28 platform support specialist jobs at 23 companies in Commack, NY
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Proven Salesforce administration and CRM migration experience; support and optimization of commercial platforms (Five9, Pardot, Clay, Gong, ZoomInfo, LinkedIn Sales Navigator); vendor management, data analysis, SSO/MFA, and user enablement.
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
Legora: AI workspace for legal document research and drafting.
Experienced technical support/platform specialist skilled at log and system analysis, diagnosing AI/LLM failure modes, driving root cause, and communicating findings to product and engineering teams.
Allied Universal: Global provider of security guard and facility management services.
Support rollout and implementation of WinTeam, LISA, and Mercury platforms; provide training, track metrics, troubleshoot issues, and communicate with field and leadership.
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
Independent Account Support Specialist (NY, Great Neck)
Great Neck, New York, United States
$65k-$75k/yrOnsiteFull Time
Le Vian: Designs and manufactures branded fine jewelry and luxury watches.
2+ YOE2+ years sales support or client services experience; proficiency with CRM platforms; strong written/verbal communication and multitasking skills to support 4–6 sales reps.
FreedomCare: Home care through consumer-directed personal assistance programs.
1+ YOE1+ years customer service or similar experience; experience with high-volume calls, benefits orientations, employment verifications, and strong written/verbal communication; proficiency with multiple platforms and Microsoft Excel.
Salesforce, Empeon, Medflyt, FlexFacts, Talk Desk, Microsoft Excel
Customer Care (Platform Adoption Specialist) - New York - (F/M/X)
New York, New York, United States
$75k-$90k/yrHybridFull Time
Deepki: SaaS sustainability platform for real estate ESG data intelligence.
2+ YOE2+ years in a similar customer success/support role; strong written/verbal communication, problem-solving, user training, ticketing, interest in data, ability to work independently and manage priorities.
Paul, Weiss: Provides legal counsel for complex litigation and corporate transactions.
5+ YOEProvide end-to-end AV/VC support for conference rooms and events; proficiency with Zoom Rooms and multiple conferencing platforms; expertise in AV hardware, Windows 11, networking, and ServiceNow; minimum 5 years AV/VC or desktop support experience (or degree).
Zoom Rooms, Zoom, WebEx, Microsoft Teams, Microsoft Skype for Business, GoToMeeting, ON24, Intrado, LifeSize, ServiceNow, Windows 11, Microsoft Office 2016, O365, DeskSite, iManage, Citrix, VPN, Logi Sync
Subway: Global quick-service restaurant chain specializing in made-to-order sandwiches.
3+ YOERequires 3–6 years of application support, AMS, or IT services experience; enterprise production support, ITSM, troubleshooting, SaaS or enterprise platform experience, and strong communication skills. Bachelor's degree preferred.
Red Hat: Provides enterprise-grade open source software and cloud solutions.
Experience in sales engineering/consulting/IT architecture supporting enterprise accounts; deep knowledge of OpenShift and Red Hat Application Services; familiarity with CI/CD, platform engineering, and PaaS; strong communication and presentation skills.
OpenShift, Kubernetes, Platform-as-a-Service (PaaS), Red Hat Application Services
YextNYSE: YEXT: Provides a platform to manage businesses' digital presence and information.
2+ YOEBA/BS or equivalent experience,2+ years in operations/technical support/customer success or analyst roles,proficiency in Excel and Zendesk,experience with Yext platform preferred,strong communication and data skills.
Juno Beach or Tampa or Minneapolis or Saint Paul or Chicago or Houston or New York City or Alpharetta or Auburn Hills or Dearborn or Lake Forest
$65k/yrOnsiteFull Time
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Bachelor's in Engineering/Computer Science required. Experience with C/C++/C#/Java/Python, cloud IoT platforms (Azure/Google/AWS), SQL/MySQL, L3 production support, strong analytical and troubleshooting skills, and ability to develop requirements and test IoT solutions.
Juno Beach or Tampa or Minneapolis or Saint Paul or Chicago or Houston or New York City or Alpharetta or Auburn Hills or Dearborn or Lake Forest
$65k/yrOnsiteFull Time
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Bachelor's in Engineering or Computer Science (or equivalent). Strong analytical and troubleshooting skills; basic programming in C, C++, C#, Java, Python; familiarity with OOP, SQL/MySQL, cloud platforms (Azure, Google, AWS); Level 3 production support and IoT testing experience; ability to partner with stakeholders.
Syllo: A legal technology providing an enterprise-grade litigation AI platform to manage the entire litigation lifecycle.
4+ YOE4+ years client-facing legal/litigation experience; prior paralegal/attorney/litigation support background; end-to-end case delivery ownership; experience with eDiscovery platforms and PM/CRM tools.
Inizio Evoke: A global healthcare marketing and communications platform.
3+ YOE3-5 years in change management or related field; experience supporting technology/digital platform adoption; ability to manage multiple priorities; cross-functional collaboration; strong communication.
Brown Brothers Harriman: Providing global investment management, custody, and private banking services.
Support complex access and provisioning requests, administer user systems and data entitlements across platforms (ISM, Active Directory, ServiceNow), strong interest in information security and analytical problem-solving.
The New School: Private university providing diverse undergraduate and graduate degree programs.
Currently enrolled in the MFA Program with content and design platform experience, social media content creation experience, strong communication skills, and interest in supporting the Creative Writing community.
Retail Infrastructure Specialist - Information Technology
New York City, New York, United States
$85k-$100k/yrOnsiteFull Time
Dolce & Gabbana: Designs and retails luxury fashion apparel and beauty products.
3+ YOERequires 3+ years in a comparable role with retail IT or POS support, networking, end-user computing, cloud platform, SD-WAN, and cybersecurity knowledge; occasional regional travel and strong communication skills.
POS systems, LAN, WAN, SD-WAN, Wi-Fi, Microsoft 365, Microsoft Azure, Windows Server, Cisco