144 platform operations manager jobs at 93 companies in Salem, MA

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Cloud/Platform Operations Manager
Boston, Massachusetts, United States
$180k-$210k/yr OnsiteFull Time
Bain Capital
Bain Capital: Global alternative investment firm managing diverse asset classes.
8+ YOE2+ Mgmt8+ years cloud/platform operations experience with production Kubernetes and AWS; 2+ years leadership; incident management, SLAs/SLOs, governance, and stakeholder communication skills.
AWS, Kubernetes, Prometheus, Grafana, CloudWatch, Fluent Bit
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Senior Manager, ServiceNow Platform Operations
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Operates a portfolio of omnichannel grocery brands.
10+ YOEBachelor's degree or equivalent experience and 10+ years in platform, product, or technical management. Requires ServiceNow delivery, reliability, workflow, automation, integrations, backlog, agile, and stakeholder management experience.
ServiceNow, AI/ML, SLO/SLA
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Senior Manager, Service Now Platform Operations
Chicago or Salisbury or Quincy
$151k-$227k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
10+ YOEBachelor's or equivalent experience, 10+ years in platform/product/technical management with ServiceNow experience preferred; strong stakeholder, backlog, agile delivery, automation and platform reliability skills.
ServiceNow
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Senior Platform Operations Engineer
Quincy or Clifton or Berwyn or Princeton or Austin
$120k-$203k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
10+ YOE5+ Mgmt10+ years platform or infrastructure experience with 5+ years technical leadership; deep SIEM, observability, log management, cloud (AWS), Linux, scripting, and service management knowledge; bachelor’s degree preferred; relevant certifications preferred.
Splunk, QRadar, Elastic Search, Enterprise Security, Cribl, Databricks, AWS, Linux/Unix, Python, Shell, ServiceNow, Jira, Confluence, Anvilogic, Crogl
1d
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Manager Operations Escrow - Bedford, NH
Bedford, New Hampshire, United States
HybridFull Time
Anywhere Real Estate
Anywhere Real EstateNYSE: HOUS: Provides residential real estate brokerage, franchising, and settlement services.
5+ YOERequires 5+ years in title and escrow operations, operational support, process optimization, risk mitigation, leadership, operational tools, reporting platforms, and project management systems; regional travel required.
CRM, BOTs, AI, workflow dashboards, reporting systems, operational tools, reporting platforms, project management systems
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Senior Manager, Service Now Platform Operations (509524)
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
10+ YOE10+ years in platform/product/technical management, ServiceNow platform experience, bachelor's degree or equivalent, strong leadership, agile/backlog management, integrations, automation, and stakeholder communication.
ServiceNow, AI/ML
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Chief of Platform Operations (DevSecOps / CDE)
Lincoln, Massachusetts, United States
$210k-$230k/yr OnsiteFull Time
Systems Planning and Analysis
Systems Planning and Analysis: Provides technical and analytical support to national security agencies.
8+ YOEBachelor's degree in CS/engineering,8+ years in DevOps/DevSecOps or platform engineering,experience with CI/CD pipelines,enterprise test environments,secure configuration baselines,and active Secret clearance.
DevSecOps, CI/CD, Common Development Environment (CDE), Security Technical Implementation Guide (STIG), NIPR, SIPR
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Manager - Platform Support
Boston, Massachusetts, United States
HybridFull Time
MFS
MFS: Manages mutual funds and investment portfolios for global clients.
6+ YOE4+ MgmtRequires 6–8+ years in production support, service delivery, or platform operations; 4+ years of leadership; a bachelor's degree; IT operations expertise; and investment workflow experience.
ITSM, Charles River Investment Management Solution (CR-IMS), BNY Eagle, Heliograph Message Broker, Control-M, AutoSys, Tidal, ActiveBatch, HCL Workload Automation/Maestro, ServiceNow, Jira Service Management, Helix, Splunk, AppDynamics, Tableau, Microsoft Power BI, Microsoft Excel, Wellhub, EHR
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Manager, Creative Operations
Boston, Massachusetts, United States
$100k-$150k/yr OnsiteFull Time
WHOOP
WHOOP: Wearable technology for personalized health and performance tracking.
6+ YOE6+ years in creative/marketing/project operations; experience building workflows, governance, resource planning, DAM, project management platforms, and leveraging AI; strong analytical and stakeholder management skills; people management experience preferred.
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Manager, Sales Strategy & Operations, Commerce Platform
San Francisco or New York or Atlanta or Chicago or Denver or Washington or Austin or Phoenix or Los Angeles or Seattle or Boston
$126k-$185k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
Manager-level experience in sales operations, strategy, analytics, and process design; strong operational discipline, CRM and reporting expertise, and experience building AI-driven sales tooling.
Claude, ChatGPT, Covey Scout, CRM
3w
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Manager, Sales Strategy & Operations, Commerce Platform
San Francisco or New York City or Atlanta or Chicago or Denver or Washington or Austin or Phoenix or Los Angeles or Seattle or Boston
$126k-$185k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
Experienced manager who can build and scale sales initiatives, set goals, govern operations, analyze funnels, maintain CRM data integrity, and build AI-driven automation across Sales, Product, and Analytics.
Claude, ChatGPT, CRM, Covey
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Manager of Operations & CRM Systems
Roxbury, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
New Commonwealth Fund
New Commonwealth Fund: Provides grants and resources for racial equity initiatives.
Hands-on Salesforce administration, data management, reporting, transaction reconciliation, payment operations, event logistics, registration-platform experience, discretion, attention to detail, and strong follow-through.
Salesforce, Salesforce NPSP, RSVPify
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Senior Manager, Commercial Data Operations & Governance
Boston, Massachusetts, United States
HybridFull Time
AVEO Oncology
AVEO Oncology: Commercial-stage biopharmaceutical developing cancer therapeutics.
6+ YOEBA/BS and 6+ years in pharmaceutical or biotechnology commercial operations, data operations, sales operations, or data governance; oncology experience preferred. Requires data platforms, MDM, vendor management, CRM, and analytics expertise.
IQVIA, Komodo, Snowflake, Databricks, Tableau, Salesforce, Veeva, Master Data Management (MDM), Customer Relationship Management (CRM), Standard Operating Procedures (SOPs), HIPAA, PHI
3mo
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Operations Associate
Boston, Massachusetts, United States
$21-$32/hr OnsiteFull Time
Beacon Bank
Beacon BankNYSE: BBT: A community-focused regional bank providing retail and commercial financial services.
3+ YOEManage client onboarding, account maintenance, and custodial requests; collaborate with client service and operations; experience with custodial platforms.
Schwab Advisor Center
5d
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Data Platform Lead
Boston, Massachusetts, United States
$119k-$135k/yr RemoteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
10+ YOEBachelor's degree and 10+ years in data engineering, platform leadership, or cloud architecture; Databricks and Azure/AWS experience; expertise in modernization, governance, operations, and cross-functional leadership.
Databricks, Azure, AWS, Snowflake
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55ip - Enterprise Platform Management - Vice President
Boston, Massachusetts, United States
$135k-$285k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
7+ YOE7+ years in middle office or investment management operations; strong data, process automation, and cross-functional collaboration skills; experience with SalesForce, BI and AI tools; ownership mindset.
SalesForce, BI, AI
2d
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Utilities Industry Grid Operations Senior Manager
Miami or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in utility transformation programs and 3+ years with ADMS or OMS platforms. Requires distribution operations expertise, stakeholder leadership, and a bachelor's degree or equivalent experience.
Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), Distribution Management System (DMS), DSCADA, FLISR, Volt/VAR Optimization, GIS, CIS, AMI, Mobile Workforce Management, IVR, DERMS, AI, Esri, ArcFM, Smallworld, CIM
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Manager, Media Operations (US)
Needham or New York
$90k-$138k/yr HybridFull Time
SharkNinja
SharkNinjaNYSE: SN: Designs and sells household appliances and beauty technology products
2+ YOE2+ years media or ad operations experience; familiarity with digital ad platforms, tracking, pixels, and taxonomy; strong organization, communication, and analytical skills.
Google Ads, Meta, Amazon, TikTok, DV360, CM360, Google Analytics, GA4, Looker Studio, Tableau, Power BI, GTM, Tealium
2w
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Facilities Operations Director
Wellesley or North America
$100k-$120k/yr HybridFull Time
Maloney Properties
Maloney Properties: Provides property management and residential real estate development services.
5+ YOERequires 5+ years in housing, multifamily operations, or facilities management; Microsoft Office and reporting-platform proficiency; driver's license and vehicle access. Yardi experience preferred.
Microsoft Office, Yardi
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Senior Marketing Operations Manager
Boston, Massachusetts, United States
RemoteFull Time
Tiugo Technologies
Tiugo Technologies: Operating a portfolio of developer-focused software brands.
5+ YOE5+ years in marketing/GTM operations; deep marketing automation experience (Pardot preferred); strong Salesforce knowledge; experience with scoring, attribution, deliverability; hands-on use of AI tools; vendor and platform ownership.
Pardot, Account Engagement, ZoomInfo, RingLead, GA4, Google Tag Manager, Salesforce, Claude Code, Cursor, Cowork, Spara