31 network support technician jobs at 26 companies in Needham, MA
3mo
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Network Technician
Bedford, Massachusetts, United States
$71k/yr OnsiteFull Time
3+ YOETACLANE certified; Cisco/Juniper routing/switching experience; strong troubleshooting; DHCP/NMS (Orion) knowledge; IP management; DoD 8570 and Security+; Secret clearance; associate degree and 3+ years in network role; ability to lift 50+ lbs; 24/7 on-call support; on-site at Hanscom AFB.
TACLANE, Cisco routing, Juniper routing, DHCP, Orion NPM/NCM, Cisco ISE, Wireshark, IP address management, Radius, Syslog, DNS, Visio
4w
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Network Technician - Level 2 Helpdesk
Providence, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/technical support, associate degree or equivalent, strong Windows/macOS and networking skills, Active Directory/DNS/DHCP experience, familiarity with Kaseya, ScreenConnect, SentinelOne, Huntress; strong troubleshooting and communication.
Active Directory, DNS, DHCP, TCP/IP, VLAN, BitLocker, MFA, Kaseya, ScreenConnect, SentinelOne, Huntress, Adobe, Microsoft Office365, SAP, 4D, JMAS, Sage, Webex, SonicWall NetExtender, RDP
1mo
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Senior Support Technician
Worcester, Massachusetts, United States
$74k-$130k/yr HybridFull Time
5+ YOE5+ years IT support/systems/network experience; deep Microsoft 365, networking, application and endpoint troubleshooting; RCA and documentation experience; familiarity with ConnectWise/Autotask; strong communication and mentoring; available for periodic on-call.
Microsoft 365, ConnectWise, Autotask
1d
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hr OnsiteFull Time
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
1mo
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IT Support Technician
Newburyport, Massachusetts, United States
$22-$42/hr OnsiteFull Time
1+ YOE1+ years supporting end-user technology in enterprise environments; experience with Windows and Microsoft 365, IP networking (TCP/IP, DNS, DHCP); strong customer service and troubleshooting skills; AV and printer support experience.
Windows, Microsoft 365, TCP/IP, DNS, DHCP, macOS, Linux, Apple iOS
2w
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IT Support Technician
New Bedford, Massachusetts, United States
HybridFull Time
3+ YOE3+ years help-desk/desktop support experience, associate's or bachelor's (or equivalent), experience with Microsoft 365, Active Directory, MFA, Windows/Mac, networking fundamentals, ability to lift 40 lbs, travel US/Canada with valid passport.
Microsoft 365, Active Directory, MFA, Windows, Mac OS, OSI model, TCP/IP, VPN, DNS, DHCP
3w
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Desktop Support Technician
Acton, Massachusetts, United States
$53k-$72k/yr FieldFull Time
2+ YOE2 years technical support or 4-year technical/business degree; experience troubleshooting hardware, networking equipment, and desktop software; ability to lift 40 lbs, travel between sites, and use hand/power tools; preferred CompTIA/CCNA/Microsoft certs.
1mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
6d
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IT Field Support Technician
Rockland or Massachusetts
$30-$38/hr FieldFull Time
4+ YOERequires 4+ years of IT experience, MSP or external customer support, O365 Admin, Azure AAD, on-prem AD, Group Policy, Conditional Access, ServiceNow, Automate RMM, and listed certifications.
ServiceNow, Automate RMM, O365 Admin, Azure, Azure Active Directory (AAD), On-Prem AD, Group Policy, Conditional Access Policy (CA), Windows 10, MAC OS X, Microsoft Intune, MDM, Microsoft SharePoint, Microsoft Office 365, Microsoft MCP, MS 900, AZ 900, MS 102, AZ 104, CCNA, CompTIA, A+, Network+, Windows 7, Apple, Android
2mo
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Onsite AV Service Support Technician
Boston, Massachusetts, United States
$39-$45/hr OnsiteFull Time
Onsite AV technician experienced with UC platforms and AV hardware, strong troubleshooting, inventory management, Excel skills, basic-to-advanced networking knowledge, customer communication, and ability to coach junior staff.
Zoom, Teams, WebEx, Polycom, Logitech, DTEN, Crestron/Extron, Shure, Cisco, Brightsign/Appspace, Microsoft Excel
1w
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IT Support Technician
Worcester, Massachusetts, United States
$21-$32/hr OnsiteFull Time
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
1mo
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Field IT Support Technician
Boston, Massachusetts, United States
$60k/yr FieldFull Time
1+ YOETechnical associate degree or equivalent, 1+ years hardware/network experience, lift 50 lbs, valid driver\u0019s license with clean record, attend paid training in Texas, customer service and communication skills; A+/Network+ a plus.
Application Servers, PCs, Cabling, Switches, Printers, Routers, Fiber Converters, Scanners
1mo
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IT Support-Tier I Technician - Herb Chambers
Boston or Brookline
$30-$35/hr OnsiteFull Time
5+ YOE5+ years IT help desk/customer support experience, working knowledge of ITIL v3, troubleshooting hardware/software/network issues, strong communication and time-management skills, working knowledge of Microsoft operating systems.
Cisco Call Manager, ITIL v3, Clicklane, Microsoft Windows
2d
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Lead Field Support Technician-Mount Auburn Hospital
Cambridge or Boston
$32-$45/hr OnsiteFull Time
5+ YOEHigh school diploma/GED, A+ certification, and 5+ years of Service Desk, Field, or IT Support experience in a complex enterprise environment. Requires Windows, macOS, mobile, network, Citrix, Microsoft infrastructure, and ITSM expertise.
Information Technology Service Management, Microsoft Windows, Microsoft Office, Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS
1mo
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IT Systems Support Technician - Level 2
Cranston, Rhode Island, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years IT support experience; associate's degree preferred; strong Microsoft 365, Azure, Entra, AWS, networking and ticketing system skills; ability to troubleshoot hardware, software, VPN, and firewalls.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Azure Services, Entra, AWS, Autotask, ConnectWise, HP, Aruba, Cisco, SonicWall, Unifi, Jamf, VPN
5d
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Level 1 Help Desk Support Technician
Pomfret Center or Hampton
$20-$24/hr OnsiteFull Time
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
18h
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Deskside Support/Field Service Tech
Boston, Massachusetts, United States
$64k-$73k/yr OnsiteFull Time
4+ YOERequires 4–8 years in trader, front-office, or financial services IT support; Windows and Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM tools, and valid US work authorization.
Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ServiceNow, Remedy, ITIL
17h
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Deskside Support/Field Service Tech
Boston, Massachusetts, United States
$64k-$73k/yr OnsiteFull Time
4+ YOERequires 4–8 years of trader, front-office, or financial services IT support experience; Windows/Mac troubleshooting, Active Directory, Citrix, Microsoft 365, networking, ITSM, and valid US work authorization.
Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ServiceNow, Remedy, ITIL
2w
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IT Technician
Seabrook, New Hampshire, United States
OnsiteFull Time
2+ YOE2+ years IT support experience; experience with Active Directory, Microsoft 365, basic networking; strong troubleshooting, customer service, and communication skills; CompTIA A+/Network+ preferred.
Active Directory, Microsoft 365
2mo
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It Technician
Dorchester, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
Provide first-line technical support for hardware/software/networks, diagnose/troubleshoot issues, maintain systems, create documentation, and support bus technology; on-call availability required.
Windows, macOS, Linux, LAN phone technology, remote support tools, ticketing systems
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