5 process improvement coordinator jobs at 4 companies in Winchester, VA
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Graduate Management Admission Council: Provides assessments and services for graduate management education.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
Summit: Managed hosting and IT infrastructure services for business-critical applications
Onsite data center operations leadership, customer escalation management, operational coordination, process improvement, incident response, and cross-functional collaboration.
2+ YOEBachelor's degree or equivalent experience,2+ years program/project coordination experience,2 years tracking milestones and documentation,experience with cross-functional programs and process improvement.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
4+ YOEBachelor's degree in business administration, information technology, or related field; 4–7 years of B2B service delivery experience; 2–4 years coordinating stakeholders and implementing process improvements.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
4+ YOEBachelor's degree required; 4–7 years managing B2B service delivery and 2–4 years coordinating cross-functional teams and improving delivery processes. Must be U.S. work-authorized.