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Lead AI NOC Engineer
Somerville or Fort Mill or Austin or Boston or New York or Tempe or San Diego
$94k-$171k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in IT operations/SRE, 5+ years leading incident management; bachelor\u0002s or equivalent; hands-on Dynatrace and ServiceNow experience; cloud (AWS/Azure/GCP) expertise; ITIL/SRE/AIOps experience.
Dynatrace, ServiceNow, AWS, Azure, GCP
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Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR
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Director of Cybersecurity, Architecture and Engineering
Irvine or United States
$195k-$230k/yr RemoteFull Time
10+ YOE10+ years information security experience with hands-on tool engineering and team leadership; bachelor\u0002s degree in CS/IS or related; MSSP partnership experience; experience with CMMC/NIST implementations; strong network and security tooling knowledge.
EDR, SIEM, WAF, MSSP, SOC, NOC, CMMC, NIST SP 800-171, NIST SP 800-53, IAM, vulnerability management platforms, security awareness platforms, next-generation firewalls