Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Bridgeway Behavioral Health Services: Provides community-based mental health treatment and recovery support services.
High school diploma or equivalent, valid driver's license, English proficiency, and administrative experience with electronic data platforms, billing, reporting, and database management preferred.
Microsoft Excel, BEDS, Credible, Traverse PO System, Concur, NJMHAPPS, Electronic Health Record (EHR)
Vanguard: Provides mutual funds, ETFs, and investment management services.
3+ YOEBachelor's or equivalent,3+ years supporting enterprise scheduling or IT operations,Control-M experience preferred,knowledge of job scheduling concepts,production support and strong communication skills.
Control-M, Autosys, Tidal, Redwood, Stonebranch, UC4/Automic, Dollar Universe
Vanguard: Global investment management and financial services provider.
3+ YOEBachelor's degree or equivalent; 3+ years supporting enterprise scheduling, workload automation, production operations, or IT operations; Control-M or comparable scheduling tools; workflow troubleshooting and documentation.
Control-M, Autosys, Tidal, Redwood, Stonebranch, UC4/Automic, Dollar Universe
Philabundance: Distributes food and provides hunger relief services to communities.
2+ YOESupporting and maintaining data/reporting environment: monitoring SSIS/SQL jobs, Power BI refreshes, data quality checks, documentation, Power Platform and API support; strong SQL and analytic skills required.
SSIS, SQL Server, Power BI, DAX, Power Automate, Power Apps, Raiser's Edge, DoorDash, Omnitracs, SSAS, C#, VB, PowerShell, REST APIs
Legora: AI workspace for legal document research and drafting.
Experienced technical support/platform specialist skilled at log and system analysis, diagnosing AI/LLM failure modes, driving root cause, and communicating findings to product and engineering teams.
Burlington StoresNYSE: BURL: Operates a national chain of off-price retail department stores.
3+ YOEAssociate's degree or equivalent, A+ certification, 3–5 years IT support experience, knowledge of Windows 11/macOS/iOS/Android, networking concepts, cloud platforms and mobile device management, ServiceNow experience.
Windows 11, macOS, iOS, Android, Azure, Intune, ServiceNow, Zebra
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
Rahway or West Point or United States or California or Colorado
$106k-$167k/yrHybridFull Time
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
7+ YOEBachelor's degree or equivalent experience, 7+ years supporting enterprise identity and access management environments, expertise with listed IAM platforms, English fluency, and strong project, compliance, and communication skills.
PingFederate, PingAccess, Delinea Secret Server, Symantec VIP, Microsoft Authenticator, SailPoint IdentityNow, Quest Password Manager, Hitachi Password Manager, Single Sign-On (SSO), Active Directory (AD), Microsoft Windows Server, Red Hat Linux, F5 Load Balancer, Java, Linux, PowerShell, Microsoft Excel
Allied Universal: Global provider of security guard and facility management services.
Support rollout and implementation of WinTeam, LISA, and Mercury platforms; provide training, track metrics, troubleshoot issues, and communicate with field and leadership.
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
FreedomCare: Home care through consumer-directed personal assistance programs.
1+ YOE1+ years customer service or similar experience; experience with high-volume calls, benefits orientations, employment verifications, and strong written/verbal communication; proficiency with multiple platforms and Microsoft Excel.
Salesforce, Empeon, Medflyt, FlexFacts, Talk Desk, Microsoft Excel
Customer Care (Platform Adoption Specialist) - New York - (F/M/X)
New York, New York, United States
$75k-$90k/yrHybridFull Time
Deepki: SaaS sustainability platform for real estate ESG data intelligence.
2+ YOE2+ years in a similar customer success/support role; strong written/verbal communication, problem-solving, user training, ticketing, interest in data, ability to work independently and manage priorities.
Paul, Weiss: Provides legal counsel for complex litigation and corporate transactions.
5+ YOEProvide end-to-end AV/VC support for conference rooms and events; proficiency with Zoom Rooms and multiple conferencing platforms; expertise in AV hardware, Windows 11, networking, and ServiceNow; minimum 5 years AV/VC or desktop support experience (or degree).
Zoom Rooms, Zoom, WebEx, Microsoft Teams, Microsoft Skype for Business, GoToMeeting, ON24, Intrado, LifeSize, ServiceNow, Windows 11, Microsoft Office 2016, O365, DeskSite, iManage, Citrix, VPN, Logi Sync
Treasury Management Implementation & Support Specialist
Souderton, Pennsylvania, United States
$60k-$70k/yrHybridFull Time
UnivestNASDAQ: UVSP: Provides personal banking, commercial lending, and wealth management services.
5+ YOECollege degree or five years banking experience required; customer-service focused, detail-oriented, proficient with Microsoft Office, Teams, Salesforce, and vendor platforms; strong communication and problem‑solving skills.
Red Hat: Provides enterprise-grade open source software and cloud solutions.
Experience in sales engineering/consulting/IT architecture supporting enterprise accounts; deep knowledge of OpenShift and Red Hat Application Services; familiarity with CI/CD, platform engineering, and PaaS; strong communication and presentation skills.
OpenShift, Kubernetes, Platform-as-a-Service (PaaS), Red Hat Application Services
SMBC GroupNew York Stock Exchange: SMFG: Provides global banking, investment, securities, and consumer finance services.
7+ YOERequires 7+ years in infrastructure, platform, or systems engineering; production support experience; regulated-industry exposure; strong troubleshooting and stakeholder skills; and business-level Japanese and English.
Development, QA, UAT, Disaster Recovery, Production
YextNYSE: YEXT: Provides a platform to manage businesses' digital presence and information.
2+ YOEBA/BS or equivalent experience,2+ years in operations/technical support/customer success or analyst roles,proficiency in Excel and Zendesk,experience with Yext platform preferred,strong communication and data skills.