3w
Save
Mark Applied
Hide
Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR