48 process improvement manager jobs at 24 companies in Delaware

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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
Genworth Financial
Genworth FinancialNYSE: GNW: Provides insurance products for aging care and mortgage protection.
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
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Process Management Specialist
Fort Washington or Vermont or New Jersey or Maryland or North Carolina or Pennsylvania or Rhode Island or New Hampshire or District of Columbia or Connecticut or Florida or South Carolina or Delaware or Virginia
$89k-$147k/yr RemoteFull Time
Prudential Financial
Prudential FinancialNYSE: PRU: Provides insurance, investment management, and retirement services globally.
Senior individual contributor with process improvement and project management experience; Lean Six Sigma or project management certification preferred; deep Group Insurance knowledge; strong analytics, communication, and stakeholder influence skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Power BI, Microsoft Power Automate, Microsoft SharePoint, Microsoft Lists, Power Platform, Miro
1mo
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Process Technology Specialist
Wilmington or Virginia
$94k-$137k/yr RemoteFull Time
Solenis
Solenis: Manufacturer of specialty chemicals for water treatment and hygiene.
Process owner and SME for assigned product lines; leads debottlenecking, scale-up, and cost-improvement initiatives; collaborates with operations, product managers, and R&D.
3mo
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NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs (New Castle, DE, US)
New Castle, Delaware, United States
OnsiteFull Time
Alstom
AlstomEuronext Paris: ALO: Manufactures high-speed trains, signaling systems, and railway infrastructure
Bachelor’s degree; experience in business processes, customer service, and digital tools; ability to lead process improvements and train users.
Parts 360, Customer Service Cockpit, StationOne
3d
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Sr. Manager, Business Consultant - Continuous Improvement
Hartford or Georgia or Vermont or Texas or Minnesota or New Mexico or Michigan or California or Maine or Washington or New York or District of Columbia or Kansas or Connecticut or New Jersey or Rhode Island or Louisiana or Tennessee or Ohio or Oklahoma or Massachusetts or Maryland or Arizona or Virginia or Illinois or North Carolina or Colorado or Florida or Pennsylvania or New Hampshire or Delaware
$68k-$199k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOELean Six Sigma Green Belt required (Black Belt preferred),5+ years in consulting/operational excellence,proven process improvement and facilitation skills,proficiency with Microsoft Excel,Power BI,Minitab,Bachelor's or equivalent.
Microsoft Excel, Power BI, Minitab
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Product Delivery Manager - Service Product Group
Columbus or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years in product delivery or related area; experience with operational management, change readiness, release management, deployment processes, and continuous improvement.
1mo
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Sr. Operations Manager
Wilmington, Delaware, United States
$135k-$183k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ MgmtBachelor's degree or 2+ years experience; 7+ years management in manufacturing/distribution; Lean/process improvement.
Lean, Process Improvement, Performance Metrics, Staffing
3w
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Operations Manager - Claims and Research
Wilmington, Delaware, United States
$72k/yr HybridFull Time
Phillips & Cohen Associates
Phillips & Cohen Associates: Specialized deceased account management and debt recovery services.
3+ YOE3+ years financial services experience preferred; supervisory experience; intermediate Microsoft Word and Excel; strong people management, KPI monitoring, SLA management, analysis, process improvement, and communication skills.
Microsoft Word, Microsoft Excel
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Manager, Accounting
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross
Independence Blue Cross: Provides health insurance plans and managed care services.
10+ YOELead corporate accounting team, oversee financial close and GAAP/statutory compliance, manage auditors, improve controls and processes; BS/BA in Accounting, CPA preferred, 10+ years accounting experience, prior supervisory experience, PeopleSoft and Microsoft Office proficiency.
PeopleSoft, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Authenticator
3w
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Operations Manager - Claims and Research
Wilmington, Delaware, United States
$72k/yr HybridFull Time
Phillips & Cohen Associates
Phillips & Cohen Associates: Provides deceased account management and financial recovery services.
3+ YOE3+ years financial services experience, supervisory background, intermediate Microsoft Word and Excel, KPI and SLA management, process improvement, team coaching, analysis and reporting skills.
Microsoft Word, Microsoft Excel
5d
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Operations Manager I
Bear, Delaware, United States
$25-$34/hr OnsiteFull Time
AMS Fulfillment: Omnichannel third-party logistics and order fulfillment services for brands.
3+ YOE3+ years senior-level operations leadership, high school diploma, strong communication, presentation, coaching, critical thinking, and process improvement skills.
1mo
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Center Quality Manager
Wilmington, Delaware, United States
$50k-$70k/yr OnsiteFull Time
Parachute
Parachute: Operates technology-driven centers for human plasma donation.
3+ YOE3+ years in a regulated or process-driven environment; HS/GED or higher; ability to lift 50 lbs, tolerate cold environments, and work day/evening shifts, weekends, holidays; experience with audits, inspections, corrective actions, training, and process improvement.
1mo
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Senior Manager, Finance Transformation, Expense & Operational Finance
Reston or San Diego or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami or Virginia
$149k-$237k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
10+ YOE10+ years in finance transformation/operational finance with experience in accounts payable, procure-to-pay, process improvement, systems implementation, FP&A partnership, vendor management, analytics, and stakeholder leadership.
1mo
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Manufacturing Technology Area Manager
Newark, Delaware, United States
OnsiteFull Time
Qnity Electronics
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's in Engineering, 5+ years industrial technical engineering experience, Six Sigma, process control and data analysis experience, ability to lead technical teams and drive continuous improvement.
1mo
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Cash and Trade Processing Manager
Newark, Delaware, United States
$78k-$117k/yr OnsiteFull Time
Citi
CitiNYSE: C: Providing global banking, investment, and wealth management services.
5+ YOE2+ Mgmt5+ years cash and trade operations experience with 2+ years supervisory experience; BS/BA or equivalent; strong communication, analytical and process improvement skills; intermediate Microsoft Office; U.S. citizenship or permanent residency and ability to pass background checks.
Microsoft Office
3w
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(USA) Manager II, Quality Engineer - Supply Chain
Smyrna, Delaware, United States
$104k-$156k/yr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
3+ YOEBachelor’s in Engineering + 3 years quality/process improvement experience OR 5 years engineering/process improvement with Lean Six Sigma experience; Microsoft Office proficiency; demonstrated project ownership and analytical skills.
5S, root cause analysis, Six Sigma, time and motion studies, Walmart Performance System (WPS), One Best Way, Microsoft Office Suite, Statistical Process Control, FMEA, Total Performance Management
5d
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Senior Business Analyst I
Philadelphia or Pennsylvania or New Jersey or Delaware
$79k-$131k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Gather and analyze work-group data, define processes and requirements, document process improvements and functional specifications; experience with JIRA, Confluence, Agile, and Microsoft Office.
JIRA, Confluence, Microsoft Office, Claude Cowork, Claude Code
2mo
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Dispatcher
Newark, Delaware, United States
OnsiteFull Time
Marmic Fire & Safety
Marmic Fire & Safety: Provider of comprehensive fire and life safety services.
2+ YOEAssociates degree preferred; 2+ years scheduling/routing; strong cross-team communication; multitasking; problem-solving; process improvement mindset.
Routing optimization tools, iCIMS Applicant Tracking System
2mo
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Dispatcher
Newark, Delaware, United States
OnsiteFull Time
Marmic Fire & Safety
Marmic Fire & Safety: Provides comprehensive fire protection and life safety services.
2+ YOEScheduling/dispatch experience; strong communication; ability to manage multiple priorities; problem-solving; process improvement mindset.
1mo
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DIRECTOR OF FACILITIES
Philadelphia or Delaware or New Jersey or Pennsylvania
$90k/yr FieldFull Time
Vetty
Vetty: Automated background screening and identity verification software platform.
Senior leader experienced in facility operations, project management, process improvement, staff supervision, strong communication and negotiation skills, and ability to manage a regional workforce with required regional travel.

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