104,671 member experience jobs at 9,427 companies in United States
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Member Experience Team Member
Wake Forest, North Carolina, United States
$13/hrOnsitePart Time
O2 Fitness: Operator of fitness clubs providing training and group classes.
Provide superior customer service, greet members, answer phones, enroll members, schedule personal training, assist billing, maintain club cleanliness, and manage inventory. High school preferred; customer service skills required.
Oklahoma's Credit Union: Provides financial services and consumer loans to Oklahoma members.
Provide outstanding member service, assist members with credit union products, process loans and account transactions, interview members for loan applications, and track/collect delinquent accounts.
Multnomah Athletic Club: Operates a private athletic and social club in Portland.
3+ YOEBachelor's degree or equivalent; 3+ years in onboarding, member experience, hospitality or related; strong verbal/written communication, program and project management, CRM proficiency, ability to work evenings and weekends.
Base Power: Providing residential battery systems and retail electricity services.
Review member home photos, enter accurate data, communicate via email/phone/text/chat, make technical go/no-go decisions, surface trends, and contribute to documentation; detail-oriented and tech‑savvy.
Sharonview Federal Credit Union: Member-owned financial cooperative providing banking and lending services.
Provide member-facing service: open accounts, process loans, perform transactions, educate members on digital banking; strong communication and sales orientation preferred.
Provide front-line member support via phone and written channels, evaluate member needs, perform deposit account operations, understand lending products, maintain compliance, use CRM and call systems, and perform accurate data entry.
Proven experience leading and scaling member/customer service or operations teams, expertise in workforce management, quality assurance, staffing, training, forecasting, and change management.
Rogue Credit Union: Provides personal and business banking and lending services.
5+ YOE5+ years leading member/customer experience programs, experience with voice of member, journey mapping, analytics, and team leadership; bachelor\u0002s degree required; proficient in Microsoft Office.
Invited: Operates a network of private golf and country clubs.
1+ YOEHigh school diploma, 1+ year hospitality or customer-facing experience, strong communication, social media and Microsoft Office skills, event coordination and member engagement experience.
Microsoft Word, Microsoft Outlook, Microsoft Excel, MembersFirst, Member 360
Dover Federal Credit Union: Member-owned cooperative providing local banking and lending services.
0.5+ YOEHigh school diploma, intermediate math and typing skills, at least 6 months related member service experience, strong interpersonal skills, and cash-handling accuracy.
Soho House & Co: Operates global private members' clubs and boutique hospitality venues.
2+ YOE2+ years in private members' clubs or luxury hospitality; strong relationship, commercial and communication skills; data-literate; CRM experience (Salesforce); familiarity with Opera, OpenTable and GEM.
Monroe Community Credit Union: A member-owned financial cooperative providing personal banking and lending services.
High school diploma required; prior teller or member service experience preferred. Strong attention to detail, accuracy, communication, and ability to process cash transactions and maintain a balanced drawer.
Matanuska Valley Federal Credit Union: Member-owned credit union providing banking and loan services.
2+ YOEProvides member service, teller duties, new accounts, loan services, cross-selling, and supports department goals in a compliant, courteous, and accurate manner.
Sanford Health: Operates an integrated network of hospitals and healthcare facilities.
3+ YOEHigh school diploma required (bachelor's preferred), minimum 3 years customer service experience, strong communication and member navigation skills.
Mocse Credit Union: Provides banking and loan services to credit union members.
Provide member service and account opening, process transactions, support loan processing, cross-sell products; 6 months to 2 years related experience and high school diploma required.
Internet Banking, Mobile Banking, Payment Portal, Zelle, Bill Pay, NADA
Radiant Credit Union: Member-owned financial cooperative providing personal banking and lending services.
1+ YOE1+ year customer-facing financial or teller experience, high school diploma/GED, strong interpersonal and sales skills, knowledge of teller procedures, ability to handle routine and complex member transactions.
Provide member support via telephone, chat, and email; handle transactions and account inquiries; promote products and services; work in a high-volume call center.
VNS Health: Nonprofit provider of home-based health care and insurance plans.
8+ YOEBachelor's degree in healthcare or related field; Master's preferred. Extensive experience leading training, research, and member-experience initiatives in healthcare; strong cross-functional leadership.