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United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
373 network customer support engineer jobs at 219 companies in United States
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Network Support Engineer
Peachtree Corners, Georgia, United States
$134k-$227k/yr HybridFull Time
8+ YOENetwork operations and troubleshooting expertise required, including TCP/IP, HTTPS, routers, VLANs, VPNs, firewalls, NAT/PAT, cybersecurity, databases, and customer-facing technical support. Bachelor's degree or 8+ years equivalent experience required.
TCP/IP, HTTPS, VLANs, VPN, Firewall, NAT/PAT, ISO 27001, Microsoft Active Directory, PKI, virtual machine, 802.11, MCSE, CCNA, CWNA, CWSP, CompTIA Network+, CompTIA Security+
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1w
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Senior Customer Support Engineer
San Diego, California, United States
$115k-$200k/yr OnsiteFull Time
4+ YOEBachelor's degree in electrical engineering or related field, 4+ years of multidisciplinary technical experience, 2+ years supporting radio communication customers, communications system design, networking, RF planning, and U.S. citizenship.
GSM, CDMA, LTE, Wi-Fi, Bluetooth, SRW, WNW, MUOS, Link-16, iPerf, Wireshark, ATAK, SittaWare, Ditto, SHARE, MPEG, MIL-STD-810, MIL-STD-461, CE Mark, PC
2mo
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Network Support Engineer - ControlOne
McKinney, Texas, United States
OnsiteFull Time
Deliver advanced troubleshooting for ControlOne and network/ISP issues, strong networking and firewall knowledge, working knowledge of Wireshark and Zendesk, customer-facing communication skills, and participation in an on-call rotation.
ControlOne, Wireshark, Zendesk
1mo
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Senior Customer Support Engineer
Ottawa or Sunnyvale
$112k-$162k/yr OnsiteFull Time
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR, VPRN, VPLS, EVPN, VLL, TCP/IP, C, Perl, Golang, Python, KVM, VMWare, Docker, Containerd, Kubernetes, AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI, IXIA, Agilent, Spirent, 7750 SR OS, 7220/7250 SR Linux, EDA
2mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr RemoteFull Time
Bachelor's in a technical discipline, significant advanced networking engineering/supportability experience with Juniper/HPE platforms, strong analytical and communication skills, and ability to translate customer support signals into product/serviceability improvements.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SSR Series, SASE/SSE, Session Smart Router, Apstra, Mist, Junos, Junos EVO, AIOps, Jira, Confluence
2mo
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Customer Support Engineer
Boise, Idaho, United States
$25-$43/hr FieldFull Time
0+ YOETroubleshoot, diagnose, and repair complex semiconductor capital equipment at customer sites and trade shows; bachelor’s degree or equivalent; strong electronics, optics, software, and networking skills; excellent communication; maintain Certification Level 3 or PM training.
Windows, Unix, Novell, CRM
4d
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Customer Support Engineer
Boise, Idaho, United States
$34-$57/hr FieldFull Time
0+ YOEBachelor's degree and no prior related experience required. Requires troubleshooting expertise in software, electronics, optics, mechanical, electro-mechanical, and electro-optical systems, plus Windows, Unix, Novell, and networking knowledge.
Windows, Unix, Novell, CRM
4d
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Sr. Network Engineer (Juniper Operating Systems)
Herndon or Houston or Sunnyvale or Westford
$106k-$243k/yr HybridFull Time
6+ YOEBachelor's or master's degree in electrical engineering, computer science, or equivalent; 6+ years network support experience, including 3 years with large IP networks and 4+ years customer support experience.
Juniper Operating Systems, MX, PTX, ACX, TCP/IP, OSPF, IS-IS, BGP, MPLS, RSVP-TE, L3VPN, L2VPN, EVPN, SR-MPLS, SRV6, Ixia, Spirent, Linux, FreeBSD, Shell, Python, Slax, Perl
4d
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Sr. Network Engineer (Juniper Operating Systems)
Herndon or Houston or Sunnyvale or Westford
$106k-$243k/yr HybridFull Time
6+ YOEBachelor's or master's degree in electrical engineering or computer science, 6+ years network support experience, large IP network expertise, customer support experience, and strong troubleshooting, communication, and presentation skills.
Juniper, MX, PTX, ACX, TCP/IP, OSPF, IS-IS, BGP, MPLS, RSVP-TE, L3VPN, L2VPN, EVPN, SR-MPLS, SRV6, Ixia, Spirent, Linux, FreeBSD, Shell, Python, Slax, Perl
2mo
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Customer Support Engineer
New York, New York, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
1w
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Principal Support Engineer - Network
United States
RemoteFull Time
6+ YOE6+ years of enterprise network security experience, senior IC background, firewall platform expertise, TCP/IP and troubleshooting depth, cloud network security knowledge, strong communication, and a technical bachelor's or master's degree or equivalent experience.
Palo Alto, PAN-OS, Fortinet FortiGate, Cisco ASA, Cisco Firepower, Check Point, Juniper, Wireshark, tcpdump, AWS, Azure, GCP, Linux, Python, WAF, SIEM, SOAR, SASE, ZTNA, BGP, OSPF, IPsec, SSL, TLS, SAML, OIDC, SD-WAN
2mo
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Customer Support Engineer
Canada or United Kingdom or United States
$97k-$121k/yr RemoteFull Time
4+ YOE4+ years in SaaS technical support, strong networking fundamentals (TCP/IP, DNS, routing), experience with identity providers/SSO, familiarity with macOS/Windows/Linux, basic Kubernetes troubleshooting, excellent written communication.
Tailscale, WireGuard, Okta, Azure AD, Google Workspace, Kubernetes, kubectl, Jira, Slack
1mo
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Technical Support Principal Engineer – AI Network
United States
$248k-$269k/yr OnsiteFull Time
12+ YOE12+ years experience, strong Linux and networking knowledge, SONiC/NOS and ASIC troubleshooting, Python/Go programming, experience with network validation tools and customer-facing deployments.
SONiC, Python, Go, PTF, SPyTest, docker, Linux, ethtool, devlink, mlnx_qos, perfquery, gNMI, REST, Prometheus, perftest, nccl-tests, iPerf3, Git, Ansible
1mo
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Senior Network Engineer
Allentown, Pennsylvania, United States
FieldFull Time
5+ YOEDesign and support enterprise LAN/WAN/WLAN/SD-WAN, firewall/VPN/security, 5+ years network engineering experience, strong routing/switching knowledge and customer-facing skills.
BGP, OSPF, EIGRP, Cisco, Aruba, HPE, Fortinet, Palo Alto, Microsoft Azure, Microsoft 365
2mo
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Senior Network Solution Engineer (Weekend Coverage)
Santa Clara or Austin or Westford or Durham or New York City or Redmond
$140k-$270k/yr OnsiteFull Time
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years of software development and customer network support, networking software expertise, and experience with at least two network systems or platforms.
InfiniBand, NVLink, Spectrum-X, C, C++, Python, Go, Linux, Linux NIC drivers, switch ASICs, SDKs, embedded network device firmware, routers, switches, gateways, network operating systems, Ethernet, IP
1w
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New Grad / Early Career Customer Support Engineer
Santa Clara, California, United States
$90k-$120k/yr OnsiteFull Time
0+ YOEBachelor's or master's degree in a relevant engineering or computer science field, foundational networking knowledge, Linux skills, strong communication, customer empathy, and problem-solving ability.
TCP/IP, OSI, VLAN, ARP, DNS, BGP, OSPF, VxLAN, Linux, Cisco IOS, Junos, Arista EOS, SONiC, Software for Open Networking in the Cloud, GPU
2mo
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Senior Network Solution Engineer (Weekend Coverage)
Santa Clara or Austin or Westford or Durham or New York City or Redmond
$140k-$270k/yr OnsiteFull Time
5+ YOESoftware development experience in networking, 5+ years developing software and supporting network equipment in production, bachelor's degree or equivalent, proficiency with C/C++/Python/Go, deep Ethernet/IP knowledge, and strong customer-facing support skills.
C, C++, Python, Go, InfiniBand, NVLink, Spectrum-X, Linux NIC drivers, switch ASICs, SDKs, embedded network device firmware, network operating systems, Linux, AI tools
2w
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IT Network Engineer Junior, Edge Network Engineer Junior
College Park, Maryland, United States
$83k-$100k/yr HybridFull Time
0+ YOEBachelor's degree or equivalent experience, effective communication, customer service, timely delivery, office productivity software skills, and ability to install and support network infrastructure.
Office 365, Google Workspace, DHCP, DNS, VPN, Network Operations Center (NOC)
2mo
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Junior Network & VoIP Support
Cebu City or United States
₱35k-₱50k/mo OnsiteFull Time
5+ YOERequires 5+ years in technical support, help desk, NOC, MSP, or ISP telecommunications environments; strong English communication; networking and VoIP troubleshooting knowledge; and customer support experience.
TCP/IP, DNS, DHCP, VLAN, NAT, WAN/LAN, PoE, SIP, RTP, PBX, Cradlepoint, UniFi, Grandstream, Field Nation, ConnectWise, Halo, Zendesk, Microsoft Central time zone
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