5 platform support jobs at 3 companies in Huntsville, TX
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
2mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr RemoteFull Time
Bachelor's in a technical discipline, significant advanced networking engineering/supportability experience with Juniper/HPE platforms, strong analytical and communication skills, and ability to translate customer support signals into product/serviceability improvements.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SSR Series, SASE/SSE, Session Smart Router, Apstra, Mist, Junos, Junos EVO, AIOps, Jira, Confluence
2w
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Systems Analyst
The Woodlands, Texas, United States
$60k-$70k/yr RemoteFull Time
3+ YOE3+ years in customer or systems support; knowledge of PEO concepts, PrismHR and HRIS platforms; strong communication and interpersonal skills; able to lift 25 lbs.
PrismHR, HRIS
1w
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3LS Quality Engineer
Spring, Texas, United States
$105k-$130k/yr OnsiteFull Time
5+ YOEBachelor’s or master’s degree in engineering or related field, 5+ years of quality, reliability, support, or platform engineering experience, and expert system debugging across hardware and software.
WinDbg, Windows Performance Analyzer (WPA), Microsoft Windows, PowerShell, 8D, RCA
2mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr HybridFull Time
Bachelor's in EE/Networking or related; significant advanced networking and escalation engineering experience; deep hands-on knowledge of Juniper/HPE platforms; ability to analyze support-case data and influence product and engineering decisions.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SASE/SSE, Session Smart Router, SD-WAN, Apstra, Junos, Junos EVO, Mist, Jira, Confluence