Member-owned financial cooperative providing personal banking and lending services.
1+ YOE1+ year customer-facing financial or teller experience, high school diploma/GED, strong interpersonal and sales skills, knowledge of teller procedures, ability to handle routine and complex member transactions.
3mo
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Member Experience eSpecialist
Wentzville, Missouri, United States
$18-$20/hr OnsiteFull Time
Alltru Credit Union
Alltru Credit Union: Member-owned financial cooperative providing banking and lending services.
Provide member support via telephone, chat, and email; handle transactions and account inquiries; promote products and services; work in a high-volume call center.
2mo
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Director, Member Experience
New York or United States
$138k-$184k/yr OnsiteFull Time
VNS Health
VNS Health: Nonprofit provider of home-based health care and insurance plans.
8+ YOEBachelor's degree in healthcare or related field; Master's preferred. Extensive experience leading training, research, and member-experience initiatives in healthcare; strong cross-functional leadership.