13 platform support jobs at 12 companies in Springfield, MA
1mo
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Desktop Support Specialist
East Granby, Connecticut, United States
$21-$26/hr OnsiteFull Time
Experience in desktop support with Windows and Mac, hardware/software troubleshooting, Active Directory and Office 365 familiarity, cloud platform (Azure/AWS) knowledge, strong customer service and multitasking skills.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
4w
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Business Affairs Analyst (Platform Distribution)
Bristol or New York City
$70k-$101k/yr HybridFull Time
1+ YOE1+ years related experience, BA/BS or equivalent, aptitude for contract analysis, negotiation support, communication and analytical skills.
4w
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Substitute Secretarial Positions
Simsbury, Connecticut, United States
$128/day OnsitePart Time, Temporary
High school diploma required; proficiency with Microsoft Office and Google Platform helpful; strong organizational, communication, customer service skills; ability to maintain confidentiality and multitask.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Platform
3w
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Facilities Operations Assistant
Hartford, Connecticut, United States
$63k/yr OnsiteFull Time
3+ YOEAssociate degree preferred; 3 years professional office experience; strong MS Office skills; Banner preferred; experience with virtual meeting platforms; strong writing, organizational, and interpersonal skills.
Microsoft Office, Banner, Webex, Microsoft Teams
5d
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Secretary 2
Manchester, Connecticut, United States
$58k-$76k/yr OnsiteFull Time
3+ YOEThree years office/secretarial experience (one year as Secretary 1 or equivalent), proficiency with Microsoft Office and Google platforms, ability to prepare correspondence, manage filing, take minutes, and handle front-desk duties.
Microsoft Office Suite, Google Platforms, PowerSchool
1mo
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Administrative Assistant for Environmental Services
Worcester, Massachusetts, United States
$22-$23/hr OnsiteFull Time
1+ YOEHigh school diploma and 1–3 years administrative experience; strong organization, customer service, written and verbal communication; proficiency with Microsoft Office/Excel, email; familiarity with Google platform and Workday desired; payroll/timekeeping and invoice processing experience.
Microsoft Office, Microsoft Excel, Google platform, Workday
3w
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Analyst I, Customer Digital Engagement
Windsor, Connecticut, United States
$56k-$81k/yr OnsiteFull Time
Bachelor's in business/analytics/marketing/IS or HS+4 years; experience with data analysis, reporting, customer messaging, and supporting digital experience platforms.
Salesforce Marketing Cloud
3mo
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Cardiology Systems Specialist – Heart & Vascular Institute
Hartford, Connecticut, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent; 2+ years supporting healthcare clinical applications; experience with cardiology platforms (GE MUSE, MUSE Web, Epic); application implementation, integration, testing, production support, travel, and on-call participation.
GE MUSE, MUSE Web, Epic, ECG management, Mobile Cardiac Telemetry (MCT), Holter, Event Monitor
1mo
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Associate, Care Team Operations
Worcester, Massachusetts, United States
$20-$26/hr OnsiteFull Time
1+ YOE1+ year administrative experience coordinating appointments/referrals, experience with documentation and scheduling, strong communication and recordkeeping, able to use analytical and benefits platforms to support clinical care.
1w
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Cyber Threat Intelligence Analyst
Hartford or Indianapolis or Providence or Raleigh or Richardson or Tempe
OnsiteFull Time
Collect and analyze threat intelligence, develop detections in SIEM/SOAR/EDR, support SOC triage and incident response, maintain threat intelligence platform, and produce intelligence briefings.
SIEM, SOAR, EDR, Threat Intelligence Platform (TIP), MITRE ATT&CK, CISA, FBI
5d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Investment Quantitative Product Consultant
Boston or Springfield or New York
$100k-$131k/yr HybridFull Time
3+ YOEBachelor's degree; 3+ years designing and delivering complex tech solutions; 3+ years supporting front-office investment or quantitative analytics platforms; 2+ years with investment data models and analytics-driven systems; 2+ years with documentation tools
Jira, Confluence, Power BI, Tableau, Excel, Visio
1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR