DTCC: Provides post-trade infrastructure for the global financial services industry
2+ YOE2+ years related experience; experience with IT service management/ITIL and Problem Management; familiarity with data analytics and ServiceNow; strong analytical, communication, and coordination skills; bachelor’s degree preferred or equivalent experience.
Strada: Provides global payroll and human capital management technology solutions.
Handles inbound calls for State of Florida employees/retirees, resolving benefits, payroll, and retirement inquiries; requires high school diploma/equivalent, strong communication, multi-system navigation, attention to detail, discretion, and dependable attendance.
Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$81k-$130k/yrRemoteFull Time
Blue Cross and Blue Shield of North Carolina: Provides health insurance and medical benefit plans to members.
3+ YOE3+ years experience in related field (or 5+ without degree). Bachelor’s degree or equivalent experience. Familiarity with ITIL/ITSM and incident/problem processes. Ability to lead incidents and communicate with stakeholders.
Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM)
Senior Vice President, Production Services Application Support
Jersey City or New York or Pittsburgh or Lake Mary
$102k-$221k/yrOnsiteFull Time
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
5+ YOEExperienced ITSM/problem manager with advanced RCA, ITIL knowledge, ServiceNow experience, data analysis, cross-functional leadership and stakeholder communication; typically 5+ years in problem management for production environments.