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Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOEProvide first-line technical/platform support, troubleshoot issues via Zendesk/email/phone, submit tickets to developers, test new features, and support field and partner users; 1+ year customer service/technical support preferred.
Microsoft, Google, Zendesk
5d
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Platform Support Specialist
United States
RemoteFull Time
5+ YOE5+ years in customer/technical/platform support for consumer tech; strong written communication, troubleshooting, multitasking, and ownership; experience in fast-paced operations.
1mo
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Platform Support Engineer
New York or London or Asia
$110k-$120k/yr OnsiteFull Time
Experience supporting trading/post-trade systems, Linux environments, large-scale deployments, strong scripting (Python, Bash, Shell, Perl), FIX support, monitoring, automation, and a degree in CS/Engineering.
Python, Bash, Shell, Perl, Linux, FIX protocol, NFS, GPFS, ITRS Geneos, Control-M, q, kdb+, AWSv
20h
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Digital Assets Platform Support
Irving, Texas, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years supporting production mission-critical distributed systems; experience with Java/Python/Go, Linux, containers/Kubernetes, databases, observability and incident management.
Java, Python, Go, Linux, Kubernetes, OpenShift, Postgres, Oracle, MongoDB, Redis, Splunk, Grafana, Prometheus, ELK
3w
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Digital Platform Support Analyst
Garden City, New York, United States
$75k-$90k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience, 3-5 years in digital banking/platform support, incident response, file processing (ACH/BIC), release support, monitoring and ticketing, strong communication and leadership skills.
ACH, BIC, Apple, Google
1w
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Platform Support Coordinator
Chicago, Illinois, United States
$40k-$73k/yr OnsiteFull Time
2+ YOE2+ years support experience, troubleshooting and SQL skills, strong communication, ability to manage tickets, Bachelor's degree or equivalent experience preferred.
SQL, HTML, Microsoft Excel, Microsoft Office, AI tools
3mo
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Platform Support Engineer
New York, New York, United States
$100k-$150k/yr HybridFull Time
5+ YOE5+ years in application support in finance; Bachelor's degree; strong communication; Linux, shell scripting, Java, Python, SQL; familiarity with monitoring tools.
Linux, Shell Scripting, Java, Python, SQL, Nagios, Splunk, Jira, ServiceNow
2mo
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Platform Support Specialist
United States
RemoteFull Time
3+ YOE3-5 years in technical SaaS support; enterprise experience; Zendesk, API integrations; ITIL/CompTIA a+ or Network+ a plus; Bachelor's degree preferred.
Zendesk, MS Office, Google Workspace, SSO, SFTP, APIs
2mo
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Platform Support Associate
Omaha or Lehi
$21-$30/hr HybridFull Time
0+ YOEHigh school diploma required; bachelor’s degree preferred; less than 1 year experience; strong communication and problem-solving skills; customer service or tech support experience preferred.
Salesforce, Customer Relationship Management (CRM)
1d
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Strategic Platform Support Analyst/Associate
New York, New York, United States
$125k-$150k/yr OnsiteFull Time
3+ YOE3+ years supporting Yardi, EliseAI, or real-estate accounting platforms; strong troubleshooting, Excel and reporting skills; generative AI proficiency; SQL preferred; bachelor’s degree or equivalent.
Yardi, EliseAI, Microsoft Excel, SQL, Power BI, Tableau, SSRS, APIs, Python, R
1d
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Strategic Platform Support Analyst/Associate
Florham Park, New Jersey, United States
$125k-$150k/yr OnsiteFull Time
3+ YOE3+ years supporting Yardi/EliseAI or real-estate accounting systems; strong platform troubleshooting, Excel and SQL skills; generative AI proficiency; bachelor's degree or equivalent preferred.
Yardi, EliseAI, Microsoft Excel, SQL, Power BI, Tableau, SSRS, APIs, Python, R
3w
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Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOECustomer/technical support experience (prefer 1+ year); technical and database skills with Microsoft and Google office software; Zendesk or equivalent ticketing experience preferred; strong communication, time management, and problem-solving skills.
Microsoft Office, Google Workspace, Zendesk
2w
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Data Platform Support Engineer - Snowflake
Novi, Michigan, United States
$75k-$172k/yr OnsiteFull Time
2+ YOEBachelor's degree in computers/IT, minimum ~2 years data platform administration or data engineering experience, Snowflake and cloud platform experience, SQL and Python proficiency, ETL and operational support skills.
Snowflake, Microsoft Fabric, Azure, Power BI, Azure Data Factory, dbt, Matillion, ADF, SQL, Python, Shell, PowerShell
3mo
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Senior Platform Support Engineer
Atlanta or Milpitas
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years IT/cloud operations experience with Java app support, Kubernetes on AWS/Azure, troubleshooting (AKS/EKS), MySQL/RDS, FreshService, Elastic Search, on-call availability and US citizenship for FedRAMP High.
AKS, EKS, RDS, MySQL, Java, Grails, Hibernate, Kubernetes, AWS, Azure, Elastic Search, FreshService, Grafana, Python, Bash
1d
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Legacy Platform Support Engineer
United States
OnsiteFull Time
Experience supporting enterprise production applications; hands-on VB.NET, Microsoft SQL Server/T-SQL, Windows Forms and Windows services; strong troubleshooting, incident management, and stakeholder communication skills; Git and Agile tool experience.
VB.NET, Microsoft SQL Server, T-SQL, Windows Forms, Windows, Git, Jira, Azure DevOps, OPC, ServiceNow, FTP
1mo
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Platform Support Architect
United States
$150k-$170k/yr HybridFull Time
5+ YOE5+ years implementing and integrating ServiceNow, CIS/CSA certifications, ServiceNow scripting (JavaScript, Business Rules, Client Scripts), hands-on development, strong technical leadership and client-facing skills; U.S. work authorization required.
ServiceNow, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, JavaScript, AngularJS, Jelly, Business Rules, Client Scripts, UI Actions, UI Pages
3w
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Platform Support Analyst
New York, New York, United States
$27-$40/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years in investment management, 2+ years using Microsoft Office (Excel, Word, PowerPoint), strong communication and computer skills; onboarding and account processing experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office
2mo
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Platform Support Engineer
San Francisco or Seattle
$115k-$140k/yr HybridFull Time
Experience with Kubernetes, Linux, cloud infra; ML infra exposure; strong troubleshooting and communication with technical customers.
Kubernetes, Linux, Prometheus, Grafana, OpenTelemetry, PyTorch, CUDA, NCCL, OpenShift, Docker
1d
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Director, Business Platform Ops Support
Raynham or Raritan
$150k-$300k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's degree required; 6+ years supply chain experience, 3+ years leadership, ERP/platform support experience, orthopedics supply chain knowledge, hands-on project delivery, stakeholder engagement, and ability to travel up to 25%.
SAP S/4 HANA
1w
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Sr Manager, Platform & Integration Support
Mississauga or Buffalo
$130k-$145k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in CS/IT,10+ years in digital platforms,5+ years managing global teams,experience with APIs/XML,platform reliability,AI/automation,Knowledge-Centered Service (KCS),strong communication and leadership.
APIs, XML, Ingram Micro Xvantage
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